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    Big Lots

    3.3 (4 reviews)
    Open 9:00 am - 9:00 pm

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    (10 reviews)

    $$

    It's a little pricey. Nice things though. I wish I didn't have to drive an hour to the location.read more

    AtHome typically is my go to for accents to decorate my home. More often than not, i can always…read morefind something I am convinced I need. This store has a decent level of organization, and finds a way to remain so although they are quite understaffed. Today I came to this location after sitting in traffic due to a accident. I arrived at 9:46pm to make a return. Store hours including holiday store hours are posted on the front doors. While there were previously extended hours of 11pm, this location has returned to closing at 10pm - well they should have, but it seems as if they close earlier unbeknownst to their customers. Upon my arrival the doors were closed, however, there was one employee at the entrance. This employee blatantly ignored me and continued to spray/disinfect around the shopping carts located in the front of the store. I asked through the doors if they were open. He replied they were closed, and returned to spraying. I returned to my vehicle to get my phone in order to double check the time. Noticing that it was not 10 pm, I returned to the door. Three additional employees stood next to cash registers trying their best not to make eye contact. Shortly after, a woman, whom I assume was the manager on duty also came to the cash register with a shopping cart. She proceeded to pull the cash registers. During this time, everyone saw me, but in many ways I felt invincible. Once the last register was in the cart all of the employees walked to the back of the store without saying a word. I understand people look forward to leaving work when their shift ends. I also understand the satisfaction of leaving work "on time". What baffles me is how a simple explanation of why they were closed prior to the listed times could not be given. If not from an associate, the least I expect is to hear something from the manager. I choose to shop at AtHome for a number of reasons: the products, the variety, the prices; to name a few. One of the most important reasons I patronize a number of businesses is because of the level of customer service they provide. Unfortunately, the service or lack there of is a complete turn off. I'll spend my money at Home Goods and other home decor stores. Once time permits, I plan to make this return - I won't be back. I just hope this level of service is not the new standard.

    Big Lots - deptstores - Updated May 2026

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