I am so very proud of Kelly's Music. Ron is super nice, and so very helpful in making sure that I…read morereceived exactly what I was looking for, and then made sure that I was happy with it. I went there looking for a good electric guitar, and Ron guided me to the right one. He and his staff are above all the other stores in Roanoke when it comes to service, knowledge of their products, going the extra mile to make sure customer is satisfied, and happy with their purchase. They have treated me above and beyond any expectations that I had. I give them 5+ star rating, but really they deserve higher than that. Go there, you will not be disappointed. Russ Parrish very satisfied customer.

Best guitar store I have ever been in, hands down. They always have a fantastic inventory of a wide…read morerange of guitars and amps. Every one of the guys who works there is very knowledgeable and could not be nicer to work with, they all obviously love what they do. I have bought an amplifier and three guitars there over the last couple of years; these guys appreciate your business whether you're spending a lot or a little. The only problem is, I want to go there all the time and buy more, more, more...

Had a question for the owner about pianos - he was very helpful. He definitely knew about pianosread more

I've always had gr8 experiences with these cats. I go when owners there f something specific I…read morehave questions on. . . been using BKM for 10 years. If you have issues dont whine, just ask when owner will b in. Flutes always have to b sent off for pads. . . otherwise just superglue it on yaself . . . If u are taking ya ax there to get restringed, find another hobby.

Today was our second visit to Star City Music. Last year we purchased a used clarinet for my…read moredaughter (her old one was well loved for over 40+ years) and desperately needed a break. We have had 0 issues with it, it has had a successful marching and concert band season. Because our kid loves music (plays multiple instruments), we decided to purchase a used base clarinet too (this one by far was the most affordable option, we tried it before we bought it as well). She has played base clarinet for over 2 years now. She has used the schools, it was ok, but could probably use a bit of TLC itself. Star City Music by far had the best prices on instruments and reeds. I definitely recommend the trip--I'm told they can even deliver to local schools for reeds, repairs, etc. Both encounters have been knowledgeable and helpful.

This place is great always has what we need at a better than internet price. Fast repairs too.read more

If you're around Salem, VA and interested in playing classic guitar, electric guitar, banjo,…read moreMadeline, bass guitar he is your man. Excellent teacher, supper friendly, and fun to learn from. Basically, if it has a string on it he can play it.

This music school has been wonderful for teaching my son French Horn. He has made so much progress…read moresince starting lessons here!

I just received the Yamaha wave piccolo headjoint I bought to upgrade my vintage YPC-61 and…read morecouldn't be happier! It is in perfect, factory new condition and sounds great. Much nicer than my original headjoint. The grenadilla has wonderful grain and color. It shipped quickly and I was provided tracking right away. The price was fantastic and I found the entire experience very pleasant.

I have done numerous business transactions with Mouthpiece Express and have been happy with their…read moreprofessional turnaround and communication. I have ordered parts and mouthpieces. I even returned a mouthpiece after testing it out for a refund per their terms. I have had them modify horns (Olds, Yamaha, Bach) with other leadpipes and attachments. All have been more than satisfactory and the turnaround time has been usually less than 2 weeks.

This company is excellent! They actually made a house call and when our Rollator could not be…read morerepaired, they offered to take it to the shop where it had been bought and were able to get a replacement! Their work is excellent, their customer service is beyond excellent, they are personable, pleasant, and a delight to work with. I highly recommend this company.

They have always been extremely helpful from mounting our stairlift to changing batteries. Mark…read moredoes a great job!

Visited for the first time today. I had a small list of very specific items for my N scale layout…read more They had everything in stock except one item that they carry and will be restocked next week. They have an impressive inventory and helpful, knowledgeable staff. I can't wait to visit again when I have more time to look around. When you need something quick for your layout, chances are that they'll carry it and at reasonable prices.

Always enjoy visiting this hobby shop when I'm in Roanoke visiting family for the holidays. The…read moreowner and staff are knowledgable and patient with people's questions. I'm particularly fond of their Lionel post-war collection which I've found to be of consistent quality and fairly priced. Highly recommend a visit!

I've always had really positive interactions with these guys. It's sad to see the few ppl posting…read morenegative reviews, as im sure it's people who expect to bring their old crap in and be offered 10% less than what they paid for it 5 years ago. There are often some great deals, tools & instruments especially. Their stock is constantly changing, and the huge retro vid game collection is amazing.

Good stuff at fair prices I would definitely go there again. They have a lot of good stuff from…read moregames which I went and tools.