Amazing place for kids but the owner is a helicopter owner. She went room to room policing one year…read moreolds and parents about putting items back. I don't mind cleaning up behind my kids. I did clean but she should be aware of here target market. It's a kid place things will be out of place.

My 4 year old asks to go to Play Matters at least once a week if not more. He loves playing in the…read moredifferent themes each time. Today we attended their Spiderman event! Unlike most meet & greets we have been to Spiderman interacted with each kid, posed for photo after photo, demonstrated his jumps and poses on the climbing playground, lead a chase and helped the kids with a craft and snack time. Tons of time with the kids! Can't say enough nice things & can't wait for their next event theme.

Came here for a bowling event with my job. My company had bought out the whole bowling alley for…read moreour company for a few hours. Upon entering, to your left is the counter. Coming on in and to your right is where the majority of the items were located. The restroom and food was that way. The bathrooms were not very clean. Which is a lil puzzling because it seemed to have been closed prior to us coming in, but whatever. I didn't bowl this time around.

Good food, ok bowling, machines break and service is subpar. They will ignore ur requests for…read morebroken lanes, ball return failing, and they don't turn the fans on when asked. Also messed up our league average for 5 weeks straight

We came here for a birthday party and I actually had a great time. They had us on the far left side…read moreand we had 3 lanes which was perfect for our girls and they dedicated space for the food and tables for girls to sit. Everything was laid out very cute, they had signs for drinks and one that said "eat" for the pizza and fries. I got a mango margarita to enjoy and it was so good, not too strong and not too too sweet. Can definitely taste the mango flavor from the syrup. I also got some buffalo wings. They were actually juicy and a pretty good size. They had a good crisp although I wish they were slightly bit crispier. Overall was really solid. My daughter loved the arcade area and they have a decent size bar. I love how they displayed the tvs across the alleys and they played the football games. I will definitely come back here with my kids and even just to have a good time with friends.

Went on a Saturday night. Parking is TIGHT and expect a lot of families. But there's a decent mix…read moreof people. Stayed at the bar and the Bartenders (Kayla, Lexi) were AMAZING. These staff here genuinely cared about their work. For example, one of the servers named Graceyn was EVERYWHERE the entire evening. Again, the workers are super attentive and it was an overall amazing time. The fries are superb as well. Oh! And don't be surprised it a robot delivers your food

My daughters have been attending here for quite a few months and the coaches are wonderful. Not…read moreonly that, the front office staff is great too. My kids have excelled greatly, especially my 8 year old who is very shy and cautious about about thing and everything. We also enjoy that they have "parents night out" at least once a month which is great because they're so trustworthy and the kids love to go. They often bring friends with them, and they don't have to be a member. Prices are great for the classes and parents night out pricing is very reasonable as well. There's a discount for siblings too. I highly recommend bringing your children here! They have ninja classes for boys and mommy and me classes too.

We had my 6 year old's birthday party at Empire Gymnastics and it was wonderful! The two staff…read moremembers coordinating the kids activities were beyond expectation, and were able to provide a highly enjoyable experience for such a wide age range of guests, age 2-10. The cake room was set up prior to our arrival, and they assisted with setting up the decorations that we brought as well. They took away all the stress of throwing a party, and the kids all had a blast and begged to go back again! Highly recommend this experience for birthday parties!

5/5 Stars -- Absolutely stellar experience! Best money I've spent in a long time!…read moreWe had an awesome afternoon after school here yesterday. We arrived right as they were opening for the afternoon, and from start to finish, the staff made the entire experience incredible. A few major shoutouts to the fantastic team: * The Front Desk: I pre-purchased the 6-month prepaid plan online. Even though the front counter was slammed, the girl working was on fire. She flew through the line, fixed my phone app, and never made me feel rushed. * The Go-Kart Crew: We initially thought the go-karts were out of commission, but the girl and guy running the track got everything up and running smoothly. Management needs to keep them paired up forever because they have it down to a science. * The Slides: The girl operating the slides was a total ray of sunshine--so friendly and smiling the entire time. * The Dodgeball Saint (The ultimate highlight): The shorter young man with braids and a beanie working the court was an absolute legend. He was amazing and actively played with my 9-year-old son and another little boy. Unfortunately, my son got a bit too enthusiastic and accidentally blasted him square in the face with a dodgeball. This employee deserves a medal--he didn't get upset at all! After taking a quick moment to accept the bead my son gave him, he came right back out, played a little longer with the kids, and then went on break. Give that man a raise! Next time, I am definitely getting names! The only plot twist was the girl who took over the court after him. She went full referee mode, blowing her whistle at every single opportunity. She even blew it at my son just for helping to clean up the balls that had escaped the pit. Minor whistle-drama aside, this Columbia location provided an awesome day. My 9-year-old son could not stop talking about what a great time he had. I truly hope it stays nice because it is going to be a great asset to the community if it does. Management, you have some truly stellar young men and women working here!

Corrupt company. Signed up for the summer pass. Never got a signed copy of our agreement. We went…read moreonline and cancelled before it was up. They continued to charge us. They refused to refund it. Went through our credit card and these liars said they send out e-mails to remind us and they sent the credit card showing an email with a link to cancel which we never received on two occasions supposedly. They also said that you have to call to cancel and can't do it online. We got a copy of the agreement from the credit card company and it doesn't say that so which is and why are you changing stories. Be careful of them and their BS excuses who knows how many times they have gotten away with this.

We had a lovely picnic from the nearby Wendy's here. This 21 acre park includes a recreation…read morecomplex with gymnasium, game room, weight room, club room, arts & crafts room and kitchen. That's currently closed because of COVID. The outside facilities are open and accessible. Two lighted baseball fields, one lighted softball field, two tennis courts, playground and a covered picnic shelter. When we arrived, a family of grandchildren were playing on the playground with their grandparents. We were alone in the picnic shelter which had six tables, grill and trash bins. Plenty of parking and easy access right back to the Interstate. [Review 14343 overall, 1667 of 2020, number 711 in South Carolina.]

What a great atmosphere to have a collegiate baseball team. Mr. and Mrs. Shanahan make sure that…read moreevery person in attendance has a great time. They care about the collegiate players who are there. Your games and activities and fun times throughout the entire game for kids as well. If you're looking for a night out, consider spending it with the baseball team.

Great family friendly environment and very nice and clean facilities. Concessions could use some…read moreextra options like cracker jacks and snow cones. All in all....a great night with family.

We had an amazing time here. The staff are very friendly and helpful. When we arrived we didn't…read morehave to wait long before our room was ready. The games are so immersive and well thought out. My favorite part was seeing my kids think their way through the clues and finding the next step. The hints that the game controllers gave were subtle enough to help without giving away the answers. I totally want to come back and try a few more rooms.

I happened to be in Columbia during my birthday and my family insisted that we do something…read more Our original brunch option was canceled so I suggested an escape room. Looking for an option online that had a room that would accommodate all the people in my party. I came across the Escape Plan Columbia and their "What Happened to Detective Magnum" The description seemed fun and interesting. We arrived early for our 11:30 appt. There was plenty of parking and the staff was pleasant. We introduced to a few different employees as our room was being set-up but our actual host was someone totally different. I booked privately for a group of six, but we ended up being a party of 5. Of my group I am the only one that has done escape rooms previously. I would like to say the idea of the "What Happened to Detective Magnum" room was good and our host Hailey was very sweet and impressionable. However, I was disappointed in the overall experience. The room itself is 80's theme and dated, that is fine because it goes with the whole premise, but lighting is extremely poor. As well as many of the clues and locks for the safes are unreadable. The numbers are extremely worn. Without giving away any clues for the room, one important clue was incomplete (pieces were missing) and our host Hailey had to come in and actually complete that section for us. As a result we lost time and honestly our excitement was deflated. I enjoyed the idea of the room and Hailey as our host because she really tried to salvage the experience but I think it's unfortunate that minor details that are vital to the game are overlooked and not properly maintained. I mean you need complete clues and the ability to read the numbers on the safe (a marker or polish can replace missing numbers on safe dials) to advance in the room. One of our clues was missing a whole part that was required to spell a word needed to get a code. I had fun with my group but the overall experience fell flat and was a little disappointing. It was not a good first impression for all those who never experienced and escape. Just A Note: Hailey was great and really sweet.