i just made a $100.00 purchase at my local mount airy nc big lots and the sales lady was rude, loud and downright disrespectful....her name was bonnie. she said she had worked there for 15 years. you would have thought after 15 years she would have been trained much better to handle customer service issues. its not really her fault she does not know, or does not care if customers shop at big lots.........her manager surely, after 15 years should have trained her in the proper way to handle any customer service issue that may arise.
needless to say, i will never spend another dollar at big lots and being a business owner in town myself, i will never send, direct or suggest anyone shop there. read more