It's our first time here. I young lady that had us register first is kind of rude. I think being more considerate of time and helpful would go a long way. My sons race was with 12 people total. it was paused due to a tired pop. That took about 6-5 minutes away from their race time to replace the car. Unfortunately they did 1 more lap and they finished they didn't get to make up the time. that part is terrible let the people make up for time loss it was end of day read more

Big Bear Speedway - ready to rally - Recreation Centers Near Me - Big Bear Lake, California

What Did We Do: -Single Go Kart $15 -Double Go Kart $20 First time here! You have to watch a safety video before registering and signing waivers. After creating your profile, you can pay. Single rider go-karts are $15, and double riders are $20. Races are 7 minutes long. You don't need your real name; I even raced against "Ricky Bobby"! Up to 10 people can race at once. There's a credit card fee, but you save $1.50 or more with cash. It was so much fun, and I can't wait to go again! read more

Big Bear Speedway - Big Bear Speedway Bear - Recreation Centers Near Me - Big Bear Lake, California

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Over priced and extremely rude staff. Nothing is clear about the process. No one knows what they're doing and the manager in charge was easy to "I'll just give you your money back" like why? How about improve your process and you won't have so many angry customers. Don't come here! read more

Very poorly organized and completely overpriced -- I do NOT recommend this place at all. Nothing was managed properly, everything felt chaotic, and for the amount they charge, the experience is absolutely not worth it. Save your money and go somewhere else. read more

Only 4 stars cause my grandson who's 10 couldn't drive the go-carts even though he has driven cars at K1 go carting in San Diego. But he was happy with the tube slide and rope obstacle. The young ladies working could have been a little more helpful. Food was okay for kids. Always enjoy coming up to the clean air mountains and do the outside activities. read more

Big Bear Speedway - Tubing slide...goes fast when greased!!! - Recreation Centers Near Me - Big Bear Lake, California

The gokarting activity was great. However some of the employees were a little grumpy. The stewards who are supposed to be flagging and refereeing racers to allow others to pass when they are slowing others down did not do their job like other karting places. One of my friends spun out on a turn after another racer blocked him out and the employee walked over shaking his head, what did you expect! The front desk person that shows you the video really is only there to hit play on the video. We had 4 races back to back so the only time we saw was the last race. She told me I'd get my results in my email, I did not :( The employee who gave us helmets was nice though! read more

It was a decent place to try something new with my wife. She didn't enjoy it as much because of other riders were reckless and weren't taken off the track. The go carts were pretty fast. I enjoyed by time but it could've been better regulated by staff. read more

We are a family of 4 and spent a couple hours here today. We did all the activities, go kart racing, tubing and the ropes course. The tubing was SO fun and fast, highly recommend trying that!! We did the double go karts because we had our kids, they had fun with us on that. And then they have a big 3-story ropes course, it's so high! It also has a zip line which is freaky but fun. The staff was kind and helpful the whole time. Definitely recommend coming here for a day of fun. read more

Big Bear Speedway - My almost 8 year old after the ropes course. She did the zip line portion too! - Recreation Centers Near Me - Big Bear Lake, California

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Place had great karts, fast and fun to drive around. We got one of the package deals and it was worth every cent. Marshall's were attentive to wrecks, and were great and friendly. Would recommend! read more

Pricey, but if you're there for the kids and don't go out here often, it's worth it. Had a blast, staff was friendly, and helped us out how to go about the park since it was our first time read more

I had a good experience with creating an account, getting my helmet, getting in the seat, but everything went downhill when we were cleared to begin driving. It is really disappointing with that many employees on deck that they cannot hold customers accountable when they are endangering others. My experience tonight was just that. I had a party of six adults and one toddler. We joined another group. Of that group, there was a young man who drove recklessly by constantly hitting into me and my family members. He went full speed on his turns, swiped all of us multiple times, and when confronted, his parents shared that he actually races in real life. Great, good for you, but this is not an actual racing ground. Sadly, the employees did not intervene and did not hold the culprit accountable either. Nothing was done. They did not speak to the perpetrator; they did not take this matter seriously; they did not admit their faults. I would not recommend this place to anyone, save your money, save your time, this is not a good place to come to make memories. Avoid going here for your safety. read more

We decided to visit this place on November 9, 2024. The website states that it is open until 5 pm, and we arrived at 3:40 pm. However, it turned out that the last entry is at 3:30 pm, which was not indicated on the website or inside the facility. The ticket booth was open and offered to sell us tickets, but the staff member at the activation desk unprofessionally refused us entry, explaining that we were late. The staff was also rude, which does not help create a good impression of the company. read more

This place is great! It is fun to have a place like this to take the kids and enjoy in Big Bear. The karts are fast and the course, being outside, is open and challenging for the kids. The staff was so helpful. Particularly David (tall with tattoos), he was patient with us and made sure all our questions were answered. He even took the time to offer some suggestions for places to eat while we were in town. We look forward to exploring the other activities they offer on our next visit. read more

This place is the absolute best! My 9 yr. old son had an amazing time. Staff was extremely attentive and caring. Ariana (I hope I got that right...) was extremely, over the top, amazing, awesome. She helped make my son feel safe AND brave at the same time. You seldom see such a tremendous level of kindness and patience anymore. Thank you for a fun time! We will be back soon! read more

Big Bear Speedway - Recreation Centers Near Me - Big Bear Lake, California

This place is ridiculous with their rules and purchases. We had 2 kids for the tubes, both had issues carrying the tubes from the runway to the Moving walkway. One girl helped our 4 year old, but left the 6 year old on his own until the end. They wouldn't let the father up without a ticket just to help them carry the tubs. Must have closed toed shoes as well. For the go-carts, you must purchase a head sock, and then have socks if you use their shoes. Plus watch a movie before go carting. Takes all the fun out read more

NOT FOR CHILDREN UNDER 14. Our 11 year old rode in a 2 person car when her dad. There was a large group of teens (you must be over 14 to have a single car) in single cars which went faster than the only double car on the track. I asked the operator, after the "race" finished, if the double rider cars go slower than the single seater and they confidently stated yes. The double car was hit SEVERAL TIMES at such a high rate of speed and there was nothing they could do to get away from it nor did the operator "raise one of the 6 flags identified in the pre video and also posted on signs around the race". Having a car go slower is unsafe for the people in the slower car. We would not have agreed to do this attraction had we known any of this. It was completely not enjoyable and we will not recommend this to anyone in a 2 person car. The teens looked like they were having a great time and that was awesome but I wanted to climb over the fence and stop them from hitting my husband and daughter more than once. read more

Big Bear Speedway - Recreation Centers Near Me - Big Bear Lake, California

Big Bear Speedway was a good time! The family and I took a trip to big bear in the beginning stages of COVID (May) and Big Bear Speedway was open! They were taking all COVID precautions and Sanitizing equipment and cars. The cars go up to 30 mph, single seats and double seats for kiddos. The courses are pretty simple but you get plenty of time. They also have a high ropes course that looked pretty fun. It is outdoors so it is open! It's fun if you plan on a little vacation. read more

Big Bear Speedway - Recreation Centers Near Me - Big Bear Lake, California

Unorganized. Staff that doesnt know what they're doing. Window said an hour wait. Turned into more than 2 hrs. Place is ran by teens. Only 1 star review for the nice carts. Unless you're willing to wait long times in a snack bar that doesnt have chairs, then you're good. read more

Staff had us watch the safety video upon arriving to ensure everyone would follow the rules, especially no contact whatsoever. Upon driving the first lap, I was immediately hit in the back. Driver made no attempt to brake on the turn and just slammed the rear of my kart. Staff never made an attempt to call the other driver out and I saw him slam into other karts as well. When confronted later, kids' parents try to say he races as well. Clearly if he's racing amateurly/professionally , he should stop racing because the point of racing isn't to crash into people on purpose. Kid's behavior is evident of poor parenting but on top of that, staff should be aware of reckless driving like stated in their safety video and rules. We went as a family with two randoms and those two randoms were the kid and dad. We had elderly and kids in the group as well. If you plan to do this activity, make sure you're comfortable with rule breakers and possible neck/head injuries read more

Our family went on the ropes course and the karts. The ropes course was fun, and the website has prices listed so we knew we were only going for twelve minutes for $12. We should have bought more time for my teens, but twelve minutes was enough for my 80 year old mom. It was her first time on a ropes course, and she liked it. We all went on the karts and that was a lot of fun too. Although most of the staff are young and still learning customer service skills, they were helpful and will hopefully learn and develop their customer service skills for the future. There was a more experienced and seasoned employee who was very helpful sharing information about other activities in the Big Bear area. The restrooms were clean. read more

There was one specific young hispanic lady that was very rude and had a bitter face the whole time. Me and my family came here twice and both the times she was very unprofessional. If you don't like your job why work there!!! read more

Very disappointing experience. Let's just say the employees at this establishment ruined our day. Management is a joke. Not sure who is appointing these kids as leaders but they have very poor judgment. Social distancing and masks are definitely not practiced here. The picture I have attached proves this. Safety is not their top priority so be careful. Also, be ready to wait a long time for your turn. Employees are clueless and don't care about you or your experience while you visit this center. Save your money and go somewhere else. read more

Big Bear Speedway - Employee Eating pizza and working at the same. - Recreation Centers Near Me - Big Bear Lake, California

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Track is alright and the cars are pretty quick. Group before us had a flat tire on their kart and kept spinning out and slamming into the wall. Didn't appear as though the staff was willing to compensate despite the vehicle clearly not operating properly. Staff also appeared a bit disorganized and not ready to handle the wave of people that showed up. If you want to see your times; good luck. You won't receive the email with your results and they refresh the screen of results before you even have the chance to get out of the karts. Decent track, karts are maintained for the most part, but if you're competitive you'll never get to see how you did unless a member of your group isn't on the track. read more

Everything was super fun, especially the ropes coarse but ohhhhhh my goodness, everything takes forever and ever. If there are people ahead of you, you'll wait. You watch a video. You sign wavers. This all takes forever. You'll get tickets and wait in line (both took forever, the go karts and the ropes coarse). It really took over 1.5 hours to get it all going and it didn't seem that busy! read more

Karts are fairly quick, tires felt good, helmet fit, what else could you ask for. Only issue is Im not sure how to see my lap times as I ran 4 races back to back currently waiting for maybe and email with times but have yet to receive one. Would recommend that you bring someone to take a pic of your times . read more

Big Bear Speedway - Waiting for our races - Recreation Centers Near Me - Big Bear Lake, California

The go carts were super fun. A bit surprised at the negative reviews but maybe we got lucky as we didn't have to wait long to get started. They don't actually display the winner and times correctly, which may be unsatisfying if you are competitive. Hidden cost- you have to pay $5 for the disposable cap to wear under the helmet. We went on the jungle gym as well. There is a 15 minute limit but it was still worth trying for 12 bucks. The entire place is staffed by what looks like 15 year olds but that didn't hamper the experience. read more

Owner...fyi...my party of 6 got there at 5pm on Tuesday, after checking your time that said closes at 6pm. 1 older lady said they closed at 5 and shut the door. We saw people on the track. She said they open at 10 the next day. We came back and they were closed. You won't run a successful business by lying to your customers. read more

DO NOT do the ropes course at this facility. NOWHERE does it say there is a time limit on their website, signage at the property, nor do they tell you. You pay $12 per person cash at the office, and then when they buckle you in they say "oh you have 12 minutes". 12 minutes is far insufficient to do even half of the course, especially when you have young ones you are helping through. Quite embarrassing time limit, particularly without any crowds, and employees complaining about their $15 per hour wages to customers.. Tried to lobby the workers for more time or a refund and we only got "I'm just an employee, those are the rules" total BS and lack of regard for customer feedback. No management or ownership on site. Their business model will put them out of business for sure. Save your money and go to the lake. read more

Did both the ropes course and the go karts. The ropes course was fun but all the staff acted like they didn't want to be here and were rude. We chose to do the ropes course first and didn't realize we had a specified race time and missed it since none of the workers told us. We then had to wait an extra 45 minutes to race since there was a large group ahead of us. Not much to do in Big Bear so can't complain too much. read more

This place is cool !! What a neat lil spot to break up the regular ol activities in big bear , stopped by on a Saturday with my 5 yr old son and had a blast ..pretty easy to navigate , first watch a lil video, second sign waiver , third get helmet , forth let er rip its time to rock n roll aka hit the track .. the cool thing is they have two seater carts so if your kid is too young to drive solo but still likes to have fun they can ride with you and believe me my son had a blast ... track is simple but fun and rides are 7 mins long i believe , they also print and email you your lap times and position which was cool .. fairly reasonable pricing and it looks like they are updating the location to make it bigger , oh btw they also have a rope obstacle course thing that looks rad for the bigger kids n adults so most definitely worth checking that out also ... thanks for the good time i will be back to try to beat my first lap time .. read more

I went there today with my family. We walked up to find a bunch of kids running the place. We were told to watch a short video and then register on the computer to go on the go karts. My daughter made an error on the registration for my oldest granddaughter who is a senior in high school. They told my daughter she could Not go back and fix it even though she had her senior card with her. The. Girls attitude was terrible so we left. read more

Hell Carts This may have been the absolute worst service I have ever received. Staff is rude and have no idea what they are doing. They sent a big family up to look at the rope course before they went on it. When the family came back the staff had already given their spot away because they took too long, when a time duration was never communicated. Manager was terribly rude and couldn't care less about their mistake. After waiting an hour in line because staff is sluggish, I was given a broken go cart. For two rounds. Staff blew me off when I tried to tell them the issue. On top of that they almost refuse answering questions or talking. They also lied to me about a soda machine? NO ONE GO HERE! read more

Not bad at all, I don't know why only cash is accepted, but again it could be due to covid. My kids loved it. I wish they had longer then 7 minutes to ride. We would come back. read more

The staff are rude the go karts and rope experience are not worth it. I would never go back

it started to rain and i don't blame the place for that, however the workers kept going back and forth saying we could get refunds and then switching up saying we couldn't. they're disorganized and the workers in general were rude. i don't recommend this place read more

the workers did not let me go go carting cause I had a bandaid this place is very bad and the customer service is terrible

Bumper cars. The intro video warns you will be warned & removed if you are bumping into other people, but that was not the case with us. Our Grandkids and got were bumped repeatedly by a driver having 'lots of fun'. She continued to have fun, and I left with a sore back. Be careful who's driving in your 'Race". Cars & helmets are nice and clean. Go Karts have more get up and go than the ones at Alpine Slide, on west side of Big Bear Lake. The staff is very friendly and professional. Great value for your money, if you're careful. read more

had a great time I'm 57years old I got the best lap time and took first this old man still gots it lap times of 26.336 post your lap time beat the old man lots of fun and a lot of arm pump read more

Saw that there were a couple of kart options in town during our stay. I picked this one as it has a little more serious kart than the Alpine Slide one. It was fun, but I'm spoiled by local facilities (have a couple of K1 locations near home). I wish that the kids had an opportunity to drive rather than just be passengers, but they enjoyed themselves anyway. We also did the ropes course which was a bigger hit with the kids. read more

Deleting my review to show that, it is NOT worth it to be similar to who inspired me to write it in the first place. I am hoping that, I can find peace after all, and I wish the same to who are representing the other side of what really happened. read more