Who demands payment in the middle of a 30 day cycle? TDS Telecom that's who. Their website claims…read moreno longer need a cable modem but can use an optical network terminal (ONT) in place of it and states installation is free. But when I contacted them, the rep said would need to rent their modem to connect to the ONT for $10/month. Was costing me $78 a month for 300 Mbps internet using my own cable modem/router. Went with another service for $64 for 500 Mbps and $8 per month for ONT and router. Basically $15 per month cheaper and 66% faster. Service only went down a couple time a year, and while speed would decrease significantly during major events and holidays, it wasn't to the point of excessive buffering while streaming. I give them 4 stars for service reliability, and one star for value and billing.

TDS here in Mesquite Nevada is really bad. I have had more outages here in Mesquite, NV in last 3…read moreyears than I have had in prior city where lived 20 years. Plus call support and be treated like do not know nothing internet even after telling them that am a system and network administrator.

Stopped in while traveling and they fixed the problem plus saved me money on my bill. Always good…read morecustomer service at all Verizon's I stop at.

My senior parents both have service at this location, and recently purchased 2 new phones with an…read moreupgrade on their account. They don't understand the setup process very well, but no one at this location seems to care or want to help. They've been in 2 separate times to get help with various things, and each time are turned away with "go home on your computer and sign in". THEY DON'T HAVE A COMPUTER, HENCE WHY THEY CONTINUE TO COME IN. I've tried to help them, but I can't get the answer they're looking for. It is 100% this locations responsibility to assist their customers, and this is absolutely unacceptable. We live in a retirement age community: these employees should know that and consequently, have the patience to assist as needed. After seeing the struggle my parents have had trying to setup their phones, I'm thankful we dropped Verizon for our family last year. Terrible customer service AND the most expensive plans on the market.

Alex was very helpful in changing my sim by calling the phone company…read more He even changed the sim tray for me. Definitely recommend Thanks

Called, got a great quote for screen repair, immediate availability upon walk-in, and 15 minutes to…read morefix. Super pleasant and convenient. Thanks, Alex! Free glass screen for checking in on Yelp was a nice perk!

This kiosk in between the Paris hotel and the horseshoe hotel is a rip off…read more They charged me $160 for something that I found on Amazon for $40. Shame on them and shame on the hotels for allowing cellular planet to do business there when they are ripping off customers. Bad business for casino!!!!!!

DON'T BUY FROM THIS COMPANY!!! When & if you have issues, they won't respond…read more I bought a "Battery Case" for my iPhone 12 Pro Max but it only lasted 6 months & I called left messages many times but no one will retun my message. I even told them to text me where to send it back but nothing. So plz don't buy from this place if you are in Vegas in the tunnel near Horseshoe.

Good place for any cell needs. Thanks Micheal…read more Always helpful and knowledgeable. Happy

Once upon a time I was searching for a cell phone repairman and a good cellular network…read more Somewhere along the long winded road of Sahara boulevard. A place appeared like a mirage, in the name of Celluar Depot. Inside was a man named Michael, whom I enjoyed networking with. A good person who provided simplified service. A modern guru who believes, a Cricket payment should not feel like a traffic ticket.

Elizabeth was so professional and helpful with my friends who needed two new phones and numbers. I…read morehighly recommend this assistance gets definitely an attaboy.

This is by far the best phone store in town. Great customer service and amazing deals. The workers…read moreare really experts on all the phones and plans, any problem with your phone i would recomend coming in to cricket and seeing what they can do.