Thank you so much Ms. Lita was so kind and patient while she carefully explained so much to me…read moreconsidering it's my first unit rental! Definitely recommend this location and loved Lita's energy! Cannot recommend her enough:)

Excellent customer service. Sunny was very helpful. Love extra space storages employees. They go…read moreabove and beyond.

I have been using Safe Harbor for years. The facility is well maintained. I frequently access my…read morestorage unit as i work on my sailboat. The facility is always clean, I have never seen trash inside or outside the buildings. Access is simple through a keypad. The gate has always operated properly. I have recommend the facility to my daughter who stored her travel trailer on-site. The operators at the facility are courteous and professional. The facility is conviently near my marina.

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

Easy to move into and the employees are very helpful the place is clean and monitored by security …read more After hours access makes the day in and out easy later in the day there's a lot of space in the back to turn around a large trucks and park what you need

So I must say Storquest went above and beyond for their customer service. I had a problem with…read moreStorquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.

Christine is AMAZING and we are so happy with the help she provided! 10/10 recommend Santa Fe…read moreStorage.

They almost have a monopoly in Santa fe area. The "lady" and i use that term loosely that runs the…read moreplace is mean, nasty and vicious. She is almost never there, even during business hours. I tried several time to go there to pay a bill as i was unsure of the amount due and couldn't use the dropbox. Each time there was a message that said gone to the bank, or post office or lunch etc... After 3 tries on different days i called the phone number of the gate. The manager answered already annoyed. I told her i have tried to come by several times but no one is ever there. She snappily responded she had things to attend to and was at Arlan's Market? Not sure what that has to do with anything but ok.... She then said something to the fact that the sign on the door said she was gone and i should come back. I replied yes, it says you went to the bank and would be back in a few minutes (not Arlans Market). She then gruffly said.... well i will be back at 12:00 noon if you want to wait. I then responded, "Ma'am, it is already 12:15pm". She said, "I'll be there soon", and hung up. My wife and i waited. She pulled up in a car with the words, "Sassy" written largely on the back window. My wife looked at me and said, "oh boy, you are in trouble". The manager went inside and motioned for me to come in. I got out of my vehicle and got to the door when she burst out, almost hitting me in the head with the door and began to point at the sign saying "YOU SEE THIS". I responded, " I am a customer how dare you talk to me this way". That really got her going. I responded with, "just let me pay my bill and i will see the owners about your behavior". I left. The Haak's who own the winery own these storage units. I went there and asked to see one of the owners. I waiting and Mrs. Haak came out. She immediately, loudly said, "Oh, so you are the irate customer". I was shocked. I tried calmly talking to her and she did listen. At the end, she said the manager deals with a lot of "idiots" and has to talk to them this way. Again, i was shocked. She alluded to my education level, and said most people who are customers there are very unintelligent. I responded," that may be but don't they still deserve respect." It was obvious she didn't care, so i thanked her for her time and left. If you like violent confrontation, poor service, and being abused then go here by all means

Great storage facility. It feels good knowing my valuables are in a good climate controlled…read morestorage. Daniel was very helpful when getting my storage unit. I felt at ease being able to use their truck to move my stuff.

Now that I have all of my stuff out of storage, I can give them a great review. They rented an…read moreenclosed air conditioned unit to me for a few months as I sorted things out. They always sent an email saying when the rent was due (although I knew anyway), and from their information they take I got an Email saying I had a rebate because of my birthday last month. The place is top notch and very helpful. They have video cameras all over to make sure everything is on the up and up. As a tip though, buy your own lock that's standard, because twelve US is a little steep when you buy it from them. You can get something like a gate lock, or school non combination lock like kids used to put on their lockers (now they don't even use them).

The ladies in the office are great, which is the only reason that I'm leaving 2 stars. We have…read morerented here for almost 4 years. When storage king bought the property just over a year and a half ago, they started implementing significant price increases, with less amenities. in the year and a half that they've owned the property, our price has increased 4 times to nearly $40/month more than what it was when we started renting. The security is not great. And it isn't uncommon to run in to renters who think they own the property, and take up an excessive amount of space when loading/unloading. Someone attempted to break in to my vehicle, and the cameras mysteriously stopped working during the exact time the break in was being attempted. We've gotten multiple calls to come check our vehicle after gates getting cut, and things being stolen from other vehicles. they've had a plan to expand the parking storage since before we began renting, but nothing has been started. However, they're sure to let the parking renters know that when it does start, they won't be able to offer any parking spaces during the construction time. so kicking out all the parking tenants during the period of time it's being built.

Patty was super helpful and was able to get me a spot the same day for…read moremy trailer. Within an hr even! Very personable and professional. Clean, good prices, and well secured facility. Would recommend to anyone.

We used this company twice in the last 6 months. They are prompt, reliable and trustworthy. I felt…read morecomfortable having these men in my house. They were attentive and anything I asked, they had no issue doing. It made our moves so much easier. We had James, Jay and Landon. This time around I used them 2 days in a row. They packed my storage exactly how I wanted it. The next day we had them move stuff to the house. It was quick and easy. There was an item broken the first move, BUT they replaced it without any issue. I would recommend them 10/10! We will be using them again the for next move. Hopefully it will be a couple years before I need them again, but if not, I know who I am calling.

Easy does it is a farce. When they moved me in Galveston they did not have any moving blankets and…read moredamaged most of my stuff. I tried to tell the owner what happened. Upon return call he said he interviewed his people and they did not know anything about it. They tire a door off of my $1500 armoire and denied it. As i was leaving they had a lot of my furniture sitting on its side on concrete. I will not use them again and recommend you don't either unless you enjoy your furniture being damaged.

Stephanie was very accommodating with meeting me on the property to look at the units. Online set…read moreup and rental was a breeze with their website. Price was in line with all storage units but this facility is brand new and you have 24/7 access which is a big plus! Highly recommend!!