I bought an electric Tern bike from a cargo bike shop in St. Paul. Immediately upon delivery it…read moresounded horrible and there was obviously something wrong with it. The cargo bike shop was less than helpful. My husband took my bike to Chilkoot Cyclery (which doesn't even sell Tern bikes) and they discovered that it was missing an important piece to the drive train and was causing my chain to rub on the frame. The team at Chilkoot went above an beyond helping us solve the mystery. They called Tern and ordered a replacement part, installed it, and gave my bike a tune up for a very reasonable price. Love this shop!

As a gravel cyclist new to the Stillwater area, I was jazzed to find out there was a local bike…read moreshop in town. The staff is friendly and helpful. And the atmosphere is great. We also enjoy the cafe. It's also worth checking out their cycling team.

I brought my 1981 Colnago Super in for a complete overhaul. All of the parts were taken off and…read morecleaned. The frame was cleaned and waxed bearings were repacked and everything was adjusted. My bike looks and rides like new! I am very happy with the service and I think the price was very reasonable considering the amount of work that was done.

I bought my GT here back in the 90s and continue to bring Eric and his crew projects. They have…read moregreat customer service and the prices are great! Long live the independent bike shop.

Not far from the Gateway State Trail, this bicycle shop has been locally owned since 1992. We came…read morehere as part of a Wahoo! Adventure class educational event-we were greeted by Kyle. He toured the shop with us, answering our questions about bike maintenance. The other gentleman helped one of our group to find a new helmet-he was awesome when he said that your brain doesn't care what kind of helmet it is being protected by (only that it fit & you wear it). They did do an installation of a new stem immediately on one of the bikes that one of our group rode in on. Gateway Cycle offers a free demonstration class every Saturday morning 9:30-10:30. They will show you how to change a flat, proper lube practices & minor adjustments. Questions regarding maintaining your bike are welcome but it is a not a repair-your-bike-in-the-shop class. I liked the e-bike selection that they offered (especially when they do a maintenance check on the purchased bike annually).

Consistently amazing service. The staff are always at the ready to help. Best bike shop in the…read morestate!

Good variety of beers and amazing patio with heated lamps and fire pits. They typically have food…read moretrucks on the weekends as well.

The Garage is such a cool, unique spot--a brewery inside a bike shop! They've got a great selection…read moreof beer, tons of local live music, and food trucks most weekends. Plus, it's dog-friendly inside and out, which we love. A must-stop in River Falls!

Very friendly and wonderful service!…read more I brought my new bike in about an hour before closing because it wasn't shifting gears correctly. Another Woodbury bike shop had quoted me several weeks of wait time for a repair. As soon as I brought it into the shop, a friendly gentleman behind the counter asked me what I needed fixed. He immediately took my bike back to the repair area, fixed my gear in minutes, and didn't even charge me for service! I will be coming back here for all my future bike repairs!

Absolutely love flFreeWheel Bike in Woodbury! I walked in and I was greeted right away with a warm…read moresmile from Ben asking me how he could serve me?! I love seeing a smile and people that love their job and Ben clearly does. When I showed him my bike I had a broken brake, front brake issue, and I didn't know what to do? He simply bent down and begin to fix it for me as he told me it wasn't as big of an issue and he could probably fix it right there! He is a cashier it seemed but was willing to simply fix my problem without making me go through all of the red tape. He fixed it but noticed one of the pieces was bent. Then another gentleman by the name of Mike said from behind him that brake looks a little bent and he could fix it for only $20 if you want me to do it? I was so thrilled by the care and the concern that was given to me to see me get my bike fixed and back on the road! They said they would try to get to it today... And they did it within a few hours and called me and told me it was ready! I absolutely love the store and will be coming back to it regularly because of the great customer service and the people that love their jobs at this place! You've made a customer out of me!

Bought skate here 6 years ago, haven't touched them in years. They got me reshaped in ten minutes,…read moreno hassle. Great store with nice employees. They support the youth hockey foundations. Only place I found good PWHL Frost merch.

I brought my e bike for a simple tire change and the technician forced the axle onto the frame and…read morebent the frame. When I complained and brought it back they they fixed the mistake and cut the cable on my throttle and light. I have heard other complaints since dealing with Strauss. Horrible service and rude people. The only good soul at Strauss is Carl DO NOT TRUST STRAUSS WITH YOUR BICYCLES.

We purchased a scooter a week or so ago they said they will fill it up with gas etc we get outside…read moreready to leave turn the scooter on and gas gauge reads 2 bars .. they say they will be right back come back saying gas is full gas gauge is reading wrong when they sit on our sales floor with little to no gas the (bobber) gets stuck to the bottom they stick a wire in fish it around eventually the gauge reads full we ride it home and around for a day or two gas gauge reads low 1 bar we go to fill it up only needed under a gallon after filling up gas gauge still reads low disappointed after buying something NEW this would be happening ... **EDIT**Everything was fixed and dropped off to my house can't say faulty fuel gauge was the best experience but I appreciate the way it was handled promptly and professionally

I recently baught a ninja zx6r 2025 It was one of the best experience I have encounter with a sales…read moreperson he was very patient with me not pushy at all like other sales people I would recommend any of my friends to him i give him a 10 star review look forward to working with him in the future with my other friends thank you Tony for being very patient with me and nice calm

Rory is a bit rude in his later years. I was disappointed in his interpersonal tact in just regular…read moreconversation. I believe if he treats me this way, it's likely he treats others this way as well. We won't be doing business here moving forward, as there are smaller bike shops with better service and people who aren't conveying passive aggressive energy towards their customers. We've known Rory a long time too, of which have purchased our first bikes when we were kids. When we mentioned that, his rude attitude didn't change. Rory isn't the kind dude he used to be, which was also a disappointment.

The best bike ship in W. WISCONSIN. Great service and expert advice. We has been our go to bike…read moreshop for over 20 hears!

Theses guys are great! They fixed my bike in 5 minutes.. free of charge! They were very…read moreprofessional and friendly.

Excellent shop and service. I was on a two day ride from Minneapolis to LaCrosse. I had a bad…read moretumble and banged up my bike. We were able to ride to Red wing Bicycle Company and they fixed it while we waited- even gave us ice cold water. In addition to the repairs they tuned it up a bit. The bike was better than when we started the trip. Great shop, excellent service.