We recently came in to purchase a couple phones, instead of the employees helping me set up my…read morephones they spent their time messing around with 4 high school girls that were in there hanging out. After setting up my phones by myself I get home and try to access the internet, not surprised I couldn't..I go back down to the store and the manager (who was busy messing with the girls) looks at the other employee and says "you didn't set up the internet?" I told him no, he did not help me do anything. Finally after a few minutes I had my internet and was on my way. I sincerely hope this is the last time I have to deal with this company, if I need any other help I will drive to St. George, UT and get help from a Sprint/Nextel store there. They did throw in a couple car chargers as an incentive to buy our phones from them.

Mike was amazing! Woke up and my iPhone was black. I need my phone to access systems. Had to call…read moreout of work. Went to Verizon paid for a new phone and all my phone needed was a soft reset, which they did not even try! I had to pay $50.00 restocking fee. Mike saved my day and I'm so thankful!

thanks to Mike at iPhone doctor. He repaired my iPhone 7 for me. He did it fast and efficient. It…read morelooks great. It's working great and I really need this done in a timely manner. Thank you so much. service was great as well

Located in China Town just off Valley View and Spring Mtn on the NW side…read more Needed to go get finger prints done for my work. Very professional and affordable . The gentleman helping me was super nice and professional. Recommend for sure.

A horrible expirence I had earlier today.i had zelle 54.00 for 3 months service for my Chinese…read morewife.then they put the Sim card in, doesn't work?. I politely asked for a refund?. The jerk said no.maybe because im a American man?.I called my bank and tried to get my 54.00.nope!.. shitty business practices, dont go there!. I never had issues until today..im so furious! Now I'll contact better business bureau department.

Best service EVER!!! Service was fast and friendly!! I highly recommend coming to Mobile kangarooread more

This guy violated Apple's own policy about support and device care…read more Apple's site says: "Never give your Apple Account password, device passcode, or account security details to anyone else. Neither Apple nor Apple Authorized Service Providers will ask for this information. For some software support, you might be asked to enter your device passcode or Apple Account password. Always remain present while the technician has access to your device." https://support.apple.com/en-us/102868 I was there at Apple Support's recommendation after my watch wouldn't turn on. By the time I arrived, it said "recovery mode" (which it hadn't said up to that point). This guy started a device recovery process (software update, etc) without asking my permission, then charged me $20 without telling me ahead of time that I would be charged for that button pushing. THEN he told me I couldn't stop the process or leave without corrupting the software leaving me responsible for whatever was wrong after that point and essentially voiding my Apple warranty. He asked me for my phone passcode (and I unfortunately gave it to him trusting he knew what he was doing). Note Apple's policy above ("Neither Apple nor Apple Authorized Service Providers will ask for this information.") Then he said I could leave for the 90+ minutes it would take for the software update but that I'd have to leave my phone. I declined stating that I would not be leaving my unlocked phone (to which he also now knew the passcode). He scoffed at me. Per Apple: "Always remain present while the technician has access to your device." So, he doesn't respect Apple's own policies as an Apple Authorized Support Provider, and he's shady as crap about charging without giving you a chance to decline. I reported the incident to Apple. Also, my watch is still malfunctioning.

The guys in here are informative, great spirit, and incredibly fast! My iPhone 16 pro screen was…read morefixed in the less than 20 minutes! Impressed. Thank you!

Had an issue with the volume button on my iPhone 17 Pro Max and called around to a few places for…read morequotes. Nacho offered the best price and was able to fix it quickly. I only had to wait about 25 minutes, and the repair was done for a very fair price. Great service, fast turnaround, and reasonable pricing. I'd definitely recommend Nacho to anyone who needs a phone repair!

iPhone 13, paid 120$ for a cheap screen, and bad business practice. Screen makes my phone overheat,…read morebrightness decreases dramatically. My phone cracked not even a week after only falling from my bed (my bed is on the ground no bed frame) I came back within that same week and they just offered me half off. Wouldn't recommend this place to anyone who values quality. Staff were respectful and fast with the screen replacement.

Fixed my galaxy s22plus broken screen. Fast service, and competitive pricing. I would recommend…read moreto friends or family. Jo

Quick story time 2 weeks ago I had to get my sons screen…read morefixed there was a issue at the bottom of the screen which was making his phone go white I paid 180.00 to get this shit fixed out of no where it goes out again today I take it back this company is going to try and tell me I gotta pay another payment 100-150 to replace something that they was suppose to fix so they tried to act like they ain't understand so I said if you went to get your car fixed and you paid money to fix the issue and the same issue came back of what was suppose to be fixed are you going to pay double they going to say no lol so why tf would I do that make it make sense DO NOT GO TO THE IPHONE DR ON RANCHO AND WASHINGTON #scammers #badbusiness #donotsupport

My mom had them fix her phone screen, and when she got her phone back, they carrier blocked it and…read moretampered with something. The phone is a Samsung and when I talked to Verizon about troubleshooting my SIM card so that my mom could receive calls and texts they were saying that it was blocked by Apple. How does a Samsung phone have anything to do with Apple? These guys are frauds scammers and they will soon be dealt with!

These guys really know customer service. I went in for a simple question and was able to not only…read moreget my question answered, but options I had not thought about. Store is clean and plenty of employees to help all that need help quickly.

Another very helpful experience with he staff at TMobile. Michael and his staff are knowledgeabl…read moreand consumer friendly.