My car was slow to start. Sunday, of course, and nothing is open. I called Big O to ask if they checked batteries. They did. Told me to come right in. Young man checked my battery, told me it needed to be replaced and to check with the dealer to see if it was under warranty. He gave me the printout with my battery info. No charge. Really helpful in my time of worry. They didn't try to sell me anything I might not need. Very thankful for their help. Thanks, guys! read more

Took two and half hours just to get a oil change. The cost was $20 higher than Walmart. Never thought I would say it, the service at Walmart is much better. read more

Got my breaks and tires changed. Only took like an hour. Brian was great and prices were the best I found in the area... I only wish they did body work too lol... Will be back. This is my go to tire place from now on read more

Im kinda not sure how to feel about this place, the first interaction i had with a guy named Bryan was a little stiff we can get past that cause whatever everyone has days, they put the tires on and call me over to get my truck and the broke a hub cap no biggie she's old it happens they offer to replace it if i bring a receipt, the guy told me he would do it up to like a month or 2 and just bring in the receipt . Time got away from me but not by much i come in to see if they are still willing to reimburse and i brought the part just to show the situation and he says they will actually order it for me and give me a call. a week later no call i go in and ask for Bryan the original person i talked too, on lunch. he wasn't there the last time i was there earlier. Ask for someone higher to hopefully figure out what is going on and the guy tells me to just buy the replacement myself and bring in the receipt and he would reimburse me. LORD okay let me go do that the next day. And then when i come in for the reimbursement was the best interaction in the whole experience. Not sure what the guys name was but was helpful, quick. Keep him at the front please that's who should be running the counter. read more

Nice front desk people , but this place took forever just for a oil change . Just go to jiffy lube or some other spot that doesn't em in 20-30mins save time. P.s. money wise would be the same too. read more

Made an appointment on-line and entered vehicle info for my 2021 Sierra AT4 and specified make and model for for 4 new tires, oil change, brake inspection, and alignment service. Showed up for my appointment 4 days later, and they don't have my specified tires. Agree to a difference set that have to be transferred in town. Manager explains that they will do the oil change, alignment and brakes while I'm waiting and quotes a 2.5 hour time frame. 3.5 hours later, All that got done was the tires and brakes, still waiting for oil to be delivered because they don't have the specific oil for my vehicle. Unfortunately they drained my oil so I can't leave. Cancelled my alignment service. I may die here. Roxanne and Jonah, I love and miss you guys. read more

They are nice enough. Called me when it was done. My left front bumper is damaged. The guy said something to me when I picked it up. I was fully aware of this. But when I got home and looked, the bumper is practically pulled off now. Something happened in the shop. I called & they said that's how it was. Yeah. No it wasn't. Why do people do stuff like this? If you messed up, why not own it? I've always owned my mistakes. It happens..... If you've got any damage to your car, I'd be sure to take photos before I left it with them. I'm SOL & now need immediate repair on this. Ugh And the 29.99 coupon for a partial synthetic oil change? Yeah-they don't even do the partial anymore. It was just under 100 for the oil change..... read more

Big O Tires had replaced the rear brakes and drums on my 2011 Honda Civic. About a week later, I was out driving. I noticed that when I put on the brakes, the dash/brake light would occasionally come on. I checked the brake fluid when I got home. The brake fluid thing was dry, I was shocked. I took my car back to Big O. They bled and replaced the brake fluid at no charge. They told me the reason the brake fluid was empty, was because there was air in the brake line? So, apparently they didn't bleed the brakes when they replaced them. I probably won't be taking my car there again. read more

Went In because one of my tires had a nail. They said they'd fix it, so I was waiting for 40 minutes. At the end the said it was fixed and I left. A few days later I see/ notice the nail still in my tire because my tire pressure light came on still. Not sure what they did with my car for those 40 minutes but the specific thing I needed, did not even get fixed, waste of time. read more

Great service. Thank you Tony for taking care of my car will definitely coming back whenever I need service.

I rarely make recommendations but this place deserves one. I've been going here for several years now and they are always friendly, honest, and reasonably priced. read more

Very slow service. I booked a drop off slot the night before and it took me 45 mins to be seen when I dropped off the car and was told I would take 2-3 to service my car. 5 hours later my car was ready read more

They helped me with a tire for free twice. In the pass I had busted move to Bakersfield from the LA area and they didn't charge me to plug that tire. I went to them two days ago and not only was there no charge again but the gave me excellent service. I am a customer now and intend to keep on being a customer read more

In the early evening at the top of the Grapevine on my way up to the Sierras, my oil pressure alert went off. This shop was not only open after other shops had closed, but they quickly checked out my car to confirm there were no oil leaks (while juggling a few other urgent traveler's car repairs), then filled up the oil and gave me extra oil jugs in case I needed them on my trip. (Apparently Jiffy Lube in LA didn't put oil in after they changed my oil 2 days before). When I went to check out they just gave me my keys and didn't charge me. So grateful! read more

While on a road trip, discovered a loose cover under the car that was scraping the ground. Most auto shops nearby were closed already. Luckily Big O Tires was still open for another 10 mins. Bernardo was so kind to remove the loose cover for us and helped us get back on the road safely. Thank you Bernardo! read more

So my wife had a screw in her vehicles tire, I wasn't doing much Sunday so decided to take it to the closest shop to us, just so happened to be big O tires on ming. Get there he said 1hour due to them busy. So I said ok. It's been a hour and thirty minutes and the vehicle is still sitting in the same parking spot with absolutely no update from the individual in the front. Needless to say I still have a screw in the tire. Wasted two hours a for being lazy and not taking a drive to the east side where the tire shops will fix it in 30 mins and half the price. Avoid this spot entirely if you value your time. read more

Ernesto ripped me off! Took it in for an oil change, with a coupon but upcharged me on the oil and added stuff I didn't need. Lesson learned, instead of paying $44 I was charged over $100. read more

Brought both my car in here and never got inspection report fir first car. I asked for inspection report because they never gave to me and said and they don't give out inspection reports per Omar. How do I know what is wrong or if everything was good with my car. I asked about my suspension when I got everything looked at with full oil service at 82.00. Went in again and even with an appointment I waited for 45 min just for the car to be looked at, only wondering why my car wasn't even touched. After asking about suspension and shimmy in steering wheel they said charges 39.99 just to look at. He said if you buy tires he will waive fee. They then proceeded to tell me I had to change all my tires before going any further. I said I need to know what else was wrong. He quoted me 90.00 a tire. I said if I buy two tires will the fee be waived? He said yes. I said ok, and he then said it would be 245.00. I can do the math! That's not 180.00. So he doesn't tell me the truth on anything. He charging 65.00 more than what he quoted me. He was not upfront and professional. When you tell me how much tires will be that is how much you need to charge. Not add the inspection fee and other fees on top of it. I would have bought the tires if he would have been honest and not try to deceive me. They lied to me and never gave me my paperwork for my first car. He stated he had to go through Waaaaaay toooo much paperwork! read more

I would highly recommend the Big O Tires on Ming Ave. They always get me right in and truly care about keeping us safe from the heat. And safe when rolling down the road! read more

Service all my cars at Big O since 2019, great costumer service, they give a variety of quotes to choose from on tire selections. Definitely would recommend to stop by! read more

I have been going here to Big O tire on Ming ave for over 6 years and have had great experiences each and every time. Ernesto is my go to for taking care of our cars. He always makes sure that I am in and I'm out while giving the best prices and service in town. All of the staff that I've encountered have been exceptionally helpful and knowledgeable. I definitely recommend this company. read more

This morning I took my truck in for a brake inspection and the estimated price was over 900 dls. The heavy set guy at the front desk stated I needed new rotors and breaks on my truck that only has 50,000 miles.. I asked one of the employees outside what was wrong with the breaks and he said it was just the breaks and gave me a much cheaper price. Please be careful and shop around before you decide where to go. I just took my truck to pacific tires and was told is just the breaks that need to be replaced at a under half the price of what this places was trying to charge me.... NEVER GOING TO BIG O TIRES again! read more

PLEASE SHOP AROUND BEFORE MOVING FORWARD WITH ANY QUOTE!!!!!! CHECK YOUR LOCAL PARTS STORE AND OTHER MECHANICS FIRST!!!!! I called to see how much an oil change was for a synthetic blend. They told me $89.99 but they have a $30 off coupon. I informed them that my car required an extra quart which I knew was going to cost me more. He said it was fine with the coupon I was still going to get a cheaper price. I also asked if they could take a look at the brakes and the the coolant because I could smell it more than usual. So the main objective was the oil change, brakes and the coolant. I was able to get a same day appointment which was awesome for 10:30am. When I arrived I noticed they have an award called the "2 million dollar club" and it had the year 2021 with 2.1 millions dollars made. I thought to myself that's odd, why would you want to display that. On the phone the guy was able to bring up my account with the car but when I got there, there was no account found, I told him the car I had and he was clueless. I don't even believe he knew I had an appointment but I get it, it's a long day for some. An hour and a half later the service guy informs me that the oil change was done but there was a crack in my radiator. He then tells me for an oil change, and air filter and to replace the radiator, the cost was going to be right under $1200. I was shocked! I asked how much the radiator was alone and he said about $500. I looked at AutoZone and saw they were only $280. When I told him about that he lowered it to about $390. Still not convinced about the price I asked if I could just bring the part in. He said yes but labor would be $780. Okay well whether I brought the part or not it was still going to be $1100-$1200. I politely said I'll pay for the oil change and come back with the part (I definitely lied) then he said well you can apply for the credit card and get 12 months interest free. I politely said no thank you but he proceeded to talk to me more about the credit card. I had to firmly tell him, money isn't the issue. He finally said well just trying to help out. I then told him i would come back and he said well I'll change you the $780 as the deposit. I said no thank you just the oil change. Then he asked okay but are you for sure coming back and I looked right at him and said yes knowing very well I wasn't! I called different mechanic shops that were local! The max I was going ti pay was $800. I ended up getting it replaced for a total of $600 with a lifetime warranty on the part. What a shame Big O. I'm glad my money didn't help you get to the 2 million dollar club and I hope others don't fall into your scheme. But please, LOOK SOMEWHERE ELSE FOR A SECOND OPINION!!! Don't allow them to hold no deposit or anything. Look around! read more

If you want to wait for hours with false service times and high prices, come here. Worst service I've seen, go to Valvoline and get everything done at a fraction. wait time will be shorter as well! read more

Must say that I am extremely impressed and grateful for the service that I received from Big O Tires. My Tesla Model 3 tire was not holding air and they took me in right away and were very careful and gentle with my car. Two nails removed! They were considerate and repaired it in no time. No charge which was totally unexpected. Would recommend this place to everyone. read more

Waited forever 2 and half hours for a simple job. They skipped my car and worked on other peoples car. They had my car in the rack for 20 minutes and that was it . read more

Would like to thank Tony for helping me out. Please check this place out. I needed a brake rotor and pad changed near closing time and Tony was very accomodating read more

My elderly mother bought tires from this shop. She has had multiple problems with the valve stems. Today she had to have her car towed in to get the tire fixed. She called in advance and asked if they would rotate and balance them which was part of the package when she bought the tires. She was told that they would. She just called me very upset because they told her the valve stem was fixed but they didn't have time to rotate and balance them and she needed to come pick up her car. They were very rude to her and got her very upset. They did not honor their word and did not do what they said they would do. I would highly recommend people avoid giving them their business. read more

Great customer service !!! Over the weekend my family and I where driving north for our vacation and we had a tire blow out. I called big o tires as there where on the way and checked too see if they had the tire . The girl at the front desk order us a new one and had us back on the road in under a hour !! Needless to say saved our vacation !! Thank you, great place for sure . read more

I arrived with a low tire was taken care of immediately. My low tire was repaired in no time. Great service and great customer service.

Wow, where to start... I was on my way home to San Diego last Sunday and had pulled off the freeway to eat lunch when Wham, someone on a cell phone rear ended my car. I was in a strange town, with a badly damaged car and had no idea what to do. I asked a by stander if they knew of any repair shops open on Sunday and he said that Big O on Ming Ave. was just down the street. I drove a few blocks found Big O Tires and walked in. Tony was at the front and was Wonderful!!! He spoke to Francisco and as soon as a bay came open they got me in. With a little, okay maybe a lot, of imagination Francisco was able to get my muffler and exhaust back to where I was able to drive home. Tony and Francisco were wonderful and last Sunday they were my HEROES. Just wanted to let everyone know, and say Thank you to Tony and Francisco. read more

Not being too car knowledgable, I apparently went too long without getting an oil change on my car. I hate taking it in and dealing with an all day wait at the dealership, but definitely had to stop everything I was doing today to get my oil change taken care of. My bf who was out of town always goes here for everything - tires, rims, Oil changes, etc. so I decided to give it a try after he suggested I take my car here. It is right across from the Valley Plaza and next to several restaurants so the location, although not my side of town, is really convenient and I could go walk around and sip a coffee while I waited. The wait time wasn't long at all, and Jeremiah called my cell phone to let me know when it was all ready. Sometimes being a girl walking into a car-related shop of all men can be intimidating (especially since I have no clue what I'm talking about). Even though I clearly had neglected my oil change light, Jeremiah and his staff were so professional and helpful and didn't seem to be secretly judging me. I will definitely make this my go-to spot for any oil changes or flat tires in the future, and let all my family and friends know as well. read more

Been coming here the last couple of years for tire repairs and always treated very nicely and quickly .. today had to repair my flat their was no charge very nice of them .. and they put away my spare and lock up my tool thingies.. and also today they replaced my cabin air filter that I already had and didn't charge me either.. they go above and beyond to help the customer and it's very much appreciated .. will continue to go there for all my tire needs .. and FYI I did tip .. they work hard and it's only fair .. will recommend to anybody. read more

i hit a pot hole last month when passing thru and blew up my tire. it popped with a bang. bad luck it blew up. the good luck is i limped my car to big o tire without ruining my rim. they replaced the tire and i was back on the road home to bay area. cost wasn't any more expensive than in the cost of tire in bay area. fantastic news is i got the front end realigned and my car handled its new tire without any problems. read more

I had a screw stuck in my tire. I happened to be driving by Big O Tires so I pulled in. I was helped immediately, the screw was removed and I was charged $0! Thank you, Big O Tires! read more

Noticed a nail in my tire and stopped by big o tires to have them check it out. Pulled the tire off real quick and it had gone all the way thru. Got me patched up and aired all my tires and I was good to go. In and out in 5 minutes and hooked it up. read more

Tony and the team were awesome. What a great/friendly group of people. Def would recommend them to anyone looking for help w their car needs! read more

The mechanics are great but the lady at the front desk isn't very professional. She was working on our ticket and then took a call and and spent nearly 10minutes writing up a ticket for a customer and left us waiting. My dad is old and was standing there while she rudely helped a customer over the phone first even though she could have simply put them on hold (since she was working with us first) read more

Rep Tony was extremely knowledgeable and steered me the right way.. did not once feel conned and got a decent price... service was very quick read more

Big O Tires - Tires Near Me - Bakersfield, California

I have been coming for years with various vehicles. Always fast, and friendly services for the managers and the other guys who work there. Last week I came in with a low tire and they were able to find that the stem valve was messed up and I was able to get it fixed with in a few minutes and with no appt. read more