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    Ask the Community - Big Lots

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    Nordstrom Rack

    Nordstrom Rack

    3.5(40 reviews)
    4.4 mi
    $$

    Great store! Lacked the amount of variety that I needed for my shoe size of 9.5 though :( Sad…read moretimes! Besides that I did find a beautiful pair of blingy heels! So I bought those! :) There are some good deals in this store and a great variety for both genders! The store was very clean and the stock was well placed! I didn't see too many people on the floor to help or clean though...no one asked if I needed help with anything or smiled in my direction...work on that people! Besides those flaws, great store! I'd go back just to get some deals!

    Once again, I experienced humiliating and unacceptable treatment at the Nordstrom Rack store in…read moreBelmar, Lakewood. During the return of an item purchased online, the cashier was rude, impatient, and visibly irritated. At the time, there were no other customers present. I addressed his behavior by stating that he was being rude; I did not , insult him, or behave disrespectfully. After I thanked the cashier and stepped away to continue shopping, I observed the same cashier start helping another customer, and both of them began laughing and making derogatory comments about me. I returned to the counter to address this behavior, at which point the other customer began yelling at me, telling me to "behave better," completely unaware of the irony of his own actions. The involvement of other customers in a matter between a Nordstrom employee and me was inappropriate, unnecessary, and deeply unsettling. When I stepped outside the store to contact Nordstrom Customer Service, an individual named Justin approached me and introduced himself as the manager on duty. He immediately stated that the cashier who assisted me was the kindest and most polite employee in the store. He also referenced the existence of video footage. I asked whether he had personally reviewed the video, as his comments appeared to reflect a preconceived bias similar to that displayed by others involved. He acknowledged that he had not viewed the footage. I informed him that I intended to contact Nordstrom Customer Service, as this was not the first time I had felt humiliated at this location. I thanked him and left. While in my car, I contacted Customer Service and was treated professionally and respectfully; the representative demonstrated a high level of understanding regarding my experience. I have been a loyal Nordstrom and Nordstrom Rack customer for many years and have shopped at locations across the country. I have never experienced treatment like this elsewhere. Unfortunately, this incident marks the third time I have felt disrespected and humiliated at this specific store. On a prior occasion, I spoke with the store manager, Mr. Matthew, whose response I found to be dismissive and arrogant. I clearly stated at that time that I would no longer shop at this location, but unfortunately, I did not respect my decision and my boundaries. Given the seriousness of this incident, I am escalating this complaint to higher levels. The conduct of both the employee and the customers who felt empowered to intervene without any factual understanding of the situation was inappropriate and raises concerns of a potential hint of discriminatory behavior. I was informed that video footage with audio exists, which I welcome being reviewed. I will not shop at a store where I am made to feel unwelcome, disrespected, or singled out. I choose to spend my money where I am treated with the same dignity and respect afforded to everyone else.

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Dollar Tree - Plethora of items

    Dollar Tree

    3.8(4 reviews)
    4.9 mi

    Have an inexpensive need or quick need, such as Kitty Litter or Kitty snack, how about a car shade…read moresince Coloradoans forgot to plant trees for shade. Paper towels, quick car clean cloth & festive balloons; why spend lots? Location is convenient!!! Off Colfax in the outdoor mall where Target is across the way, this use to be a Pier I store. Plenty of parking! $$$ Trees have made their mark for many reasons in our societies and they SAVE TIME. I have all I need, all the furnishings, the clothing from the corporate world, these are bare essentials! Drive up, walk into this Golden/Lakewood store is a DELIGHT. If one of the managers notices you came in, they welcome all customers, if not restocking the VERY NEAT & CLEAN STORE. They double check continuous and keep ALL SHELVES WELL STOCKED! Time shopping is expensive and time consuming and for small items, or a quick need, there are few $$$ Trees which I can count on. This location seems to go beyond Better, Best to GREAT! I have a 14 year old Kitty, who is the sweetest Cornish Orange Tabby baby, and kitty litter is NOT what I spend lots of $$ on. Here at the $$ Tree, I run in and out for less thank $3.00 for the week. This way I may spend on trying out new Restaurants and Eateries for Yelp reviews! Savings are great! Especially in a Clean, Well Stocked Store with amenable welcoming people. Thank you for bringing great service to our communities $$Tree

    This Dollar Tree location is larger than the ones closer to me. Walked into Dollar Tree heaven. And…read moreso neat too. They were busy but now as crowded since they have a larger store. I was able to find some Christmas items already sold out at my closer locations. And the cashier was in training but she was personable and friendly. The manager training her was calm and taught her by not being pushy or critical. Great visit. Parking lot is nice and large as well.

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    Dollar Tree - Household needs

    Household needs

    Dollar Tree - Balloons for every occasion

    Balloons for every occasion

    Dollar Tree - Needs can be inexpensive

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    Needs can be inexpensive

    Big Lots - deptstores - Updated May 2026

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