4/5 Stars
Kitchen +…read moreKocktails by Kevin Kelley | Washington, DC
We had reservations for Saturday evening at 7 PM and were seated immediately, which I appreciated considering how busy the restaurant was.
The atmosphere was lively, although I anticipated a more upscale experience based on the photographs. The food was delicious (4.5/5), and the cocktails were pretty decent!
Our server was extremely friendly and knowledgeable about the menu and drinks. Unfortunately, after our food arrived, he only checked on us once. We also experienced a disappointing interaction with another employee who was extremely dismissive when my significant other politely asked where the restroom was located. She didn't make eye contact or verbally acknowledge him, simply pointing in the direction.
I completely understand that restaurants get busy, but basic courtesy, attentiveness, and hospitality should never be compromised.
NOW, LET ME TELL YOU ABOUT KHENDRA! 10/10!
After requesting a manager, we had the absolute pleasure of meeting KHENDRA, who was truly the highlight of our evening!
She demonstrated exceptional leadership, professionalism, and accountability. She listened attentively, acknowledged our concerns without making excuses, and assured us they would be addressed appropriately after closing.
I explained that my intention was to provide constructive feedback, not simply complain. She understood completely!
KHENDRA DIDN'T JUST APOLOGIZE; SHE TOOK OWNERSHIP AND MADE OUR EXPERIENCE BETTER!
She personally showed us the downstairs dining area and graciously provided a complimentary peach cobbler.
BABYYYYY!!! THAT PEACH COBBLER WAS EVERYTHING! 10/10! Absolutely delicious! If you visit, DO NOT leave without trying it!
Would I return? ABSOLUTELY!
An establishment isn't defined solely by whether everything goes perfectly, but also by how its leadership responds when something doesn't.
To the ownership team: YOU HAVE AN ABSOLUTE GEM IN KHENDRA! Her professionalism, honesty, and exceptional managerial skills deserve recognition!
If you visit, ask for KHENDRA, tell her TERRI SAID HELLO, and don't forget that peach cobbler!
My Ratings:
Seating: 5/5
Atmosphere: 4/5
Food: 4.5/5
Service: 3/5
KHENDRA: 10/10!
Peach Cobbler: 10/10
Overall: 4/5 Stars
People may remember the food, but they'll ALWAYS remember how you made them feel!
Terri Renae Crowder-Davis
Luxury Travel & Hospitality
Owner, Crowder Luxury Travel | Independent Travel Advisor, InteleTravel
Luxury Travel & Vacation Planning Specialist
Luxury & Investment Real Estate
Georgia REALTOR® | Luxury & Investment Real Estate Specialist
The Crowder Group | Luxury & Investment Homes LLC
Brokered by NORLUXE Realty
Cardiovascular Imaging & Healthcare
Cardiovascular CT Technologist
Specializing in Cardiac CT Angiography (CCTA), Coronary Artery Imaging & Advanced Cardiovascular CT Imaging