I rented storage unit and I have had a really good experience…read more From the time I got the unit until I moved out. If I ever have need again for a unit,I will definitely be back at extra storage. Benjamin is a really good mgr. And he really stays on top of everything. I assure you he's professional,very courteous, polite . He returns ur calls promptly too. He takes the stress off of you. If ur looking for a secured storage this is the place to store your valuables...A MGT and business you can trust. I would have given them a 10 but it only had 5 stars

Do not do business with this facility. Carina has a gift for sales!! She is very misleading!! She…read morewill tell you her life story instead of listening to why you are there and what will work for you. She never stops talking about herself and her personal life. I guess that's a distraction technique. Do not rent from this company. If you're not familiar with the storage industry, they are not upstanding. Lacking in ethics!! Once you're in, they raise the rent and play their game!!! Let me reiterate, DO NOT RENT FROM THIS COMPANY!!! I learned that Carina doesn't do dishes, and her baby daddy doesn't pay child support and her mother does everything. she told me that she doesn't do dishes and her mom does everything including taking care of her child. She ask me if I'm Mexican, White or what. Well Carina I'm Mexican!

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

I was so very impressed with how helpful and courteous Carlos was…read more The facility is very nice, clean, easy to get in and out. If you are looking for an excellent storage place - this is it!

Been using Green River Storage for 13+ years, I have several units and have never had an issue…read more I've met different managers over the years and currently Anel & Alyssa run the place and both young ladies are very sweet and helpful.

We had a storage unit for 9 years and a few months ago we went to our unit and it was empty and we…read morepayed monthly and have the proof of payment we called the Manager and no one knows what happened to it they only know that it was emptied a year ago and they let me continued to pay for a whole year with no notice, call or email that they had cleaned it out or that I had defaulted on my payments and now all my possessions are gone and they are not trying to make it right Mandy Smith and Anel Nevarez are so unprofessional

Great storage facility. It feels good knowing my valuables are in a good climate controlled…read morestorage. Daniel was very helpful when getting my storage unit. I felt at ease being able to use their truck to move my stuff.

Now that I have all of my stuff out of storage, I can give them a great review. They rented an…read moreenclosed air conditioned unit to me for a few months as I sorted things out. They always sent an email saying when the rent was due (although I knew anyway), and from their information they take I got an Email saying I had a rebate because of my birthday last month. The place is top notch and very helpful. They have video cameras all over to make sure everything is on the up and up. As a tip though, buy your own lock that's standard, because twelve US is a little steep when you buy it from them. You can get something like a gate lock, or school non combination lock like kids used to put on their lockers (now they don't even use them).

We used this company twice in the last 6 months. They are prompt, reliable and trustworthy. I felt…read morecomfortable having these men in my house. They were attentive and anything I asked, they had no issue doing. It made our moves so much easier. We had James, Jay and Landon. This time around I used them 2 days in a row. They packed my storage exactly how I wanted it. The next day we had them move stuff to the house. It was quick and easy. There was an item broken the first move, BUT they replaced it without any issue. I would recommend them 10/10! We will be using them again the for next move. Hopefully it will be a couple years before I need them again, but if not, I know who I am calling.

Easy does it is a farce. When they moved me in Galveston they did not have any moving blankets and…read moredamaged most of my stuff. I tried to tell the owner what happened. Upon return call he said he interviewed his people and they did not know anything about it. They tire a door off of my $1500 armoire and denied it. As i was leaving they had a lot of my furniture sitting on its side on concrete. I will not use them again and recommend you don't either unless you enjoy your furniture being damaged.

Stephanie was very accommodating with meeting me on the property to look at the units. Online set…read moreup and rental was a breeze with their website. Price was in line with all storage units but this facility is brand new and you have 24/7 access which is a big plus! Highly recommend!!

Manager was available 7 days a week for calls. Best deal around for storage needs. Highly recommendread more

Excellent service and great pricing. I needed to rent a trailer to pick up a piece of furniture…read more Diamond storage had the trailer hitch I needed and the right uhaul trailer. I've never pulled a trailer before. The knowledge staff at diamond storage helped me attach the hitch and trailer properly so I didn't have to work about anything.

I love those guys and gals; they make storing so much easier. Clean and organized with all the…read moreanswers and needed supplies available.