On time, Professional, safety, easy communication, cleanliness, good service. Will ride it again.read more

I'm on the Lucky Starliner on my way to Boston from NYC and thought I should write the review now…read morejust in case I never make it off the bus alive. Please heed my advice and spend an extra $20 for Megabus or Greyhound/Peter Pan. Trust me, you'll be grateful in the end. As I'm writing this review, there is dirty water from a busted air-con system dripping on my shoulder. And it's not only me: a woman two rows in front of me is draped in a towel, three rows in front of her a couple is trying to plug a leak with their own sweater, and the driver's seat is completely soaked. Four seats are roped off and plastic bags filled with brown water are suspended from the ceiling. Apart from the broken air con, the smell of the bathroom is permeating throughout the bus. I've travelled in the 3rd world and I don't mind roughing it out when I have to - but this just isn't worth it. I'm amazed at the number of 3 star reviews for this company. I'll give them zero to one. I've had great experiences with "Apex" (from NY to Philadelphia) and am not opposed to Chinatown buses as a way to get from one place to another. Help me to boycott Lucky Star an maybe they'll change their ways (...and fix their broken air conditioner!). This review isn't exaggerating anything at all. Please stay away from Lucky Star. (Addition from Boston: we made it but my bag, which was in the overhead compartment inside the bus, was soaked with water - getting half of my clothes wet. Lucky Star Bus = very bad way to begin a vacation).

So many memories here. In my younger years, I would take bus from DC to here…read more Don't let the appearance of the exterior fool you. Inside there's shops and good eateries. My favorite is Brooklyn Deli. I love the convenience of tap to pay. You dont need a card. You tap once when you enter. Unlike DC transit system. Tbh I feel safer using the subway here than in my area. However be alert and watch your surroundings. Watch out for scam artists, and guard your belongings.

The Port Authority bus terminal is located in the heart of Manhattan, one block west of Times…read moreSquare. It occupies the blocks between Eighth and Ninth avenues and 40 and 42 streets, and is connected to the city's myriad public transit systems. They have some food and retail stores inside before leaving for a trip, to get some goodies. The place has gotten so much cleaner , it was about time.

Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

Missed my bus and Roshni was very helpful in getting me switched to another bus. Would ride again!read more

I have traveled from the Bronx to this bus station several times to go to NJ since I've had some…read morefamily move near GSP mall. It's easy to get to and lots of transportation methods nearby. It's always clean esp the restrooms. I took away 1 star bc there needs to be an atm on the upper level due to the jitney van only accepting cash. I had to go all the way down to the small bodega inside on the lower level to take cash out. Also, the staff isn't always friendly and helpful. They seem annoyed whenever you ask a question. Otherwise, quick and easy way to get to NJ, very reliable also

Took the 171 bus back to NY from Jersey. It drops you off at gate 12. A short trip down 2…read moreescalators and across a tunnel and you're at the A train. They've added some great shops to this station, a market, snack spots, clean bathrooms. It's looking good! I checked out Marshall's while I was there since it was connected through a downstairs door. Very convenient. Now a straight shot to meet the L train and that's a wrap on today's travels.

Architecturally, Grand Central is gorgeous. Inside you're…read moretreated to a massive lobby with iconic steps and balcony. It's a marvel to behold when you're in it. It's a big station so it can be a bit daunting at first but you have signs and proper directions to get you where you need to go. I'd suggest for first-timers to arrive early and take your time. You don't want to rush through here.

I guess the first thing you'll want to know is how I ended up dragging myself out of bed to catch…read morethe damn F train to 47 Rockefeller Plaza almost in the middle of the night, sure felt like it at 4:45AM. It was freezing, or maybe it was warm, maybe it was my cold, but it felt cold as hell anyway because who the hell wants to be awake when the sun isn't even trying yet? ​So I walk all the way over to Lexington Ave and 42nd Street which is a hell of a walk when you're half asleep and your feet feel like two sacks of wet sand, just to get to Grand Central and catch the 6:18 AM train to Scarsdale. I have this part-time paralegal job up there. It depresses the hell out of me, strictly speaking, but a person's got to keep a job or people start looking at you like you're a total crook or crackhead or something. ​Grand Central at six in the morning is actually pretty grand, if you want to know the truth. It really is. It's not full of all these phony tourists snapping pictures of every single thing like they've never seen a ceiling before. The main concourse is just vast and quiet, with that big greenish ceiling with all the stars painted on it, even though the stars are drawn totally backward, which is just like people, if you think about it. Nobody even notices. ​There's that big clock right in the middle sitting on top of the information booth. It just sits there, looking very old and very expensive and not giving a damn about anybody's problems. I stood there for a second looking up at it, and for a minute it almost made me feel less miserable about going all the way to Scarsdale to look at legal briefs or whatever the hell I was going to do. ​The guys working the tracks at that hour don't yell at you, which is a nice change. You just walk down the ramp to your track, get on the Metro-North, and sit by the window. It's almost nice, except you know as soon as the train starts moving that you're actually on your way to work, which ruins the whole thing. ​If you have to go to work at six in the morning, Grand Central is about the only place in New York that doesn't make you feel like a complete loser for doing it. I mean it. It really doesn't. ​

None of the ticket machines work. This has been going on for weeks. This would never be allowed at…read moreLIRR.

While waiting for the Light Rail, I always take a moment to enjoy the beautiful view of New York…read moreCity. Depending on the time of day, you get something different in the early morning, the sunrise reflects off the Hudson River at night, the city lights create a stunning glow and during sunset, the colors hit the buildings in a way that looks unreal. Honestly, what more can you ask for while waiting for your train?

This company needs to shut down asap.. the bus is super disgusting they only let Chinese people…read moreseat in front of the bus. The drivers are so rude, this company only cares about money and not about the passengers at all. Some of the Chinese passengers travel with raw fish underneath the bus where you put your luggage at from New York to Atlanta. Disgusting I will never ride with Wanda coach again and I hope everyone else will stop using this company.

This company is a joke…read more A friend of mine arrived to the designated bus stop on 2230 New York Avenue NE on Saturday, January 4 at 1:15 p.m. ahead of the 1:30 p.m. departure time from Washington, DC with a ticket purchased through Wanderu website to get to New York, New York. No bus came at 1:30 p.m. but a white bus arrived at 2 p.m. with no visible signage and the driver in no uniform but in casual clothing, and he was unsure if this was the bus he bought a ticket for. He approached the bus driver, and showed him the ticket, trying to inquire if this was the right bus, but the driver waved him off, closed the door and drove off. He had to ask other people outside about the bus, and they signaled to him that the bus that left was his bus. I was so disappointed by what had transpired, as it is not often easy for Deaf individuals to communicate with Hearing individuals, and he did my best in approaching the driver and finding signages to determine whether he was in the right place at the right time, and whether he should have boarded or not. He had taken an Uber to the bus stop and can prove that he was at the stop early in time for the trip. As a result of missing the trip and awful experience, he had to book a bus ticket with a different company to make it on time to New York. When reaching out to customer service, they were not helpful, being negligent to customer experience, and only refuted that the majority of the people (obviously without accessibility issues) were able to board the bus, and even then, we didn't see anyone else board the bus so maybe it was at a different stop. Would not recommend, and with the response being appalling, this business deserves to be shut down.

If only there were a better option! But there isn't..! The…read morepros about this service are.. when on time, it is super fast! It is a no fuss bus service, will get you to DC in 4 hours flat - goven there is no traffic! The sucky parts however - they overbook, a LOT of times! If the bus does not turn up, God save you from the throng of people pushing to get into the next available one! The drivers are rude, as are the people who run this service. If God forbid, your bus stalls in the middle of nowhere.. well.. be prpared to be stuck there for atleast 4 hours.. happened to me :( sigh.. anyways.. you gotta do what u gotta do! so..!

For those in the east coast rat race, I salute you! For only we have survived all of the trife that…read morehas become inevitable when trying to make that ever epic journey between NY and DC. The late amtrak trains, crazy airport security and JFK delays, dirty stinky greyhounds with bad drivers, and alas the chinatown bus. The cheapies unite! If you have to take the Chinatown bus, Eastern is one of the best choices. I have taken several others and this company provides at the very least the most consistent service. Eastern picks up downtown and in midtown by Penn station. You usually will just see a long line of people waiting for the bus at a corner. There is no particular order and though they have an online reservation system, the reality is often just first come, first served. Even if you have a reservation get there 15-20 mins early, so that you can get a better position in line. The buses run generally on time. On major holiday weekends, basically the only time I am travelling, its really luck of the draw on this point. They often make a stop in Baltimore on the way to DC, so it may not be express service depending on the time. The buses are generally clean and newer models than some of the other companies. Also if you book at gotobus.com, they have a $5 discount for booking roundtrip so it only costs $35. You can do better, but for this price and in comparison to its competition, Eastern is where it's at!

I don't write reviews but this business is rediculous. This is my second time TRYING to take their…read morebus to NYC. My first time, I paid for a ticket but was still no room and didn't let me on. Second time, the bus pulls up and starts leaking this green fluid (in the picture. The bus trip was delayed 2 HOURS and I ended up taking Trailways for $10 more. Do not take your business to this company unless you want to waste your money and time. There isn't any refunds anyway for when your bus breaks down or arrives hours late.

I arrived at the pickup location at 12:30 per the instructions. I waited for 1 hour and 15 minutes…read morefor the bus to arrive. It never came. I called customer service for the PandaNY bus for 30 mins when someone called me back from a different number +1 (516) 348-4426 saying they were PandaNY. The man stated the bus came 30 mins late around 1:30 and that I would be getting a full refund. I was there the entire time and did not see the bus come. It did not come. Im reporting to the BBB

I travel between Cincinnati and New York City by bus which takes almost exactly 12 hours. Most bus…read morecompanies leave late at night and arrive early in the morning making this mode of transportation very convenient because you go to sleep in one city and wake up in another. Another extremely convenient aspect of traveling by bus is often times you can buy the ticket the day you leave and the best part is no TSA grabbing your junk before boarding. I've bought my tickets on gotobus.com which is also extremely convenient and the price you see is the price you pay. It seems gotobus.com is the Expedia or Kayak for buses. I've had a good experience on most buses but my least favorite is Sky Horse. Most of the buses with the e. xception of Sky Horse never entirely fill up because they make very few stops between the two cities making the ride very comfortable. On the contrary Sky Horse is always packed because they make seemingly unlimited stops until the bus is entirely full. Once on they move the people like herds of cattle. Prices vary depending on the season but no price is worth being moved like cattle. Aditionally the bus smelled kind of bad and the drivers talked all night making it hard to sleep which defeats the entire purpose of taking the overnight bus. Gotobus.com is a great site and provides a good service. When deciding which bus to take, take any except Sky Horse.

I have taken the Sky Horse many, many times over the last few years. I have stories of crazy…read morepeople, weird stops, and uncomfortable bus sleeping positions like everybody else does. But here's what you need to know more than anything: This bus is worth it. It's 60 freaking dollars. 60 bucks from the middle of Ohio to NYC. Much cheaper than flying. Yes, you chose the cheap option! It ain't fancy! But it gets you to your destination in one piece. You get what you pay for and then some. Of course you can't really sleep-it's a freaking night bus. Of course people are rude- people are rude everywhere *especially* when it comes to transportation. But for $60 this is a wonderful bus. I am broke (perpetually) and this bus has gotten me home cheaply and quickly for life events I would have had to miss otherwise. Tips: I always carry pepper spray. A blanket is a good idea, PA is cold at night. Hold your bladder until the 5 AM rest stop if you can because ew, bus bathroom. Bring a snack And deal with it. Or be fancy and spend your money on a flight. But I fly a lot too. Planes are about as comfortable as busses these days. At least on the Sky Horse you only paid $60. Godspeed.