1. Big City Pizza

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Richmond, KY

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Big City Pizza

3.9 (35 reviews)
Closed • 11:00 am - 11:00 pm

Order Big City Pizza Takeout or Delivery

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Recommended Reviews - Big City Pizza

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Bronx Pizza Calzone
Jalina C.

Food was 10/10 Service was 10/10 Ambiance was 10/10 for a chill city vibe I will definitely be going back when I have pizza cravings.

This is the best of all three pizzas.
 The top looks ok.
Lloyd M.

I visited the BCP in Nicholasville and it was one of the best food and service. Here in Richmond it was worse than 2 week old frozen chucky cheese pizza. No cheese, burnt crust. The crust had to much flour in it, which made the crust tough as leather shoes. The small amount of item that were not burnt did have a good taste. No sauce that could be seen. A waste of $60.00. If anyone contacts me I will update this review but don't hold your breath. If they don't care about the pizza why would they care about the customer.

a pizza in a box
Ashley B.

Literally my favorite pizza place I've ever tried. The crust is so light and airy, cheese was delicious, and the bourbon glaze is a must.

Big City Pizza Cheese Steak Sandwich.
Bob O.

I started this out looking for fried shrimp. But the local shrimp shop had a line of cars wrapped around the building, so I went to the Madison County Foodies group and asked for suggestions. Lo and behold someone said, try Big City's cheesesteak sandwich. Got Great curbside service, the waiter assured me that it was the best sandwich they made. So I said, signed me up. With In a very reasonable period of time here came my waiter, curbside with my sandwich. With great anticipation I unwrapped it. It looks beautiful, I even took a picture. My first bite; a good taste but the beef was very dry. Darn I was a little disappointed. Maybe it was just a stormy night at the Big City Pizza place; things like that happen. I will definitely give it another shot at another time.

Cheese bread

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Reviews are generally positive. Many highlight the quality pizza with fresh dough and generous toppings. Staff are friendly, and takeout service is reliable.

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5 months ago

The pizza was awesome and I love that they have different options that you cannot find at any other pizza place in the area

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2 years ago

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1 year ago

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1 year ago

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8 months ago

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3 years ago

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2 years ago

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1 year ago

Dough was fresh and makes all the difference in the taste. Toppings were generous. Delivery was exactly at the time requested. So good!

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Cute little hole in wall. Good pizza, good vibe. Service was great!! Very friendly staff

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5 years ago

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2 years ago

Best pizza around, love their stuffed pizza and lots of others. Just wish they delivered to my house.

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6 years ago

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4 years ago

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6 years ago

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3 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

Food is really good. A little pricey for pizza but good none the less Cannoli is good too.

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4 years ago

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3 years ago

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3 years ago

Nasty tasteless... Poor quality ingredients. Thick undercooked dough/crust. Tried it twice both times extremely underwhelmed.

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6 years ago

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5 years ago

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6 years ago

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6 years ago

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Ask the Community - Big City Pizza

Review Highlights - Big City Pizza

“They also have some super tasty pasta options and you can grab a cannoli for a sweet ending.”

Mentioned in 2 reviews

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Penn Station East Coast Subs - Grilled Italian

Penn Station East Coast Subs

3.7(20 reviews)
1.9 mi
•$

10/21/25 I stopped…read moreby Penn Station for lunch and ordered the grilled Italian and a small fries. The food was great and the service was just as good. The restaurant has plenty of seating and very casual. I really love that you can actually see them making the fries fresh right in front of you, seems it is nothing frozen here, which is always a big plus. The sandwich was hot, flavorful, and perfectly toasted. Everything tasted super fresh and satisfying. Definitely a solid spot for a quick and delicious lunch!

Absolutely horrible customer service. I contacted this restaurant 48 hours in advance to arrange a…read moredelivery order for our university volleyball team. Nicholas assured me that everything would be taken care of and that they could accommodate our team. However, when I sent my email with the order details 28 hours before the scheduled delivery, the general manager, Allie, informed me that there was absolutely nothing they could do. She stated that they needed the email by 10 a.m. and that they could accommodate orders made at least 24 hours in advance. My email was sent at 1 p.m. for a delivery scheduled at 5 p.m. the following day, giving them 28 hours' notice. What frustrated me most was not only the conflicting information provided by the staff but also the complete lack of willingness to find a solution. Nicholas had already assured me that our order could be accommodated, yet Allie offered no alternatives or assistance. As a result, I was left scrambling to find another restaurant to feed our 20-person university volleyball travel party. I understand that businesses have policies and procedures, but those policies should be communicated clearly and consistently by all employees. If there are specific deadlines for catering orders, customers should be informed of them upfront rather than being assured that an order can be accommodated and then turned away. The lack of professionalism, communication, and willingness to help was extremely disappointing. I rarely feel the need to leave a negative review, but this experience was frustrating enough that I felt it was necessary. I strongly encourage management to ensure that all employees understand the catering policies before making commitments to customers. I would not recommend this restaurant for catering, especially for teams or larger groups that need reliable service!!

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Penn Station East Coast Subs - Outside view

Outside view

Penn Station East Coast Subs - Grilled Italian sub

Grilled Italian sub

Penn Station East Coast Subs - Hot grilled subs, Fresh cut fries, Hand squeezed lemonade

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Hot grilled subs, Fresh cut fries, Hand squeezed lemonade

Big City Pizza - pizza - Updated October 2026

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