Captain Chris was very knowledgeable about Big Bear. He shared the history of the lake from the…read moreearly 1800's. He answered questions and took pictures.

I've been touring with Captain Chris since 2014 and remain a frequent flyer. As a Big Bear native,…read moreChris is extremely knowledgeable and able to answer any questions you may have. His boat was built specifically for BBL and is able to cruise the nook and crannies of the lake. You have a choice of shade (downstairs) or full sun (my favorite upstairs.) Regardless of choice, the views are outstanding, the education amazing and a great way to spend a day at the lake. Oh, and cocktails, snacks and dogs are welcomed!

Took the Miss Liberty for the 4th and it was a great experience. Check-in was easy, the boat was…read moreeasy to find, and we had a perfect view of the fireworks. They sell snacks and drinks on board (chips, water, energy drinks, beer, champagne and more), which was super convenient. Staff was friendly and on it the whole time. I'd definitely do this again for fireworks. Clean bathrooms on board as well. Guys if you read this, please add a 'Lady Liberty Venmo.'

We drove to big bear for the weekend and just browsing what to do upon checking in our hotel. This…read morewas around 5pm. Wanted to see the lake and came across this activity. Cheaper than others and has a 6pm so we bought tickets and walked half a mile fr our hotel and made it there. Process was smooth in buying tickets online. It wasn't crowded and everyone stayed upstairs to see the view. There are snacks and drinks available to purchase downstairs and affordable. The ride took 90 mins and we saw the sunset. The narration is hard to understand but we soak the nice view in and enjoyed the ride.

Make sure you use the bathroom before you head to the pirate ship. Bathroom is located right before…read moreyou park. There are no bathrooms onboard and it's about 2 hour tour. Then head over towards the water where the blue roof building. Check in at the register, they start boarding shortly after the scheduled time. The tour was pretty chill and had interesting facts. They have snacks, drinks and beer for sell. The staff was friendly and even offered to let you take a photo with the captain while steering the wheel. Definitely family friendly.

I hate leaving not great reviews because we love Big Bear and have always enjoyed Holloway's…read moreMarina, but this experience was pretty disappointing. The "pirate" boat ride was essentially just a regular boat ride with a captain dressed as a pirate. Other than that, there was really nothing pirate-themed about it. No pirate stories, activities, games, or entertainment. The kids did get to take turns steering the boat, which was probably the highlight of the entire experience. The music kept cutting out because of Bluetooth issues, and at one point random ads started playing over the speakers, which definitely took away from the atmosphere. At the end, the kids got to pick a toy from a treasure chest, but most of the items looked like inexpensive dollar-store trinkets. Overall, the ride was pretty boring and felt like a missed opportunity. With a little effort, this could be a really fun family attraction, but as it stands, it didn't deliver on the pirate experience that was advertised. We love Holloway's and will absolutely continue supporting the marina, but this is not an activity we would spend money on again or recommend to friends looking for a memorable pirate adventure.

Loved meeting Captain John, Ben, Dave & Romeo! Captain John had the best stories about the eagles…read moreand made sure my experience at Captain John's Fawn Harbor & Marina was memorable. Liked his kayaks and will back to kayak next time I am in Big Bear. The vibe is mellow & happy just like my Californian spirit :) Thank you Captain John for my wonderful time at your Marina!!

Our paperwork listed one boat, but the guy knowingly gave us a completely different vessel. The one…read morehe gave us was a piece of crap. Cracked upholstery with chunks missing, really old life jackets under the seats, missing speedometer (we estimated it's maximum speed to be about 10 mph), motor making clunking noises every once in a while. An uncovered hole in the boat had a bunch of trash inside it. We wanted to fish but the boat had no white flag so we couldn't. We had a "nice" two hours on the lake because we refused to let the problems ruin our day. When we returned the boat we mentioned our issues. He couldn't have cared less. Barely looked up from his phone. If you rent from them, speak up for yourself before they stick you with this vessel! I have some great photos of all of this stuff but can't figure out how to post them here.

The team at Pleasure Point Marina were all kind and welcoming. The young gentleman who helped us…read moreget situated with our boat was great and offered fun banters as well as helpful insight on current best spots for fishing. The boat they set us up with was top of the line. Looking around, we definitely had one of the newer and nicer rentals on the lake. We went with the standard size pontoon for 4 people and had plenty of room for each person to have their own space to cast off at all times. While our luck with fishing was limited, we had a great time out on the water in our comfortable boat.

We rented a pontoon boat and what we got exceeded expectations. The boat was nearly new, 2025, and…read morehad been kept in perfect condition. The staff was quite helpful and answered all of our questions. We absolutely loved our day and would recommend the highly. We will do it again if we are ever in Big Bear again.

Very terrible rental company. I tried calling numerous times and there was no one available to…read moreanswer my call. Then after many hours passed, I had completely lost the desire to even rent a boat I get a text with a link to the pricing and inventory page. Is this a joke? These guys apparently are getting a quick return on their investment, because $9,000 for a days rental for a Mid-Level Mastercraft is absolutely insane! Might as well use that for a deposit on purchasing one yourself.

Went here to rent a boat on the whim, got a fishing boat for 2 hours shortly after for $105 otd!…read more The crew is very nice and helpful! Would definitely come back and utilize their rentals again!

My husband and I took our 6 kids yesterday and had the best time! Staff was super friendly and…read moreencouraging to my nervous 9 year old. Smooth breaks on the zip line. Highly rec! And Kevin, you owe us tacos

We recently planned a family trip to Big Bear and booked a tour with Big Bear Zipline for a very…read morespecial celebration involving multiple family birthdays. Unfortunately, due to a mistake on our end when marking our calendar, we missed our original booking date. We absolutely acknowledged and took full responsibility for the error, and respectfully reached out to Big Bear Zipline to explain the situation and see what options were available to salvage the experience. As shown in the attached screenshots, we approached the situation kindly, respectfully, and understanding that businesses must balance policies with customer service. We shared that we were not asking for a free experience, but simply hoped for some understanding given the circumstances and the significant payment we had already made. Despite our efforts to find a middle ground, the business remained firm, reiterating that although they "have compassion," they would not accommodate further without additional payment. While we respected their right to enforce their policy, the interaction felt very transactional, and sadly did not reflect the spirit of hospitality we had hoped for when planning a meaningful family trip. We received one email when we purchased the tickets two months ago and one phone call 10 minutes before our scheduled reservation. In the end, it may have been a blessing in disguise. We explored other activities around Big Bear that felt incredibly welcoming, fun, and family-oriented -- experiences that created beautiful memories we will cherish for a lifetime. We share this review not out of anger, but to offer honest feedback: mistakes happen, and sometimes, a little flexibility and kindness could leave a much bigger, positive impact on families looking to create lasting memories.

Rented a pontoon boat on 7/14/26. Not sure of the actual name, but it had a 155 hp motor. 2nd…read morenewest in the fleet. Boat was absolutely SPOTLESS upon boarding! I've never seen a such a clean boat for rent. No tears. No stains. Everything worked. Just wow! Pre-drive instructions were great. Don't remember his name. Nice guy! Upon docking, Ben boarded and drove us around the dock. Talk about an awesome person! Cordial. Nice. Etc. Side note: He's aiming for Stanford. One bright kid! Mia at the desk was super nice. They take pictures of the boat before hand. That's probably why it's so clean. We've rented boats from many places. Best by far.

After payment we discovered that their jet ski area is very limited, no signage displayed at…read moreoffice. Declined the usage for that reason before even touching the jet skis 2 minutes later, but office initially gave us a very hard time about a refund. Office lady finally relented and was pleasant but other staff was unnecessarily hostile and belligerent. Who needs that? FYI expect to pay $20 parking.

Captain Dre was the best. He was a great coach but also personable & professional; he contributed…read moregreatly to an overall amazing experience; he also knew exactly how to drive the boat and communicate with us. We did a 3 hour charter with 6 people. We first did the Zup board, which was a great introduction & had lots of different things you could do with it. We then did wake surfing, which was challenging but so fun. Then wakeboarding, which was awesome as well. We didn't have time for tubing, but with the experience we had I want to go again and perfect that wake surfing, as well as go tubing. Captain Dre for the win!

Called the location in the morning and sent a text asking what the hours of operation were and was…read moretold 11am per the website. Upon arrival at 1050am I was informed that they were not allowing anyone in since they had a previously booked camp. That would have been nice to know since I sent the message at 7am. I had to wait around till then when I could have found a different activity since we were leaving town today. The workers just blamed the owner and said oh well sorry. Lots of people were turned down because of this being summer. Should have been informing customers instead of making them wait.

This was one of the most unique and incredible experiences…read more I found Selena on AirBnB Experiences and after reading the reviews knew I had to participate in Forest Bathing. We met at a public parking lot and she drove us in her SUV up into the mountains, to her secret spot in the forest. She provided lots of interesting, educational info along the 15 minute drive. Once we arrived, the experience started. She guided a moderate hike into the forest, showing us all of her favorite things. Fresh water brooks, waterfalls, unique, bold, and beautiful trees. The hike was fairly moderate, Indian Jones-esq at times, nothing too crazy, but not easy. As a plus size/not very active girl, I was able to do it. My 62 year old mom kept up fairly well too! Selena took lots of short breaks for us to catch our breath (elevation for flatlanders is rough!), gave us lots of educational info about what we were seeing, smelling, and hearing. She even provided us with a few edible plants along the way. The hike up to the fresh water source was truly spectacular. Once there we emptied our water bottles and filled them with the ice cold fresh water and guzzled it down. So crisp and clean and YUM! The hike back was just as refreshing. We then spent some time wind bathing, cutting chords, and energy healing, followed by 35 minutes of quiet time meandering the forest on our own. Afterwards we drank a fresh brewed tea Selena had made using ingredients she collected along our hike, and some healthy snacks and more fresh water, which she provided. It was 3 hours of really amazing, energizing, active, relaxing, healing Forest Bathing and for $40pp it was well worth it!