I could overlook the cluttered and disorganized feel if it weren't for the horrendous customer service.
I wanted to try on a pair of pants and found the only fitting room locked. The only staff member on the floor was the cashier, who had a line four deep. I wound up waiting another ten minutes and was eventually let in by the manager, whose attitude suggested he had better things to be doing. I decided to purchase the pants. The price I was charged seemed high, but perhaps I misremembered the markdown. I walked over to the rack and found every like pair of pants marked $11 less than what I was charged. The cashier insisted mine were a different style, despite the fact that they were an exact copy, save for the size. I brought two other pairs, exactly the same as mine, and showed her they were marked down as well. The trouble was that the markdown was attached to the hanger, which I left in the fitting room. She offered to meet me halfway, as if it were a weekend bazaar. I insisted now that I be charged the marked price and nothing more. After waiting for the very busy manager to approve me getting the marked price, I was finally rung up correctly. But the clerk did so with a smirk on her face that communicated what an ass she thought me to be for not just accepting the overcharge and moving on. And as an aside, by the time I stood at the counter for awhile, I counted seven employees on duty, but seemingly none available on the floor to help customers and never more than one running a register, even with lines four and five deep.
Shop here if you have no other choice, but expect to be treated like an intruder and pay close attention to what you are charged. read more
