IF you have no other options.... but im done with their nonsense. going back to changing my own…read moreoil. they just cant be trusted. 1- they loose parts or dont re assemble it properly, and the whole time they are HEAVY pushing over priced parts on you. my last oil change they forgot the dipstick. AN OIL CHANGE PLACE LOST MY )(*(& DIPSTICK. BEYOND pathetic. Bring it to a proper mechanic if you cant do it yourself. cost will be about the same. and if you set it up right, they will do it while you wait in the lobby. AND they know what they are doing. Dont walk away, RUN away. RUN FAR, RUN FAST.

my Wife was charged $59 dollars for a cabin air filter. I could have easily replaced it for around…read more$6 to 8 dollars. I guess they saw her coming. Be careful customers, do some research.

Stop in for a full synthetic oil change. I went on a Saturday so it took a little bit longer than…read morenormal, which I don't mind considering it's a Saturday and they were short-staffed. But the ladies working in the bay were AWESOME 10/10 recommend. I said no to the cabin filter change and they took the time to teach me how to change it myself, so I can buy one cheaper and do it on my own. Great service, super knowledgeable, and honestly very empowering.

Cost more than I expected but they were friendly and quick Told me i needed a flush, told me how…read moremuch it was but did not push me. I was pretty happy with them.

There wasn't a line at all, and Jonathen was amazing!! He was very helpful and even gave me a…read moresurvey to take for a discount on my next visit.

Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I come here for oil changes. Service is quick and I don't need an appointment!…read more I used to take my car to the dealership but waiting in the lobby with kids Is not ideal. I like being able to sit in my car during a service. Staff is trained well and kind. See you soon, Jennah

When car repair / service at dealers can be expensive and time consuming this is a nice…read morealternative. Pull in for a truly instant oil change and tire rotation. Cost less than Fox motors and the service is better . I've now been to this location 3 times and always feel like my business is appreciated and that they do good work.

Went in for an oil change! They checked all lights and topped off all fluids. They even found…read morecoupons for me to use and encouraged me to get the online coupons . The bottle of water is always a nice touch and the service was nice. I did pay more money than I'd love but I got $10.00 off an air filter and coupons for the oil change

I recently bought my car and didn't know how to read my oil life. Desmond was very honest with me…read moreand said I didn't need an oil change based on my car's oil life meter and manufacturer recommendation. I really appreciated his honesty, he even filled up my tires and topped off my washer fluid before I left.

I loved the ability to book I made a noon appointment on the website. I arrived to check in and the…read morefront desk guy said the could see me at 1pm because his techs are going on lunch. I explained I booked a noon appointment and indicated I would be waiting so I didn't have time to wait an extra hour sitting here. Very frustrating to drive to an appointment that they had no intention of keeping. Two things need to change: 1.) don't allow noon appointments if techs take lunch at noon. 2.) review your scheduled appointments every night and morning and call your customers to reschedule if your not able to keep your appointments. I'm a new customer and tried to keep an open mind and come back and do the service at 1pm. But there was no apologies, discount offered or anything to acknowledge this error. Just $145 for an oil change charged. The waiting room was nice and clean. Update to owners response: There was no attempt to reach out before hand. You should audit your records closer if the team told you that. I have no missed calls emails or texts asking to reschedule before I arrived. The only text I had was a confirmation for the noon time. Don't be defensive just take feedback as a gift for improvement.

Upon completion of the services I requested I received a receipt which showed that they were…read morecharging the same amount of money for the labor as the cost of the parts themselves. Doing the math I have realised that I was charged $567 for approximately 2 hours of labor. Avoid doing ANY business here if you value the money in your bank account.

Great experience during my recent purchase of a used Mercedes Benz at GR Motor Car. Tom Kilmer, the…read moreowner, was friendly and courteous. He responded quickly to my inquiry, and made sure the car I was interested in was available for me to test drive. They take pride in servicing and maintaining the vehicles they sell. Tom made sure to personally introduce me to his service manager. When it came to making an offer, Tom was respectful and fair. I felt like we both got a good deal. I look forward to an ongoing relationship with Tom and his team at GR Motpr Car.

Amazing service by all service managers. Attention to detail is so great. I was called 3 times in…read moreone day to let me know the status of receiving the parts they needed to repair my car, and then when they completed the project! I walked in paid and they handed me the keys. Easiest transaction I've ever had with a car repair shop. I'll never go anywhere else & both my adult kids take their cars there also! A happy & more than satisfied family. Thank you GR Motorcar!