Faith in humanity restored…read more Hubby and I stopped by the store to purchase life vests because we had forgotten ours at home. We were in a bit of a rush, so after trying a few on, I accidentally left my purse hanging on one of the racks. We headed to the lake without realizing it. It wasn't until we were leaving that I noticed my purse was missing. The store was already closed, so all I could do was hope it was still there. Thankfully, nothing in my accounts had been compromised. We went back right when the store opened, and there were Sal and Peter, waiting for us to come claim it. My purse was completely untouched -- everything was still inside. I offered them a reward, but they refused. Sal and Peter, thank you from the bottom of my heart for your honesty, kindness, and integrity. In a world where we often hear about the bad, you reminded us that there are still genuinely good people out there. Big 5 is truly lucky to have you both. Thank you for restoring a little bit of our faith in humanity. Good people still exist. We just have to remember to recognize and appreciate them.

Came here to find shoes and was assisted by Amy. She was awesome. Super customer service. She…read morehelped us find everything that we needed. Will definitely come back.

Stacy was SO helpful with my return! Thank you thank you! She made everything so easy and I'm…read moregrateful.

I had a really disappointing experience at Dick's Sporting Goods. My sister-in-law and l went in…read morelooking for a wrist support brace for her son and couldn't find it. We also could not find any employees available on the sales floor to assist her. She went to the front to ask for help, and the employee responded rudely, saying they couldn't leave and would send someone to assist--but no one came. After waiting about 15 minutes, another employee walked by. When asked for help, they responded in a rude manner, saying they had too much to do, and only briefly pointed out where the item was instead of actually helping. Customer service like this is frustrating and unprofessional. If the item wasn't needed, we would have walked out. Definitely reconsidering shopping here again.

I am happy that our home gym is finally complete. I thank Bryan for being so pleasant, very…read moreprofessional. I cant thank him enough for this. I have to send pics of what i bought from this gym supplier, a squat rack and treadmill. We made our fitness choices based on our needs. My teenage sons loved our machines and set up. I highly recommended Bryan and company!

Been looking for gym equipment and everything is sold out ... Bryan from Nevada home fitness was…read moreable to get me exactly what I was looking for. Couldn't afford a Pelaton but I felt like this was pretty damn close. Got the echelon bike and I love it. Perfect addition to my home gym.

Since all the gyms are closed due to COVID-19. I wanted a way to work out safe from home. West…read moreCoast Wellness is a small locally owned business that offers used exercise equipment at great prices. I bought a used Technogym elliptical machine for about $500. It's not cheap but it's professional gym equipment made to run thousands of hours. Rick and his crew followed social distancing procedures and the install was amazing. Thanks guys!

From the owner: Since 2007, West Coast Wellness Equipment has been proudly serving the Las Vegas Valley with expert…read morefitness equipment repair and maintenance services. Specializing in high-quality repairs, we ensure your workout equipment stays in top condition for peak performance. We also specialize in the sale of new, used, and refurbished equipment including treadmills, ellipticals, spin bikes, weight equipment, and more—choose from a variety of high-quality options to suit any space or budget. Our services include-expert fitness equipment repairs, from treadmills and ellipticals to spin bikes and weight machines, we handle it all with precision and care. Routine maintenance to Keep your equipment running smoothly with regular servicing by our skilled technicians. Equipment relocation & assembly if you need to move or set up gym equipment, we’re here to help. Calibration for physical therapy equipment because accurate calibration ensures reliable results for therapy and rehab equipment.

Technician was friendly. $135 for a 5-minute appt to confirm what I had told them on the phone…read more(broken speed sensor). Said they would call to schedule after getting the part. No calls no follow-ups. I texted twice and each time was told they would check on the part. No calls no follow-ups. Very unprofessional. Elaine waa person I was texting - very unfriendly and dismissive. Got the part myself on eBay and fixed it myself. Waste of $135.

Great crew! They just completed a disassembly, move & reassembly of a huge treadmill for us…read more They worked fast & took great care of the treadmill & our house. Thanks!

We recently received a Proposal for a new elliptical machine for our Gym. Includes delivery,…read moreunboxing, installation and removal of the old equipment. And also includes the warranty- five years on the parts, five years on the motor, and two years on the labor. Yay it's in our Gym. It looks good. Thanks for your great service.

What incredible work these guys do here at Equip Fitness. Very high-quality work trustworthy team…read more I worked with Ken directly who I believe is the owner and he was fantastic. His team was very punctual and does a very clean job for a great price. Definitely recommend using them for all of your residential and commercial gyms. They also have all kinds of equipment at their location with very competitive pricing compared to other others here in Las Vegas.

We have had a great experience with Pacific Fitness in Summerlin!!…read moreWe visited the store on 2 different occasions and both times had a positive experience! GREAT SELECTION of several brands and machines. The staff were very knowledgeable and helpful. Wanted to buy local so felt good about shopping here. we found a machine / set up that worked for us. They had great financing options to make it easy to purchase. Our delivery had a challenge as the box was missing a needed part. The second time out the crew quickly inserted the missing part and made sure our equipment was working great!! Sometimes when there is a small issue it is how the store takes care of it that really matters!! Would definitely buy from them again ;)

We visited Pacific Fitness several times over the summer to look at home gym systems. The brand and…read moremodel we were initially considering was not on display in the store, but we were told it could be ordered. At that time, we were also quoted $400 for delivery and installation. My wife and I returned this morning, prepared to purchase the gym, which was approximately $2,000, along with some rubber flooring. The salesman, Travis, showed us several other brands, including some at significantly higher price points. One of the options he showed us was the Inspire M3, priced at $4,995.00. After discussing it, we decided that this was actually a better choice for our needs. Travis initially told us that, because the Inspire M3 is a single-stack unit, delivery and installation would be $285.00. We went home to measure the space where the unit would be installed and, while there, checked the Pacific Fitness website for additional information. That's when we discovered that Pacific Fitness' own website listed the Inspire M3 for $4,599.00. I took a screenshot of the advertised price. We returned to the store with our credit card, ready to place the order, and asked Travis about the $396 price difference. To our surprise, he told us that they had to honor the manufacturer's listed price of $4,995.00 and would NOT honor the price advertised on their OWN website. He also changed the delivery and installation price from the $285.00 he had quoted us earlier to $389.00. We asked him again if Pacific Fitness would honor its own advertised price. He said no. We asked to speak with the owner, and he refused that request as well. As we were leaving, we turned around and asked one final time whether they would honor the $4,599.00 price displayed on their website. Again, the answer was no. His explanation was that their website person only updates the website once a week and apparently had not gotten around to updating the price. At that point, we left. Later that afternoon, we purchased a home gym from another company at a significantly better price than what Pacific Fitness was offering. The experience was straightforward--no bait-and-switch, no games, and no unexpected changes in pricing. Based on our experience, we will NEVER purchase anything from Pacific Fitness again. We gave them multiple opportunities to make this right, and they chose not to. The way this situation was handled was extremely disappointing and left us feeling that our business simply wasn't valued. Horrible experience. I would strongly recommend checking the advertised pricing carefully and getting everything in writing before doing business with PacFitness.

I called One Day Fitness Repair this morning with a problem with my Precor Upright Bike. Rusty…read moregave me an appointment in the afternoon. He texted me when he was on his way. I really like that. Rusty arrived on time. He had to go to two different places to find my part. My bike is working fine now and I am really happy! Rusty is my go to guy! Thank you Rusty!

Called Rusty as our Ellipital was making an aweful noise. He told us it was the flywheel. He…read moreordered the part and his partner came out and put it in. It was ok for about 2 weeks and we heard some knocking again. I called Rusty back out and it ended up being something on the bottom of the right arm. He fixed it and didn't even charge us. That meant alot to us. He made a good impression on us and if we needed him again should we have any other needs I would use Rusty again. Thank you Rusty!!!

My trainer, Kylie Fan (http://www.kyliefanfitness.com) has me working out with a 8kg kettlebell at…read morehome. With the pandemic everyone must've had the same idea to start kettlebell training at home, and as a result these are sold out from most sellers. Kylie hooked me up with the no frills American Kettlebells. It is cast iron with textured finish offers a solid grip. A kettlebell merges the strength-building benefits of dumbbells with the ability to be used for specific exercises that involve lots of movement; a singular combination that makes for a well-rounded and versatile training tool.