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    Target - Christmas is coming and the shelves are BARE!

    Target

    2.7(46 reviews)
    3.4 mi
    $$

    **This is an honest constructive criticism.**…read more I was researching to buy an electronic item online and Target has the item on sale but not carry at the Target where I live. The Target web said that Longmont store has the item in stock. I called and spoke to a Sale Associate in the Electronics Dept. to help me check before I've to drive over 20 miles to store. After about 10 seconds, he told me that they don't have the item in stock. In my mind I was like why information don't match? I thank him and hung up. My gut feeling that the store must have the item. So, I decided to take a chance and go to the store any way and if they don't have, I will just go to Best Buy next door. At the store, I look around for a minute and sure enough there is two of them in stock. But, the price in store and online don't match. I showed the Sale Associate the online price and no problem he adjusted for me. I, also, want to get a phone card but the one I want is emptied. I asked him if there is more in stock or somewhere else in store. He told me "No, we ran out." Just like my first gut feeling - they do have it at the store. More on this later on. I want pay for the product use a Target gift card which has enough to cover. He scanned the gift card a couple times and told me that the screen said "The gift card can't be used at this store." I was like what kind of gift card is this? I ended up paid for it used my credit card. Afterward, I went to the Customer Service just to have them check to see why Target gift card can't be used at the Longmont store and which store I'm suppose to go to be able to use the gift card. I explained to the lady and she knew exactly what I want and helped me fixed the whole thing and paid with the Target gift card right there! The register didn't print out the new receipt so she had to page another lady to get a print out from the back for me. I still gave her 5 stars for helping me out. So, I want to buy a phone card earlier and I was told that the store ran out. Well, I walked to the checkout line and guess what I found - a bunch of the phone card I want! I took one to the self checkout line and to find out that I can't buy the phone card with Target gift card. So, I put the card back. At this point I am fed up with the gift card and experience at Target. I decided to grab a few snacks so I can used up all of the remaining balance and don't have to deal with it again. Afterward, I went to another non Target and get a phone card instead. Improvements needed: - I understand that the store is in the process of hiring new staff but some Associates need to know the product locations in store - especially in the Department where they are responsible for. Also, be more active with customer, especially when they are ready to spend money at your store and help them get what they want and more! I've seen many Sales said, "How can I help you?" and when item is not on shelf simply say "Sorry, we ran out." They don't even bother to look in the system, in the back, near by areas or even near by store. Go above and beyond. - Need price check on items to match current sale prices. - Gift card needs clearly ID which bar code is for store use and which is for customer. Does it needed two bar coded? The Sale Associate scanned on a wrong bar coded that was why it kept saying that it can't be used at the Longmont store. Again back to the staff training. The Good: - Store looks bright, clean and spacious.

    It's a weekend! There are 3 registers open and a self check out. There are currently 39 people…read morestanding in line. I asked a gentleman if more registers can be opened, but he doesn't work in the front end

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    Big Lots - deptstores - Updated May 2026

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