1. Big Kahuna Pools

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Big Kahuna Pools

3.5 (6 reviews)
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Pro Pools

Pro Pools

(5 reviews)

Great service and install new lighting, which was a bit of a maze. Why 3 stars? It was difficult…read moreto get a written estimate, and price creep kept happening. In the end, I paid double the original verbal estimate.

Like other folks have already stated, Brandon's favorite trick is "price creep." He also gouges on…read moreeverything. If a part costs $25 at Leslie Pool Supply, he's going to charge $85. He charged me almost $100 for two pool floaters that sell for $18.50 each on Amazon. I realize a business needs to mark prices up some, but this was highway robbery. Before he started weekly service, he texted me that he charges "about $200 per month." The moment he started, he said his rate was $250! He ended up only working for me for about 5 weeks -- I just couldn't handle his gouging. The final straw for me was when he tried to charge me a 2nd time for a filter clean out/tear down. When he was called out on it, he took it off the invoice. During the 5 weeks, he filled cracks in the cement around the pool. He charged me a pretty penny, but he never finished the job. He gave me two excuses: 1) He didn't see all of the cracks the first time (even though we paid him $800 for a pool inspection before we bought the house), and 2) he ran out of material. I have asked him 3 times to come back and complete the job, but just like what happened to the other people posting here on Yelp, he just disappeared. What makes him so dangerous is that he is a "cool guy" and he is super knowledgeable -- I'll give him that. But unfortunately he looks at your pool as if it were an ATM machine, and he has no scruples. Steer clear of this guy!

San Juan Pools of Monterey - 8 x 16 fiber Pools

San Juan Pools of Monterey

(18 reviews)

$$$$

I have been dealing with San Juan Pools of Monterey for several years. My pool was dated,…read morein-ground build in the 1950's. The work over these years included having the pool totally resurfaced, new waterline tiles, new plumbing and a new cartridge filter, variable speed pump, chlorine generator, heater, LED lights, deck jets and deck coping, new central drain, skimmer and I also had them install a 10' diameter in ground SPA. You can say I transformed my old pool into a modern day beautiful oasis on my property. All the work was done over the years in various stages and I will say that dealing with this long time family run business has been flawless and without any complaint. From the Father, Pierre, to his son Domenico and their professional crew, I tell you they are the very best to deal with. They are friendly, very capable, very responsive anytime I call or need them and very considerate of my yard landscaping as if it were their own. Their prices for any sales or service are fair and reasonable. I real value, in my opinion as compared to the other original estimates I received when I initially planned this project. We've developed a good relationship where if I need anything, I don't even ask for an estimate, because they are consistent, honest and really value their customers and the relationship with them. Thank you very much for all the days of pleasure and enjoyment my family, friends and I get from your beautiful contribution to my home. Fred J, Monterey, CA

Domenico did an excellent work resurfacing my SPA with fiberglass. They started and finished as per…read moreschedule

Big Kahuna Pools - poolservice - Updated October 2026

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