Fired them last year for damaging my lawn, accessing acreas that I specifically blocked & fenced off, leaving a huge mess of lawn clippings, & poor communication. This year, my mom fired them for not following her request that she would call to resume lawn service. They ended up mowing, fertilizing her yard (without her request & consent) & left a huge mess. They billed her credit card for $300 rather than the usual $55 weekly mow service. She got a refund, but she fired them. The poor communication, lack of professionalism, & aggressive service tactics was over the top. read more
Communication needs improvement with this company as its poor. We were talked into weekly lawn service and before the end of fall I requested several times for service every other week which they agreed to but still came weekly to cut and charge us. If I wasn't on top of their service of the lawn, they would have overcharged us. I brought this up to their attention and they turned it around like I was the bad customer for having to correct them. Moments later, I believe Kyle asked for payment which we paid same day and then days later they ended our service to our property without any communication. This was frustrating as we had to find a company quickly to complete a last couple of mows of the season. read more
Fast, efficient, and excellent value. They did my entire reasonably-sized yard in just an hour or so, with deep dethatching, mowing, raking, blowing, and even cleaning up after the dog after a long winter. They have excellent payment terms, and quick communicators, and very, very professional. All around great job. read more
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