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    Big O Tires

    4.0 (46 reviews)
    Open 7:00 am - 6:00 pm

    Services - Big O Tires

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    5 More Services

    Auto repairs

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Big O Tires Photos

    Recommended Reviews - Big O Tires

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    Todd R.

    Service is not great and they just ignore you. Of course that is the norm these days. One person finally helped and hope to got tire fixed. lol, first thing they say is can't honor the warranty because it purchased at other Big-O and they cannot see purchase paperwork. Yup usual scam. But I kept the paperwork, so that negates their scam. Let's see what the next thing is. I usually use the Rio Rancho Big -O as they treat you better there. So the service rep is saying someone got tires and they going to find him and pop the tires. Hmmmm.. what kind of place is this? Now they dealing with family issues and making customers wait. Hmmm.. Also the they say if you order tires you have to leave your rim here? WTF? Really. Hmmm... Never been to a big O that did that before. Maybe they have issues with people not picking up their order? Just wonder?

    Marquis B.

    I highly recommend going to this big O tired off of Juan Tabo the customer service was excellent I came in because my tires kept going flat and they figured it out pretty quick and fixed it highly recommended coming to this location the team is very welcoming and knowledgeable. Antonio and Richard were very helpful highly recommend them they help me a lot with my cruze

    Lupe J.

    I highly recommend this place to anyone in the area! I had a rental from Sixt in Dallas and paid for Sixt Towing and Rental and they would not help me. Sixt told me to pay for the repair on top of the $150 fee I paid for OTR coverage. Then last night we got this nail and this morning we had to get it fixed we tried Pep Boys but they were closed, Walmart didn't have a TLE, then Firestone gave us an estimated 1.5 hour wait to get looked at! Called Big O Tires and got in and out fast and for no charge! If I lived in the area this would be my tire shop!!

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    2 months ago

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    2 years ago

    Excellent customer service. Fixed our tire immediately when we arrived. Highly recommend them.

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    4 years ago

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    3 years ago

    Did a great job fixing another tire company's mistake. Highly recommend them fast service.

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    3 years ago

    Great service, I always love coming here! Great crew and great customer service! Thank you!

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    7 years ago

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    Page 1 of 2

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    Antonio and Felix at this particular big O location are so kind and got me in and out so quick.

    Mentioned in 5 reviews

    Read more highlights

    Zia Automotive Repair

    Zia Automotive Repair

    (47 reviews)

    Uptown

    three weeks to wait and see ... well worth it will report as soon as the job is done on a volvo…read more impressive shop , clean , and very busy not like the usual in ABQ due for a thank your from the get go as the wait is worthy got a drive back without calling lyft a really cool crew ...report to come

    Had my truck towed to Zia twice within several months both times for brakes. First experience…read moreseamed great and I drove away with brakes that seemed to be working properly. 2 minutes after leaving a got a trailer brake controller fault that was no big deal and only required me to completely install the plug on the pedal for the brake light switch as it wasn't all the way snapped in. A couple months later my brakes started dragging on the interstate and burned all my pads and rotors so again I put it on a tow truck to Zia. It seemed odd that the brakes would fail so soon after having work done seeing as how I had not driven the truck more than 200 miles after the last repairs but it is an older truck so I didn't put much thought in it just trusted that Zia would do a good job. They got me a quote for repairs and I was working with Rich as my service writer. I approved the repairs and waited to hear from Rich but never got a call so I reached out. Turns out the 3400 dollars I agreed to pay didn't fix my truck but they were going to try something else so I let it go. Again some time passed and I never heard from them so I reached out to Rich and he again informed me it didn't work. After an in person conversation with several people in the shop we came to an agreement on the next steps and I was promised by the lead technician that if it didn't fix my truck I wouldn't be charged for it but the part would have to be ordered. A week goes by and I haven't heard anything from Rich as usual so I call and they have installed the part and are test driving the truck now Rich says he will call in an hour with an update and wouldn't you know it 4 hours went by and Rich never called so I did. There repairs did not work and they where going to try something else the following day and Rich again stated he would let me know by lunch time and again he never called so I called again and the repairs still didn't work so they wanted more money to send it to a different shop like an idiot I approved the work. The next day I call Rich at 4PM who informed me my truck is ready to be picked up why they didn't call I don't know but by this point I know it right on par for Rich. At this point Zia has had my truck for 3 weeks. I go to pay my now 4500 dollar bill only to find my truck now has a warning light for tire pressure sensors that I previously paid another shop to program out of the system. When confronted with this Zia tells me they will have to take it back to a different shop and have it fixed for an additional 300 dollars. At this point I'm rather upset and let them know they need to fix it without payment because they messed it up. They again want to try and do it themselves so they don't have to eat the cost from the other shop. Fast forward I've had my truck back for 48 hours and I jump on the freeway with my family and the brakes start dragging and burning again. I call Zia as they supposedly offer a warranty and I speak with the owner named James. He right away starts throwing out excuses on why it won't be warranty work do to modifications on my truck that have nothing to do with brakes and saying how he has 37 years experience so clearly he can't be wrong. I took my truck to a different shop and they found in 1 hour that Zia auto hadn't properly adjusted the push rod from the hydroboost they installed the first time and this caused the brakes to drag. I spent over 7000 dollars with Zia and got nothing but ripped off. They don't care about the customer only the money you give them if I could I would give them a negative 5 stars Rich doesn't communicate even when he promises to and the owner doesn't care.

    Big O Tires - tires - Updated May 2026

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