They were very responsive & accommodating. We were only in town for the weekend to pick up my dad &…read moretake him to California for the holidays. They were able to arrange to come the very next day, on a SATURDAY!!! Their cleaning ladies, Sarah & Isabel, were fantastic. They worked very hard for the entire 3 hours and cleaned my 80 year old father's place. It was very neglected, to say the least it looked like the place had a total makeover. Thank you so much.

They didn't do a very good job at cleaning, and they missed several spots around the house. We got…read morethe deep cleaning service but it wasn't a very deep clean and house is not normally very dirty anyhow. It was just an annual deep clean... The reason I gave 2 stars is the owner refunded me some of the fees paid and the customer service was okay. I'd go with someone else next time.

Great communication! A deep cleaning was requested for move out / move in readiness and they got…read morethe job done! Went above and beyond expectations. Great price for the service provided. The before and after pics look amazing also!

Just had a move out clean with carpet cleaning. Good value and solid experience overall.read more

Service was upgraded by owner to a higher tier cleaning after cleaning crew arriving onsite. Price…read morealmost doubled from original invoice but still finding the house filthy after a video walkthrough inspection of work. I recorded myself cleaning areas with clean paper towel that were part of the service. Beware to not optimize service options in their online system, which is accessible to those who makes an account on the website to book services. The owner will blame you for customizing services for your needs which she calls "improperly booking services online", despite expensive itemized options are available for the lower cleaning service. Owner will address everything but their finished product.

We scheduled their "floor to ceiling" and 3 ladies showed up to clean our 1800 square foot house…read more The ladies were super friendly and did a nice job. Here is why I can't say the house was cleaned to my expectations: Each cleaner worked in her own area but as far as I could tell no one did a run-through at the end to make sure nothing was forgotten. Most of the cabinet faces were washed but not all. The front of the kitchen peninsula was neglected and that is a biggie as it faces the living areas. The window seals and ledges were still dusty. I went around and cleaned what they missed and wasn't even too sad about that. At this point I would've gladly given them 4 stars and maybe even 5. The part that was dumbfounding to us was they didn't clean the freezer section of the fridge. It's a combo fridge andin my other houses I've never had a deep cleaner *not* wipe down the freezer part. When I realized the freezer had been forgotten, I called to let them know and the response came back as texts. She told me we asked for the fridge to be cleaned but didn't mention the freezer. I could pick up the slack on the other things that got overlooked but due to a medical challenge I cannot clean a freezer. At the end she offered (again, via text) to send someone back (for an undisclosed price) but it's been 4 days and I've still heard nothing back. More than anything I'm disappointed because we paid a considerable amount of money and it seems no one from White Lilac cared enough to tie up loose ends. Again, I feel like the ladies did a fine job; the problem is with the way the service is run. Someone should walk through the property at the end to ensure no one forgot anything. And maybe next time someone asks to have their fridge cleaned, you can get the customer to specify about the freezer so you don't run into this problem again. By the way, just to make sure we weren't up in the night, I happened to be in a meeting the next day and all 14 ppl agreed that in their minds, cleaning a fridge that's a combo means cleaning the freezer too. I would recommend this service but with the caveats that the customer needs to be very specific about what they want cleaned and someone needs to be there to make sure everything was cleaned.

Anchorage Forget Me Not Cleaning did a great job on our home. We have a 4 bedroom, 2.5 bath,…read more2-story home with a very hairy German Shepherd Dog. Signi and her team thoroughly cleaned every part of our home - places we frankly never think to clean. We have been using another highly rated cleaning service for the past year who did a solid job, but Forget Me Not Cleaning did a significantly more thorough job - to the point I honestly don't think a stranger would even know we have a dog. Our dog was less pleased and immediately started shedding her fur everywhere to make the house smell like dog again - which is why we asked Forget Me Not Cleaning to become our regular cleaner. Whether you need a home-showing, move-out, mother-in-law-visit, or spring-cleaning I highly recommend Signi's team at Anchorage Forget Me Not Cleaning.

Great service and reliability. Singee is a good communicator and her team does an excellent job…read moreevery time. I have a corgi (small dog) and they find all the stray dog hair! My place always feels more welcoming after they have done their cleaning magic! Well worth the service. Two thumbs up.

The service was excellent, and the place was spotless after they were done. They were thorough and…read moreI'd hire them again!

Fast, efficient, and professional! We just moved up to the Anchorage area from Eugene in a 26ft…read moreuhaul. This thing was packed to the gills with heavy, crazy shaped, items and an extremely heavy recliner couch sectional. It was all done in less than an hour and a half. There was hardly any directing. At the beginning we told them when you see such and such that goes in the garage, all the boxes are labeled, and there's one item of furniture that goes in a specific room. We had to say no more. There was no repeated "where does this go?" Or "what about this one?" questions. All of our things were handled with care and they even removed thier shoes on our uncovered carpet areas (it was raining outside). If you're moving or need maintenance things done, call them. You won't be disappointed. They are personable and professional, but most of all extremely efficient and pay attention to detail. Most definitely doing business with them again.

When we first used chore buddies to unload our 28' uhaul when we moved to AK they were great…read more Showed up on time, friendly and professional. Leaving Alaska wasn't nearly the same experience. The booking process online was useless, the phone coordinator who I believe was the guy in charge the day of the move didn't lead me to believe that my day was properly booked and when they showed up the actual muscle in the move was late. The guys who did the bulk of the moving were good. They handled our stuff with care for the most part or so it seemed. And they took care to not damage the rental house we were moving out of. I tried booking them for three hours to ensure things were done right and that I wouldn't be needed to do anything but oversee what they were doing. We didn't have many big things to move. But one of the things we did have was a king size storage bed that upon unloading the truck was absolutely wrecked. Multiple chunks missing from the drawers. They stacked the frame of the bed exposing the rails the drawers go in and stacked boxes it. We haven't opened up many boxes yet but needless to say I'm pretty worried at what I'm going to find. The guys who unloaded the truck made the comment that they will never see me again so why would they care. And that's exactly how it feels. I paid them for the job they did, as crappy as it was and they will never have to see me again so who cares. Needless to say I would advise NEVER using this company for moving services until someone takes the reigns of the business who actually cares about the job on the departure and arrival side and the happiness of the customer.

I have been working with Joel for 10 years and love his service, professionalism and thoroughness…read more Froening services are excellent!

I'd hired this company before. It cost three times as much as it did for the same service Outside,…read morebut a man and his son did a good job. They cleaned all of my windows inside and out, cleaned the screens, and cleaned the window sills inside and out. No screens were damaged. I asked them to come back to do my gutters. They said they would, but I never heard from them again. Still, when a Groupon came up, I thought it was a safe bet for a quality job. It wasn't. When the crew called to ask if they could move their appointment up by two-plus hours, it was unprofessional for their number to reflect a stranger's name instead of the company's. They called a second time because they were running behind schedule after-all. No problem for me as I planned the afternoon around their job. However, they had the wrong time on their schedule despite the company sending me an appointment verification. Not a big deal, but I noticed the unprofessional discrepancy. Two young men arrived. The older one in charge was friendly, but as he handed me a blank form to fill out, he informed me I did not have 15 or so windows but 33. There was nothing in the Groupon ad to indicate that a single pane was a window by itself, no matter how large or small. The cost to fulfill the Groupon as described was going to cost almost $60.00 more than the $70.00 I'd already paid, almost doubling the price. They said something about 15 outdoor windows and offered to do just the outside windows and all the screens for the Groupon and leave it at that. I accepted the offer. Because I was confused and felt pressured to make a snap decision, it didn't occur to me until afterward that they said there were fewer outdoor windows than they'd said windows in total. If there were 33 windows to do both inside and out, then there are 33 windows of which to do only the outsides! Like I said, though, I was surprised and felt pressured to make a decision so I wasn't keeping up. The Groupon was for up to 25 windows inside and out and 180 minutes, so they believe 25 windows can take as long as 180 minutes. They were gone in 45 minutes or less. Upon inspection, I discovered a haphazard job. They didn't do my glass front door, my other glass screen doors and left filthy screens on them, and they didn't touch the block glass windows. In fact, there were quite a number of windows they didn't bother to clean. None of the screens on any windows were thoroughly cleaned. If there is dirt all along the bottoms of the screens, they weren't removed and really cleaned because water alone would have washed away dirt I can wipe off with my finger! All the screens were still dirty from a little to a lot and none that I checked as soon as they left even felt damp. It was obvious some them hadn't been touched along with the windows behind them. One high window was left with an icky film over it so now looking out the window is thickly hazy when it wasn't before they "cleaned" it! I will have to climb up there to wash it off when I shouldn't be on tall ladders. One screen requiring a ladder to reach it isn't back in place all the way so one strong wind will take it out. I have to climb up there to push it in, yet the reason I hired window washers at all is because climbing tall ladders is not safe for me anymore. All of the outside window sills are still filthy. If screens were removed, then those outside sills should have been cleaned as the glass was cleaned. Instead, the dirt is still there with added muddy streaks on the white vinyl from their squeegee splashes. I was understanding and cooperative about the scheduling confusion and the surprise "details" regarding how they assessed the number of windows. Despite already moving all of my furniture out of their way, preparing for easy access to all inside windows, I compromised and accepted their offer. In return I received shoddy service. Perhaps the Groupon deal was not good for them, but as a customer who accepted their Groupon offer, I deserved high-quality service. If they wanted me as a return, full-priced customer, they should have made that effort regardless of the cost to them. That's just good business. Further, I told them I'd been a full-price customer before so it was a no-brainer to do a quality job as there was a good chance I would be again. Yet they still did a rushed, shoddy job. I won't hire this company again.

She did an incredible job. I thought she wasn't going to take the job at First. My house was a…read morewreck after my wife passed away and I really needed the help. I'm very thankful for meeting such a kind and understanding person. I would reccomend this company to anyone.​