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    Big Daddy Customs

    1.0 (4 reviews)
    Closed 9:00 am - 10:00 pm

    By appointment only

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    Michaels

    Michaels

    3.0
    (4 reviews)
    2.4 mi

    Love this place. We are so happy that Michael's came to culpeper. I had several paintings that…read moreneeded to get framed last week and the frame manager was so helpful. She took the time to help choose the best mat and frame for all my paintings. She was so sweet and kind.

    Never in my life have I experienced such poor management. There is one manager who is genuinely…read morekind, professional, and treats both employees and customers with respect, but unfortunately that seems to be the exception rather than the rule. The overall management team treats employees poorly and expects them to constantly go above and beyond for a craft store without providing the support or appreciation they deserve. Staff are routinely overworked, pushed to their limits, and made to feel like their well-being doesn't matter. What's even more concerning is that this attitude extends to customers as well. Management often comes across as rude, dismissive, and unwilling to help. They frequently act too busy to assist customers, creating a frustrating and unwelcoming shopping experience. The turnover alone should be a warning sign. You would think that when both new hires and seasoned employees continue to quit, leadership would recognize that the problem may not be the staff--it may be the management. Yet nothing seems to change, and the cycle continues. Employee morale appears to be an afterthought, and customer service clearly suffers as a result. This store would greatly benefit from a serious review of its leadership practices and how both employees and customers are treated. People deserve to be treated with respect, whether they're working there or shopping there.

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    Big Daddy Customs - artsandcrafts - Updated June 2026

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