Ehh.... well you just never know what to expect from a Walmart. Each location has its own set of…read morequirks and differences. I dont even live in the Yakima area. I was on a trip to see family and had to stop in to buy a car charger for my phone. Due to covid 19 when I got there it was confusing which door to go in. When I went in the wrong door I was asked if I work there? I said "no" and apologized. Seemed rude but partly just confusing. When I entered the store I couldn't help but notice that the store seemed a bit dingy, more so than other Walmart. Sorry just being honest haha. As for the customer service I received i can say that it wasn't the greatest but my mission was to get in and get out anyways. I never had to ask about where to find the item I needed. The cashier was the only real employee interaction that I had. She definitely didn't seem like she wanted to be there but then again who would? When I walked back out of the store another embarrassing interaction happened with an employee. Guess I was going out a wrong door again which just confused me. Covid 19 has made things tricky for stores, i can definirely understand that. But the set up of this Walmart was a bit odd. Just saying.

Not enough space to explain how messed up. Just don't if you don't have to. App doesn't work,…read morephone calls result in more issues, lose insurance info, reduce quantities as prescribed by MD, required multiple call from patient and md office

We had a horrible experience in this store. The staff needs more training on customer service. They…read morewere very rude and didn't answer questions. We were not impressed. Would soend money elsewhere

Customer service - their associates are very rude. Do not understand the difference between a…read morereturn and an exchange for like product in a different size. When exchanging a like product in a diiffferent size the associates try to up charge you. Meaning today's price which is more money than what you paid originally and all you are doing is exchanging for the exact same product in a different size. The associates deem it a "new transaction " so they can up charge you. Plus the associates are not customer service oriented.

its cool i like the place, the good its okay could have better options though and it has stores i…read morelike

This Mall is anything but Dead These guys know what we want…read moreand bring it! The whole town is prospering due to the Efforts of the Valley Mall Thank you!!!

Worse Ross experience ever. Upon walking in there are clothes laying all over the showroom floor,…read morethen the bathroom... completely disgusting. 2 bathroom stalls, 1 or of service. When I went to sit down there the paper seat dispenser was empty, there was a nasty brown puddle coming from the rear of the toilet flooding the entire area, no hot water from faucet, no mirrors, no paper towels to dry my hands. Just because you are located in Yakima doesn't mean you have to be ghetto Ross! Luckily I'm just passing thru

The store is almost always a mess and the staff is very rude and childish. When i tried to tell the…read moremanager how upset one of the girls made me he laughed at me told me too bad and took the workers side. They were laughing and snickering at me. So the staff at this ross dont know anything they are idiots and should not be working retail. They do have good prices but the store is so unorganized it gives more of a yard sale vibe. The other Ross by Target is very clean and neatly organized. The staff is great very friendly and helpful.

This is where you want to be at!! Matcha takes time, it's…read morewhisked and not grainy It's made with the perfect sweetness This small business is good for this town

Seriously such a cool vibe here and the coffee is outstanding. Delicious and will be returning when…read moreI'm back in town again!

This place was an ample resource for collectables and unique and cultural items. My one and only…read moreissue with the place was price. I don't know what makes anyone think this tiny town or its visitors can afford these inflated prices. Everything I touched was about % more than I would have expected for the location and customer base. The staff was beyond friendly, but all those smiles didn't make up for the inflated pricing.

Horrible, so rude. I asked if I could return an item where the buttons came off during try-on. She…read morereplied "You don't sew?". I shouldn't have to sew to make a return. She told me it's because of the age. I was trying so hard to be pleasant to her and she told me she's a smart A. Absolutely rude and would not buy again.

Can I just say Jarred in the children's wear is absolutely brilliant! Very approacable,…read moreknowledgeable, n overall a good convo well looking for my things. He not only went above n beyond to look for the sizes I needed but he showed me the sales I didn't see. He has impeccable customer service n tbh if he's seasonal you may just want to keep him permanently. As a RGM myself I pride in people giving A1 customer service especially in my region lol. If Jarred lived in Minnesota I would hire him immediately. The young lady w the stunning hair and glasses in the first floor I didn't get her name but also a joy. I had a lil bit of an issue lol involving my epi pen n not only did EVERY SINGLE PERSON ASK IF I WAS ALRIGHT THEY ALL WERE VERY ATTENTIVE TO ME N MY MEDICLA ISSUES. The store manager should beam w pride that yesterday her staff did an outstanding job. Alert, caring, understanding, and sincerely amazing. Great Job Union Gap Macy's

Couple nights ago came into my local Macy's was very disappointed in the customer service, talked…read moreto a man named Jacobo and was disappointed by his rude and dismissive tone toward me. Would not recommend asking for his help. DO BETTER MACYS! Value your customers!!!

Nobody seems to care at this store. All the younger people they have hired are rude, do not know…read morewhen their own sales are going on, and overall unpleasant. They act like you are bothering them with questions, or to get rung up. Customer service is scarce at this location.

UPDATE: Yakima store had a complete make over, including staffing - congrats to HR, you have…read morepleasant and helpful employees. My only criticism is the clothing area is too crowded, hard to move around and see items, but at least it's neat and organized.