Haven't been in this particular location but wanted to give a big shout out to Jake for going above…read moreand beyond to help me find a very specific bike part for my son's Norco Optic. Jake works at the Golden location, but I actually ran into him in their C3 Highlands shop which he was visiting on his "day off" (a clear indication he's a bikaholic). I had popped in looking for said part, which Highlands didn't carry, but Jake offered to check their Golden shop the next day. I emailed him info re: the exact part needed (a small bolt, actually). We chatted twice the next day and while he, unfortunately, did not have what we needed, he not only scoured their parts bins, he also researched other bikes that might use this same bolt to ensure he'd exhausted all possibilities before delivering the bad news. (We can obviously order the part but needed it quick...outta luck there.) B O T T O M L I N E : If Jake is representative of the service you'll receive at C3 Golden, GO!

Beyond impressed with the kindness of CO Cycling Connection. After flying into Denver, the…read morefootplate of my wheelchair fell off and I didn't have the proper tools. I called them on a Sunday and they were quick to offer help. They were able to repair my chair and fill my tires, all while being very welcoming! Thank you so much for your support and care with my wheelchair!

peak cycles is the top tier shop in golden. the mechanics always do a great job on my bike.read more

Great Customer service! Had a bit of an issue with…read moreshipping, but they covered the cost and made it right. Cant ask for much more ! I would recommend Peake Cycles to anyone that lives out of state or in the area.

Shop is great! Most of the staff is super friendly and knowledgeable. Rented a bike for the day and…read morethere was one guy who just rubbed me the wrong way. I asked if a specific bike was available to the employee i was chatting with and from across the room at the computer he shouts no. Then once I bring back the bike i rented, he is the one checks it over (mind you he didn't even check it out for me) he sees a scratch and was like DID YOU TAKE A HUGE SPILL? Uh no guy, if you would have seen it before checking it out you would have known it was already there. Anyways that dude just ruins the vibe of an otherwise epic shop with sick brands and totally cool staff. Hope he can get some adequate training so he doesn't ruin the reputation of the shop!

Terrible unfriendly! We stopped by 10 minutes before they opened. Just needed a simple pc for the…read morebike. There were 6 ppl sitting around in there. Was yelled at and reprimanded "we dont open till 10am". Any other bike shop woulda been friendly and chill. This place repeatedly has been rude and unfriendly. Booo shame on your employees. Rude and unfriendly. There are plenty of other shops in Golden to go to.

I can't say enough good things about the mechs here. Always helpful and willing to squeeze me in…read morewith an annoying derailleur issue or wheel true problem. They're kind, helpful and willing to teach and explain the problem and fix. I bring my MTB, road, gravel and kids' bikes here. They like kids, allow dogs, and have beer on tap. I haven't bought a bike here yet but they have a great selection of Niner, Ibis, Kona, and Rocky Mountain.

Extremely rude staff with some exceptions. Lack of accountability from owners. There are simply too…read moremany alternatives to waste your time with them. Revel and Commencal are about a couple of miles away with better stock, components and MUCH better service and attitude.

Marty was lying! He could have said we were closed, call another time or I can't understand what…read moreyou are saying. He rudely just didn't want to listen. I'm not a spammer. Why would I call twice if I didn't need to. Also reported this experience to Specialized to make sure they pick the place that would sell their products. This place is rude. Don't call just go there and maybe you can get better treatment. Also, why answer the phone if you are closed? Unfortunately they have a specialized product that no other store has, that's why I was desperately calling only to be disrespected!!! What a shame.

This place was great. Easy website and rental. Bikes were ready when we came to pick them up…read more Everyone was very friendly and answered questions. No frills, easy rental and returns.

This is a wonderful bike shop. I needed a tune and a new tube for my bike. They did excellent…read moreservice at an extremely readable price. I am so excited to find this wonderful bike shop. Very friendly and knowledgeable. Lots of personal service.

I stopped into Foothills Cyclery today to get two new tires for my son's bike. Matt was so friendly…read moreand knowledgeable! If you need your bicycle repaired, give him a call!

I havent been to Golden in a while, so when I was invited to a company sponsored group ride, I was…read moresurprised to see that this Trek location was once called Big Ring Bikes. "Big ring" in bicycle terminology refers to the large chainring in front of the bike that is connected to the pedals, the big ring is what produces the fast speeds on flat ground as opposed to the small ring that is used for hill climbs. I had a great time and met alot of new friends and fellow cyclists. Great staff inside the store were friendly and helpful as well as generous and knowledgeable.

I've only been to this shop once, and it was for a fairly particular part I was searching for. I…read morewas sent here via another Trek store for the part, and upon getting there, the shop guy (and his partner) was having difficulty finding the part and I was sadly a bit upset that it turns out they didn't, in fact, have what I was looking for after making the drive to Golden. They didn't give up though, and kept searching and searching, and eventually found the part! Their patience and commitment in searching went above and beyond!

I have my Jamis Quest serviced at Derby since 2021 & they never have failed me at this shop! Every…read moretime I pick it up, I simply wonder if I purchased a new bike as Derick's work is spectacular! Al's customer service is wonderful and their leadership is top notch! At Derby Center you know exactly why these guys do not leave their positions as they hire only the best! Thank you for never letting me down, gentlemen! Respectfully, Roberto

I'm a plus size cyclist, and I like buying bikes that have met my needs previously. I've been…read moreriding a Specialized Crossroads 1.0 for years. I love the v-brakes, the seven speed gears, and the frame. I knew this was an older bike that was harder to find. So, today, I was super excited to find my Specialized Crossroads 1.0 bike in stock at Derby Bicycle. I found this bike at Derby Bicycle center, in stock, this morning. I bought and paid for that bike at 7:31 am. I got my receipt at 7.34 am. Two buses and one train later, I walked to the derby bike shop to ask about my purchase. They didn't have my (in stock) purchased bike. The email explaining this had been sent 10 minutes before I arrived and 3 hours after they had charged my card. Between the in-person conversation and my vendor email, there was NO apology. My bike was NOT in stock. And a gravely voiced guy was like, yeah this bike is out of stock. 'Let me show you something similar.' You sold me a bike that is NOT in stock so you can show me another bike once I'm in store? No, thanks.

I just bought my first yeti have yet to go to the headquarters even though it's 20 minutes or so…read moreaway from me just bought an sb5 in July and it hasn't been anything but great love yeti Cycles

I purchased a 2017 SB5+. Spent about $6000. Great Bike! Wonderful to ride! Excellent handling!…read more Yeti customer service and warranty sucks. I have an unusual problem with my rear wheel. It clicks when a specific part of the wheel hits the ground. I took into the shop four times in an attempt to resolve the issue. Yeti refuses to get involved. According to them they only warranty the frame not the components they install on their bikes. The rear wheel is a DT Swiss product. The company won't talk to anyone except by email. Email is not the best way to resolve an issue.