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    Big O Tires

    3.8 (28 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Big O Tires

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Big O Tires Photos

    Recommended Reviews - Big O Tires

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    Had my '17 Hyundai Elantra serviced, December 22, at this Big O Tire and one of their technicians got oil on my headliner. The manager, Adam, had his tech clean my headliner. He scrubbed it so hard that it ruined it. I spoke to the Adam and told him they need to come up with a solution to remedy this situation. He took pics and said he would see what he could do. Upon calling him back, he said he could refer me to Derby City Upholstery, Gary Clark, and he assured me he would do a good job. I am told it cost $500 to replace my headliner. I went to Derby City Upholstery in January 23 because I trusted that they would not refer me to a bad company, but also I wanted this to be an easy solution without any difficulty. It was a nightmare from the beginning. The headliner looked lumpy upon install but Gary said that would smooth out over time, it did not. He did not re-install 2 of the small headliner lights properly, one he did not re-connect the wires to it. Gary came out to my job 3 times to do repairs on his work, but he stood me up 6 previous times, no calls/texts. Now the headliner is coming unglued/falling down. Gary has been difficult to deal with all these months, he over promised & under delivered. A year warranty came with the headliner, but Gary refused to honor it.. Even if he did, I DO NOT want him touching my car ever again! Gary also damaged the roof of my car from the inside so I have 2 small dents that were not there before that you can clearly see was came from the inside that must have been caused from a tool he was used. Big O Tire referred me to this Upholstery company, and they are liable for the problems I have encountered as I would never have gone here had they not referred me. I am a single mom who does not have time for all of the grief and stress this has caused me. I contacted the manager Adam about all of this and was told they are not willing to do anything else for me.

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    10 months ago

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    Lana L.

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    5 months ago

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    Lana L.

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    5 months ago

    Fair pricing, fast service, FANTASTIC customer service!! They are a Shepherdsville Staple. The staff is SO nice.

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    Lana L.

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    7 months ago

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    Lana L.

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    11 months ago

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    Lana L.

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    8 months ago

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    Lana L.

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    2 years ago

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    Lana L.

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    3 years ago

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    Lana L.

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    2 years ago

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    Lana L.

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    3 years ago

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    Photo of Jeremy J.
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    5 years ago

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    Lana L.

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    4 years ago

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    4 years ago

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    Lana L.

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    3 years ago

    This is definitely the place to take your automobile to have it worked on they are honest quick and sufficient

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    Lana L.

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    3 years ago

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    Lana L.

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    3 years ago

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    Lana L.

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    2 years ago

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    Lana L.

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    5 years ago

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    Lana L.

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    4 years ago

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    Lana L.

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    6 years ago

    Extremely impressed! Will definitely make this Big O my go to shop. Super friendly, efficient. Oil change done in no time.

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    8 years ago

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    Lana L.

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    9 years ago

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    Big O Tires C.

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    7 years ago

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    Lana L.

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    7 years ago

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    7 years ago

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    Lana L.

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    Photo of Ann W.
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    11 years ago

    These guys have taken care of our vehicle fleet for years. Quality honest work, and great customer service. Thanks, Tnt erector

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    10 years ago

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    12 years ago

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    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    Took my vehicle here to look at and was instantly greeted with a smile and as I told them about the problem they had an idea of what it was.

    Mentioned in 2 reviews

    Read more highlights

    Carl's Auto Care & Towing

    Carl's Auto Care & Towing

    (21 reviews)

    My car was having starting issues and I was out of town and needed a quick fix when I got back. I…read morewas able to call Carl's first thing in the morning. They offered to pick up my car and can work on it right away. By lunch time my car was starting again and was ready for pick up. The staff that were there was friendly and nice. Checking out/paying was quick and easy. They had my car outside waiting for me, super happy to have my car back and starting.

    i was in a m.v.a. on august 14th and was injured and was taken by ambulance to the hospital…read moreunresponsive and the officer at the scene called carl's towing. i had no choice in the matter and when i called the next morning, literally as soon as they opened and he told me yes come on up and we will talk about it. when i get there he says you can pay almost $500 for his services or pay $150 and sign the recipt and that would give him my car plus the $150 i had to pay to even look at my car, i only needed to get my important stuff from it and wasnt allowed until the money was paid and i signed the recipt. i had several personal belongings on my car and inportant papers that had my personal information on them, when i got to my car my laptop that was in my purse in the front seat was shoved up under the passenger seat and my medication i had in my purse was gone as well. the personal papers were gone to and i have had calls asking me to finish my requests, one for a walmart card and another from a car lot wanting to sell me a new car based on my request. i have not done anything to try for a new car because of insurance companies. the driver in the oposite vehicle gave the wrong information and i cant get anything done and i cant scrap my car for a possible down payment for a car because carls took my car. i have spoken with several diffrent organizations that say he is not allowed to do that, espically since my insurance company had not been notified of the accident and had no chance to even look at my car. in my opinion carls is a thief and shady. would not reccomend to anyone, not even someone i hate.

    Big O Tires - tires - Updated May 2026

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