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    Big Bear Frontier

    3.7 (414 reviews)
    ModerateHotels
    Open 7:00 am - 10:00 pm

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    Ana T.

    I had a nice stay here in Big Bear. My room was near the lake area. Room was spacious, clean, and modern. The bathroom door was a strangely placed and need to be careful not to hit someone.

    Had an amazing stay in our studio cabin
    Joanne P.

    Wish we had more time to enjoy this gem! I booked our studio cabin in January '23- via telephone. Think I searched the website before making the phone call (can't remember that far back LOL). Here's the thing. The plan was to book a property in Big Bear to accommodate an overnight stay for my motorcycle gals to enjoy. But, as I was calling around various properties- many wanted a 2 night minimum of booking on a Friday or Saturday night during summer months. So, as I was on the phone with Big Bear Frontier, the agent mentioned if we booked in a Sunday night- a one night minimum is okay. And it worked out perfect! Didn't book this cabin for the gals- instead it was a Father's Day/ birthday getaway for hubby & I. There are many driveways to enter the property on Big Bear Blvd and Lakeview Drive. The lobby is spacious w/ a fireplace, board games, and places to sit and relax. Although 4pm is check in- we arrived early into Big Bear and grabbed lunch in the Village. By the time we were done- it was 2:30pm and I called the front desk- our cabin was ready! Whew! It worked perfect because we planned on leaving the following day at 7am. I totally forgot I booked the room with a jacuzzi inside! So, for a studio cabin- perfect size for 2 people- but, there are no sofas. The bed is super comfy. The bed and jacuzzi are in front of the tv. Seems like all cabins on property have a porch and some chairs to enjoy. Our cabin had a kitchen, decent sized mini fridge, toaster, coffee pot. Within walking distance to the Village! I would book here again, in a heartbeat.

    Inside the entryway to cabin #13
    John L.

    Mostly very good. Very cute cabins in a great location. Our cabin was small, really only about the size of a small hotel room but it had everything we needed including a micro kitchen and a fireplace. Very comfortable bed and pleasant surroundings. And a pool with spa I'd come back

    Pull out bed is convenient
    Alma M.

    We loved our stay here in the summer, the front desk is so helpful and friendly and they worked with our plans. It is clean throughout the cabins, and the pool is clean and well maintained. It is located so close to the village you can totally walk there. It's only a few miles from grocery stores, gas stations, and the lake. We got a cabin with a full kitchen , 1 car port, and it was perfect for our end of summer getaway.

    Carri N.

    Our room looked just like on the internet. modern and clean. Although it's on the lake, there isn't a good "beach" area to spend time. Close to everything- The Village, Bowling, Alpine waterslide, which made it idea for us. I'd like to try their cabins on our next visit.

    Tina K.

    Loved this place! Upgraded last minute to a cabin & it was so cute! It's about 10 minutes to the mountain. Heater worked great inside, everything was clean & in good condition. I would return for another stay here.

    This is the view from the hotel room with the table in front of the lake, which was very nice

    I'm giving this place three stars because there's good and bad things about it. There are actually two sections one is the cabins that are single story. They have no air conditioning which is not really an issue however when we went in August it was pretty hot. The cabins actually have woodburning fireplaces . They have a second building across the street. It's a two story hotel type building with no elevator. The cabins are actually more expensive so I booked a hotel room in the two story building. Here's the good and bad. Good: 1. Close to village (15 min walk) that has restaurants and shops 2. The beds are very, very comfortable. 3. Has a huge bathtub which is good for kids or if you want to soak in a tub after a long day. 4. Dogs are allowed in every room. 5. The two story hotel building is right in front of the lake. It's nice to have your coffee what and Thank you ere's a table outside for the view. 6. Cute electric fireplace. 7. Has a huge bathroom countertop, which is nice. 8. There's a table that sits two in the room and the room is huge. Has a small fridge and microwave. Bad: 1. The two story hotel building is across a live street. It's very far from the Pool. 2. There is no fence in front of the lake in front of the two story hotel . kind of dangerous if you have children, you have to keep an eye on them. 3. To open the door is a flat card that you flash in front of the door and when it turns green you turn the handle however we could not open the door. It seem to be stuck when I went to the front desk to tell them that the door won't open and they responded with, it should open, not sure why it's not opening for you. I felt that this was very unprofessional and felt like they're not even listening to what I have to say, if you have poor hand Dexterity, you're gonna have a real issue opening the door. the people next to us also had the same problem. I had to take control of the situation and tell the front desk person what are you gonna do to help me? He seemed annoyed and said I'll send maintenance over. We had dinner reservations so we had to leave and then when we came back and found the front desk was closed. There's only a phone number for emergencies only. He could've told me that before we left. we finally got the door open after pushing the door with our shoulder really hard. They could've easily told us after I told him we are leaving for dinner reservations that we won't be open. Later a different rap said that it's due to the weather well then you better fix it for future guest because that's not our problem. 4. There is no elevator for the two story building. this could be a problem for elderly or disabled people. I don't remember that being on the website. 5. The pool Jacuzzi did not work. when I went to the front desk to ask them how we can get it fixed, this was at 4 o'clock and there was a note on the door "at lunch until 6 pm". There was no one at the front desk, the door was locked. I''m not sure how people who come to check in would check in but I thought this is very unprofessional and we could not use the Jacuzzi and later when I complained to the front desk, the response was, well, We have to take lunch. Apparently you can't afford to hire another employee to watch the desk when the other person takes lunch. 6. The toilet got clogged. They had a plunger next to the toilet, but I could not unclog it. I guess if it's after hours you can call the emergency line but I'm not quite sure, meanwhile, it took them an hour to get someone to come and unclog it. 7. Bring your own body soap. there's a dispenser in the shower, but it's so light, It doesn't even bring a lather. 8. There's a keurig coffee machine, but the coffee is horrible so bring your own Keurig pods My main complaint was the office staff. I felt they were very unprofessional and if you're not gonna have someone who's gonna be on the premises the whole time then it's kind of like you're on your own. You might as well just rent an Airbnb.

    They reimbursed bestie $100 but still ended up Paying $250 for one night. Hmmmm so weird.
    Racquel U.

    We stayed here on Sat., 1/14/23. We were supposed to stay till Mon., 1/16 but it was shortlived. Let me tell you why. Disclaimer This review is specifically for the lodge (ROOM 118), not the cabins. The lodge is two floors in the back by the lake. Read the other reviews and heed the warning about the first floor. It's all true if people are staying above your room. It will get loud and noisy. I give four Stars for the remodel. The room has been remodeled, and it looks great. New beds, flooring, walls, faux fireplace, fridge console, bathroom then bam! Although the bathroom was remodeled, I don't think all that water on the floor was part of it. The bathroom was flooded; it looked like the water was coming from the closet through the floors. We called the front desk, and unfortunately, they were fully booked and unable to relocate us. They provided us with a lot of towels and told us the manager and maintenance would be by the following morning. So we created a barrier with the towels to contain the water inside the bathroom. But it's water and a towel, so it doesn't do much. We put on our snow boots anytime we went in the bathroom, but then we trek water spots all over the room. We used the bathroom as little as possible, but It was inconvenient. The following morning you can see the water is starting to seep under the new floors in the room. We jumped in the tub to change since the entire bathroom floor was flooded. We did our thing that day. I guess maintenance came in and checked it out. Bestie got the call and was told they couldn't do anything. The best they could do was comp us. So we checked out. With it being a packed mountain-filled weekend, we were unable to find new accommodation and our trip was short-lived. They didn't charge us for the other day, and it took a long time for them to comp us. My friend kept having to email them. They finally comped her $100 but she still ended up paying $250. Huh! *** Updated*** After this review and the response. My bestie received her refund. I will add a start and a half for the follow through, thank you! We would like to give you guys another go, just maybe one of the cabins.

    Clean bathroom cabin 11
    Laura L.

    I booked a 2 bedroom villa for 4 nights. We stayed in cabin 11 right by the heated pool. The cabin was 2 bedrooms with queen beds in each, a mud room with a twin bed, full kitchen, dining room, 1 bathroom and a living room with a wood burning fireplace and pullout sofa bed. There was central heat which you had to control the thermostat and make sure the vents were open, some were closed. There was 1 tv in one of the bedrooms and the one in the living room with plenty of channels to kick from. Excellent Wi-Fi connection for our 5 devices we had. Our key got jammed on the second day and maintenance fixed it in minutes. The place was perfectly clean except for the carpet. It could use a good shampooing. It's dog friendly so I was expecting dog hair like at previous locations but was pleasantly surprised to find zero hairs lying around. No weird or musty smells either. Stocked kitchen and bathroom. Space heaters and ceiling fans in every room. My only complaint would be that my bedroom faced the parking lot of the adjacent property so the headlights kept flashing through the blinds. Overall friendly staff and nice property close to everything. Will stay here again.

    Updated room

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    Excellent, pleasing service and they gave us a great room with beach access. It was perfect to stay as it was also pet friendly.

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    Main employee was very helpful. She gave us options and directions to trying new things in The area. The place is nice and cozy look.

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    2 years ago

    Their new rooms are terrific! Close to the lake also. Outdoor grills. Pet friendly. Would stay here again.

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    Page 1 of 11

    Big Bear Frontier Reviews in Other Languages

    Ask the Community - Big Bear Frontier

    Does the cabins with the kitchen have a microwave?

    The cabin we had had a microwave oven and ours was one of the smallest cabins they had

    Are the kitchen in the cabins fully equipped with pots, pans and utensils? What does the cabins not supply?

    The cabin I rented had what I call a micro kitchen. Small sink, two electric burners and a small refrigerator in a unit that was not more than about 30 inches across. They had a minimum of pots and pans and other kitchen equipment but I had one of… 

    Hello good morning i have 2 bookings comming up for January, what time is the earliest check inn? thank you

    Hello, Jose! Thank you for your question! Check-in is at 3 PM on the day of your reservation.

    Is there a internet service or wifi?

    Hi, Jose! Thank you for your question! We do offer complimentary Wi-Fi!

    Are you now open for reservations? I have been calling but no answer.

    Hi, Joanna! We are open for reservations. You can check availability online by clicking on our "Book Today" button on our website and entering your desired dates. From there, you can view sold-out dates and room availability.… 

    Is the big bear frontier open for business yet?

    Hello, Bonnie! Big Bear Frontier is not open for business, just yet. We are awaiting direction from the Governor of California, Gavin Newsom, as to when the hotel can reopen. The governor has excluded traditional lodging from the businesses which… 

    Do they waive the pet fee for emotional support animals?

    Hi Whitney, thank you for your question! Please give our front desk a call at 1(800) 457-6401 for more details on pet fees and to make arrangements. Thank you!

    Is there a website that is for Big Bear Frontier? I don't trust third party. I want to go direct. I would like to book directly also so that there is no confusion with what I want, be it lakeside cabin or what not?

    Google big bear frontier. They have a website.

    View All 10 Questions

    Review Highlights - Big Bear Frontier

    The place was really cute I really love the cabin we got really connivence for us which is a plus and for my puppy.

    Mentioned in 131 reviews

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    Sierra Blue Hotel And Swim Club - King Suite

    Sierra Blue Hotel And Swim Club

    (167 reviews)

    Amazing experience....the room had so much character!! We especially loved the warm pool after the…read morechilli lake dip.

    We drove up from Highland just a few days after a heavy snow, and everything in Big Bear Village…read morelooked fresh, clear, and beautiful. From the moment we walked into Sierra Blue Hotel & Swim Club, we knew we picked the right place. The aesthetic is incredible -- vintage charm from the original Thundercloud Lodge blended perfectly with modern, rustic chic design. Thoughtful artwork, cozy textures, and designer-inspired rooms make it feel stylish yet warm. It's a full-service hotel right in the heart of the Village -- one short block to the lake, shops, and restaurants (and right across from the bowling alley). Easy parking and EV charging available, which is a huge bonus. Janet, Maddie, and Louie greeted us and were absolutely amazing. Genuine, welcoming, and thoughtful. They even gifted us complimentary mugs and were so kind to our son, giving him a patch for his jacket or hat. That kind of hospitality stands out. And the freshly baked s'mores cookies? Unreal. Warm, gooey, perfectly toasted marshmallow and melted chocolate. Honestly better than DoubleTree cookies -- and yes, even better than the famous Disney park cookies. They're that good. Spotless room, beautiful Village views, pet-friendly, incredible service, and an unbeatable location. Five stars without hesitation. We'll absolutely be back -- especially for those cookies.

    Home2 Suites by Hilton Big Bear Lake - Guest room

    Home2 Suites by Hilton Big Bear Lake

    (52 reviews)

    $$

    Relatively new property, modern, with spacious rooms. Nice family touches that youll find in this…read morebrand including breakfast, the "market" in the lobby, and s'mores kits to use at the fire pits. We chose a room with a kitchenette, and even for our short stay, it was a great convenience. Service is a little hit or miss. When we arrived our room was a bit stuffy so we tried to use the thermostat, which kept indicating a low battery. We called the front desk and the man who answered hesitantly said they'd tell maintenence. On our way out for dinner, we stopped by the front desk to remind them of our request and it was the same person who answered the phone. He was surprised and scrambled to find a sticky note to write it down. After all of that, we come back to the room to a note that it's been "fixed." The A/C and heat are controlled on the unit by the window itself, not the thermostat. So why not say that the two times we asked about it? The entrance and exit are towards the road behind the main street through down, which has restaurants, a 7-11, and other places you can easily walk to -- if they had an exit facing the main road. We had to walk around the building, climb over the railing and then make our way to the sidewalk.

    We stayed at Home2 Suites during our trip to Big Bear. The hotel itself is very new, modern, and…read moreclean, and the room was spacious and comfortable. However, I was disappointed that the bathroom in Room 363 already had some maintenance issues. The toilet was loose and wobbled every time we used it, and the shower handle was also loose and moved around when adjusting the water temperature. For a newer property, I expected these basic fixtures to be in better condition. The complimentary breakfast was a simple American-style breakfast with a few hot items, which was convenient but nothing particularly special. Overall, the hotel has great potential because it's clean and well maintained in general, but the maintenance issues in our room definitely affected our experience. Hopefully, management will address these problems soon, as this could easily be a 4 star stay with better attention to detail.

    Chateau Big Bear Boutique Hotel, BW Signature Collection - Chateau Big Bear Boutique Hotel, BW Signature Collection Exterior

    Chateau Big Bear Boutique Hotel, BW Signature Collection

    (385 reviews)

    $$

    We stayed here for one night over the 4th of July weekend and overall had a good experience…read more Check-in was quick, and the front desk staff was genuinely welcoming and friendly. They made us feel right at home, which was a great way to start our stay. We booked a room with two queen beds, a fireplace, and a balcony. The lobby is nice, and the hotel has a spacious breakfast area along with an on-site restaurant. Our room was on the first floor, though, and the balcony overlooked someone's backyard, so we didn't really get to enjoy sitting outside. That was probably the biggest disappointment. The room itself was comfortable enough. The beds were decent, and it looked like some of the decor had been updated. The bathroom, however, could definitely use some work. There were patched areas on the walls, cracked baseboards, and it felt a little worn. The hallways could also use a refresh. The game room was a nice surprise. It had a pool table, ping pong, foosball, a few board games, and vending machines. There's also a small outdoor pool and jacuzzi, which looked like a nice place to relax. Breakfast was included and had a good variety of options, which we appreciated, especially on a busy holiday weekend. Overall, while parts of the hotel felt a little dated and even a bit creepy in places because of the older chateau style, we still enjoyed our stay. For the price we paid during one of the busiest weekends of the year, it was a good value. A few updates would make a big difference, but the excellent customer service and included breakfast definitely left a positive impression.

    We are Best Western Diamond members so I would have expected a better room with a view-see photos…read more But overall, that was my only dig on the place. It's certainly strange- you take an elevator up, stairs down, more stairs down, some up, and you finally find your second floor room. It similar to the Winchester House in San Jose. But, we found that kinda quirky and filed that in the positive. The staff was friendly. The room was clean, sizeable, and everything was in working order. We didn't eat breakfast, although it is provided, but we did have dinner at Tiffany's. Dinner was great, with live entertainment. The hot tub is small, five person max, but the pool was nice, with several chairs around to relax. There is an outdoor bocci ball court. Inside is a game room with a pool table, foosball, air hockey, ping pong, checkers, and connect four. All free. Parking is free. Overall, nice place. There is plenty of lodging in Big Bear, but if you get an opportunity, I would try this place.

    Holiday Inn The Lodge at Big Bear Lake - Game room

    Holiday Inn The Lodge at Big Bear Lake

    (618 reviews)

    $$

    This was the perfect time to visit here. Before summer starts when it gets really busy…read more It was quiet so sleep was fabulous. Very comfortable room that was super affordable, clean, immediate hot water with great water flow. They hadn't switched the heat to air so had to keep the sliding glass door open at night but it was still cool out so was a good nights sleep. Hot tub/pool outdoor. Coffee/ hot water available 24 hours. Only had lunch at restaurant once but it was delicious. There was a nice game room next to the restaurant with books to read and fun family games. Hotel is at the end of the town so was quiet with lots of parking and easy to walk to shops. Very reasonably priced with 24 hour staff. Wonderful place to stay to visit Big Bear.

    As we arrived with our granddaughter in tow, you entered the lobby to the scent of old cigarettes…read more As we checked in, we were told that the entire building had no air conditioning and the temperatures our room topped 82 degrees. They sent up a fan and said that, " if we kept the window open it wouldn't be too bad." The fan ran all night (loud) and the temperature dropped to 78 degrees. If we had been informed prior to driving a few hours, we would have made other arrangements. We were told as we booked that breakfast was included. It wasn't. The only positive was that the staff was friendly and tried to help in a difficult situation. We won't stay here again.

    Sessions Retreat and Hotel - The pool

    Sessions Retreat and Hotel

    (110 reviews)

    $$

    This was such a great place to stay! The communication from the staff was very easy and they were…read moreall so kind. I absolutely loved that there was a spot to do yoga or other movement classes! If you want to do a complete wellness day, you can take your mat to this beautiful open deck area (where your mat is shaded) and you have some mirrors. Once you finish your class, there's a sauna and cold plunge available to use to complete the perfect session! I didn't get to use the lodge much as I was visiting solo this time, but would love to use that nice big kitchen and the pool table next time This place is not super big, so everything is very walkable and in close proximity to each other! You can drive, walk, or even ride your bike to other restaurants and activities near by if you aren't too busy playing corn hole or lounging in the hammocks

    My family and I decided to stay here while visiting Big Bear Lake this past weekend. Let me tell…read morey'all from arriving to the vibe inside the office to the room it was all super welcoming and cozy. Vensia was the front desk person and she made us feel super welcomed and explained everything to us in detail. Not to mention we didn't have a reservation and they were able to accommodate us on the spot. This place is also pet friendly cause we were traveling with our furry friend which was nice because she also shared with us her dogs and their names. Overall extremely happy we had such a great experience here and will be booking in the future!

    Big Bear Frontier - hotels - Updated August 2026

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