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    Big Dawg Diesel & Surplus

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    Glenn & Jerry's Auto Salvage

    Glenn & Jerry's Auto Salvage

    (2 reviews)

    Eastside

    Needed a Power Steering Assist Motor Assembly for a 2006 G6. Called around to several salvage…read moreyards, and Glenn & Jerry's happened to have one, or so they claimed. Went to pick it up and waited for almost 2 hours in the waiting area while ole boy was in field "pulling it" from a vehicle. Finally I lost my patience and asked for my money back as I got tired of waiting. The guy behind the counter gave me my money back without any grief or incident. Won't ever go back there again.

    Stay far away from the savage yard! There are 5 other savage yards on the same road.They are very…read morevery dishonest. They quoted me a part over the phone and checked to see if they had it. After driving over an hour to get there they sold me the part for 50 dollars and gave me a receipt in hand. The owner or guy in charge(little short weird looking guy bad hair cut and hair slick back) said they could not give it to me (after I had paid and had receipt in hand could. I could have called the cops) unless I paid an additional 50 dollars for the window I didn't need. I was forced to agree because all other yards were closing. I waited over an hour and then they broke the piece on the window I needed(karma). The owner tried to get me to buy the part from another car that wasn't compatible. The one they cracked the owner refused to give me a responsible discount. I wasn't even sure I could glue it back and it would even stay put. Stay away for GLEN AND JERRY as owner (guy in charge) is very this dishonest.

    AutoZone Auto Parts

    AutoZone Auto Parts

    (19 reviews)

    Personally will not come back to this branch after the rushed customer service I've gotten from…read moretheir manager, Colten. We came during noon and there was no line. This was my first time coming to this branch as I usually go to the location near my home. But today I was visiting family, and we decided to go to this AutoZone on the way to gather several things and possibly ask questions. We got assistance from Colten; right away I can tell he's busy as he was interrupted multiple times and we were left standing at the kiosk. I didn't mind this, but what got on my nerves is how he rushed the process of finding our items. After finding 3 of our items he immediately checked everything out and added me to the rewards program. No asking if we have any questions, offering to print information, if we are looking for anything else, if we want to enlarge the photos of the items found etc. After adding me to the rewards program he told me the total. I said to him, "Can we check for the other items we need before I pay?" He cancelled the transaction and asked us what else we need. By then my mood was soured because it really felt like he did not want us to be there, despite no line and no reason to rush us out. We were looking for information regarding the radiator overflow box and he nearly added it onto my cart without asking if it was even something we wanted to buy today. No asking if we have questions, see alternative options etc. We had to ask if he could print us the information and enlarge the photo. The entire time he never once smiled. Never greeted us and spoke to us in a rushed tone and deadpan expression. As I wanted to get out of there, I paid what Colten found for us and left without asking for more details. Honestly for a manager with poor customer service like that I'm not sure why he bothered to assist us if he was that busy. I would rather wait to get assisted properly with time and care by his staff than to deal with him again.

    The heat took out my battery and after a jump, I made it over to AutoZone. The first fella who…read moretried to help me was obviously VERY new and had to ask questions, so Romeo took over and got me straightened out. I drive a turbo and apparently that means a battery with a little more umph, and of course, price tag. He let me know my options and switched them out quickly. My sensors were wigging out after we started her back up and he told me where to go to get it reset, at no cost, if it didn't clear on its own. Luckily it cleared up before I got to the next stoplight.

    Big Dawg Diesel & Surplus - autopartssupplies - Updated October 2026

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