Don't really trust the geek squad they help only if your lucky but everything I. That store is…read moresuper helpful

Good location. Right on the heart of bridgewater . Very close to bridgewater commons mall. Lots and…read morelots of parking outside . Very courteous service . We enquired for a TV and the guy helped measure the car size to see if the TV fits in perfect . Customer service is ok. Easy to pick up .. order online and pick up at store .. pick up takes time sometime . Either the associate is not there or a bit slow . Lots of offers in this store . I love bestbuy .. returning is a bit issue , and sometimes they charge restocking fee . 4 stars ...

Outstanding quality of work,,,, Great costumer service, and greeting,, helpful and knowledgeable…read more outstanding service, Thank you Germain Coran Hewlett Packard computer tech Bridegwater NJ

Terrible place to get your phone fixed. Went in with a cracked screen and left with a phone that…read morenever worked properly. Phone would just shut off for no reason and take up to 10 minutes to turn back on. They use the cheapest quality possible. Asked for a refund and they declined. Go somewhere else.

I'm always happy with the customer service I receive at Verizon. Today was no exception. The rep…read morewho initially helped us (I'm sorry I didn't get his name) was knowledgeable and tried to help but eventually we needed a manager. TJ then came over to help and our issue was resolved with one phone call. He was professional and kind. I appreciate the time and effort it took to help us today.

My experience here has been nothing short of amazing! I had a terrible experience at a third-party…read moreVerizon store in Somerset, NJ on Elizabeth Avenue. To never return at that location is an understatement. Unfortunately, they were dishonest about a particular iPhone I had purchased. When I went into Bridgewater commons Verizon (corporate) store, my experience shifted in a more positive direction. Manager TJ assisted me with my horrific experience from the other third-party store. TJ made few phone calls, and fixed my problems. He is a God sent individual. Treated me like a person. He greets everyone, and he listens very carefully. Highly recommend going to this Verizon store. Right inside Bridgewater commons mall!

John was a life saver! I had just moved to the area and was not able to get internet installed due…read moreto COVID-19. So I had purchased a hotspot modem to use during the interim. When I called AT&T customer service to activate the modem they disconnected my cell phone service!!!! Suddenly I had no phone, no internet and did not know the area!!!! Fortunately I found the AT&T store and John got my phone and modem all working again the next day!!!! Thank you!!!

I had just the best experience in this store. Customer service was above and beyond. Extremely…read moreimpressed !!

Customer service: 10 tech knows what he is doing. Counter girl knows her numbers. Very efficient in…read morebreaking down service. Approachable people willing to help solve technical problems with lab top. My computer runs well now. Area: Not there fault but it's a little seedy. The store is safe with a cool buzzer that lets you in & locks so it's like NY. That's a good thing. Give them a 9. But not their fault. Business: 10 great hours! Only have Sunday off. Surprisingly they were open! Bye the way I forgot to mention that they I'll call you & keep you in the loop. Thanks guys! Great job

Awesome service from this place! I needed a new screen protector and phone case, and they ordered…read moreit for me with the cheapest prices in New Brunswick. It was amazing how I could get a glass privacy phone protector for cheaper than the next best, also local phone repair and accessory shop in New Brunswick. Jaslie was AWESOME in helping me out!

I was having an issue with my 5 y/o ipad pro that I was not able to solve. I showed up at the…read moreBridgewater store unannounced where Reggie welcomed me, listened to my concern, assessed my issue and helped me immediately, I was in and out in 10 minutes which I really appreciated. He also gave me feedback on how to avoid that problem in the future. So appreciated the immediate service and prompt troubleshooting. Thank you Reggie and the Bridgewater NJ Apple Store!

Terrible Customer Service. Apple Lost a Sale to Best Buy!…read more Visited this Apple Store with my 4-year-old and my niece, intending to purchase an iPad. There was only one employee assisting customers in the iPad section. He was answering a few of our questions while also helping another customer. Suddenly, that customer and her mother started making remarks and giving us uncomfortable looks. When I asked if there was a problem, the woman rudely announced that there was a line and continued making loud comments. Rather than professionally managing the situation, the Apple employee simply asked me to wait. I approached other employees for assistance, only to be told that there was just ONE person available for the entire iPad section! Another employee eventually tried to help but couldn't answer our questions without repeatedly consulting the original specialist. This led to even more unpleasant reactions from the customer and her mother, who went so far as to call me "obnoxious." Extremely poor customer service, inadequate staffing, and a complete lack of professionalism in handling an uncomfortable situation. We were genuinely interested in making a purchase and also wanted to explore whether a Microsoft Surface Pro might better support my niece's art and design software needs. We eventually walked out and went straight to Best Buy, where the experience was a complete contrast! The employees in both the Microsoft and Apple sections were welcoming, patient, and far more knowledgeable about the products than the staff at the Apple Store. We purchased the iPad and Apple Pencil Pro at Best Buy. Pictures of our purchase attached. Apple : customers shouldn't have to feel unwelcome or intimidated simply for asking product questions. Your employees should know how to manage these situations professionally rather than leaving customers to deal with hostility. Best Buy earned the sale you lost, and deservedly so!

Awesome service! Richard fixed my phone perfectly and quickly! They also give a Rutgers discount.read more

Fixed my phone in literally 30 minutes. Has a student discount and great service. Saved my life…read morewhen Kite and Key takes forever!!