I'm wondering if their prices reflect a company over charging for insurance reimbursement... over…read more$600 for a rear light assembly is WILD. I checked the dealership for the same part and couldn't get close to that cost. Someone is getting scammed- don't let it be you.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

IF you have no other options.... but im done with their nonsense. going back to changing my own…read moreoil. they just cant be trusted. 1- they loose parts or dont re assemble it properly, and the whole time they are HEAVY pushing over priced parts on you. my last oil change they forgot the dipstick. AN OIL CHANGE PLACE LOST MY )(*(& DIPSTICK. BEYOND pathetic. Bring it to a proper mechanic if you cant do it yourself. cost will be about the same. and if you set it up right, they will do it while you wait in the lobby. AND they know what they are doing. Dont walk away, RUN away. RUN FAR, RUN FAST.

my Wife was charged $59 dollars for a cabin air filter. I could have easily replaced it for around…read more$6 to 8 dollars. I guess they saw her coming. Be careful customers, do some research.

Stop in for a full synthetic oil change. I went on a Saturday so it took a little bit longer than…read morenormal, which I don't mind considering it's a Saturday and they were short-staffed. But the ladies working in the bay were AWESOME 10/10 recommend. I said no to the cabin filter change and they took the time to teach me how to change it myself, so I can buy one cheaper and do it on my own. Great service, super knowledgeable, and honestly very empowering.

Cost more than I expected but they were friendly and quick Told me i needed a flush, told me how…read moremuch it was but did not push me. I was pretty happy with them.

Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I've been here twice now. It's a pretty formulaic service. Still, the energy of the workers has…read morealways been high. They are super friendly. I know it's "just an oil change" but I feel good about supporting these workers.

I come here for oil changes. Service is quick and I don't need an appointment!…read more I used to take my car to the dealership but waiting in the lobby with kids Is not ideal. I like being able to sit in my car during a service. Staff is trained well and kind. See you soon, Jennah

When car repair / service at dealers can be expensive and time consuming this is a nice…read morealternative. Pull in for a truly instant oil change and tire rotation. Cost less than Fox motors and the service is better . I've now been to this location 3 times and always feel like my business is appreciated and that they do good work.

Went in for an oil change! They checked all lights and topped off all fluids. They even found…read morecoupons for me to use and encouraged me to get the online coupons . The bottle of water is always a nice touch and the service was nice. I did pay more money than I'd love but I got $10.00 off an air filter and coupons for the oil change

I recently bought my car and didn't know how to read my oil life. Desmond was very honest with me…read moreand said I didn't need an oil change based on my car's oil life meter and manufacturer recommendation. I really appreciated his honesty, he even filled up my tires and topped off my washer fluid before I left.

I loved the ability to book I made a noon appointment on the website. I arrived to check in and the…read morefront desk guy said the could see me at 1pm because his techs are going on lunch. I explained I booked a noon appointment and indicated I would be waiting so I didn't have time to wait an extra hour sitting here. Very frustrating to drive to an appointment that they had no intention of keeping. Two things need to change: 1.) don't allow noon appointments if techs take lunch at noon. 2.) review your scheduled appointments every night and morning and call your customers to reschedule if your not able to keep your appointments. I'm a new customer and tried to keep an open mind and come back and do the service at 1pm. But there was no apologies, discount offered or anything to acknowledge this error. Just $145 for an oil change charged. The waiting room was nice and clean. Update to owners response: There was no attempt to reach out before hand. You should audit your records closer if the team told you that. I have no missed calls emails or texts asking to reschedule before I arrived. The only text I had was a confirmation for the noon time. Don't be defensive just take feedback as a gift for improvement.

Dykstra was an absolute LIFE SAVER for me. Picture it: I'm picking up my best friend from the Grand…read moreRapid's airport at the start of my birthday weekend (six other people were also coming in). We make a Costco run, and then my battery light goes on. I call my mechanic in Chicago who tells me to get to a service station immediately. I call two places without any availability, and when I call Dykstra they said they would do their best to help. And did they ever! They got my car in right away and diagnosed the problem (my alternator). Their waiting room was peaceful, clean and quiet. We were even able to store the Costco perishables in their refrigerator! What could have been a horrific start to my birthday weekend (aka, dead car on the expressway in 90 degree heat) ended beautifully. I am so thankful for this experience!

Amazing service by all service managers. Attention to detail is so great. I was called 3 times in…read moreone day to let me know the status of receiving the parts they needed to repair my car, and then when they completed the project! I walked in paid and they handed me the keys. Easiest transaction I've ever had with a car repair shop. I'll never go anywhere else & both my adult kids take their cars there also! A happy & more than satisfied family. Thank you GR Motorcar!

Very detailed to what my car needed and always a great team to work with! Thank you for going above…read moreand beyond!

I went in early this morning to get my windshield wiper fluid topped off. The employee who waited…read moreon me also offered to check my tires and oil level. It's great to see a smiling face greet me with such kindness! I was also in and out quickly and not late for work!

I've been going here for a couple years now and am always surprised by how upbeat and professional…read morethe staff are. Love to support!