Came in to get some snow gear before heading out to Dodge Ridge for the weekend. The store is clean and huge, everything is easy to find, they have a great selection, and prices were very fair. Gabriel helped me out and was a super cool dude. Would recommend coming here for all your sporting needs. Don't forget to sign up for their email lists at the register for a 10% Discount at your next visit! read more

Big 5 Sporting Goods - Storefront - Sporting Goods Near Me - Merced, California

It's a good store, but the employees they've hired lately don't know anything about their products. They don't even know the names of some basic outdoor gear. Would be nice if they hired employees who actually spent time outdoors, and not just playing sports. read more

Excellent customer service every time I go shopping. If they don't have the actual item they can call another store and have it placed on hold read more

they didn't give me the big 5. that is the reason why i go to big 5. i needed the big 5, and i didn't get the big 5!!!!!!!!!!! i talked to their manager and yet no big 5. like whats the reason for the name "big five" when i dont get a big 5. like what the actual freakbob. read more

If I could give zero stars I would. Worst customer service. No managers around to talk to. All the sales stickers were taken off and was told that the sale ended yesterday but they can't honor it yesterday...how does that make sense. If it ends July 30 then you should have til the store closes that day for the sale. And the African American guy that walked up say..."we ain't gonna help you cuz we ain't got no managers."How ghetto is that. Would not go there again. read more

Was there yesterday with my wife after going to O'rielly Auto Parts store and needed to use the restroom badly. Asked the salesman and he said he's going to ask his manager. Came back and said they don't have a restroom which was a lie because a couple months back they let my daughter used it. I wonder who is managing the store now. It is sad because we had to leave, had they let me used it would have spent more time shopping there and spend some good cash. Especially, with how the econmy is would you say allowing your customers to use a restroom in your facility would better your sales by allowing them to shop more comfortably? Guess I will be taking my business elsewhere maybe the Atwater location is much more better? read more

Who pissed on Ashley's Cheerios this morning!? Super rude ghetto customer service coming from store manager ASHLEY. But what can I expect from a boarded up store. She was super rude to myself and to another store manager in Turlock California. I was trying to return some items in Turlock and Ashley was very rude and ballsy over the phone to store manager (turlock) and I called also while at the Turlock location and she did the same to me just plain out super rude and disappointingly ghetto. I had to drive from Turlock to Mer-DEAD and Ashley wasn't ballsy enough to come out and take care of me or the problem. She sent up a young lady to attend me and Ashley still didn't come out. Where's Ashley!? No Ashley she was hiding in the the little room in the front.Honestly the worst customer service ever. I'll never stop/shop here again. Thank you very much Ashley. YOU SUCK ASHLEY!!! read more

Everything I pick out was marked wrong. 5 things all came up different price than on shelf. The one guy who's always just standing there right where you walk in is useless! They called fir help in back no one showed up , I had about $299 of stuff. I just left . I'll go to Turlock or wait until I go back to San Jose. read more

Went in to buy a pair shoes for work and the gym and Donte was very helpful. He was attentive to the customers. He even went above and beyond and helped me find the size that will fit my feet best. He was very patient with me as I was trying on over 5 pairs of shoes just to find the right ones. Overall I am very satisfied with my purchase and the service was great! read more

Employee Ashley, was very unprofessional and wanted to avoid at all cost to give a miserable 10% discount. Oh well there is always Big Five in Atwater . She definitely fits in at that store with her want to be tuff attitude. Management must be very please. read more

Manager is rude and honestly acts like she hates helping people, besides that the store is well stocked and has some cool employees, sorry they have to deal with her read more

Absolutely horrible service. Made us wait extremely long periods even the store was EMPTY & employees were just milling around. Employees have absolutely no idea what they are doing or selling. We asked what the appropriate shells for our shotgun were & were given & sold the wrong ones & could not legally return the shells. Had to wait around & return multiple times even though we would call before hand to make sure she was in just for Esmeralda to give us the most subpar instructions & sell us the wrong shells. read more

Crap store with a crappy store manager. They are rude and not helpful. Spoke to store manager about a return she sounded more angry than anything. read more

I went into the store to look for a gift for my nice and nephew and left with so much more. The staff was so friendly and helpful. The manager was very knowledgeable about the fishing regulations. It saved me a ton and helped me get everything situated for our upcoming trip! I will definitely continue to shop at my local Big 5! read more

Long story short I've never fished before in my life so I unknowingly bought HALF EMPTY BAIT from this location. Fast forward a week or two and at the river when I finally open my bait and it's already OPEN, USED and DRY! Thankfully I had bought another different bait that was actually brand new and sealed! So when I get back into town I immediately drive to the Big 5 to exchange the nasty bait for what I paid for, A BRAND NEW BAIT. I didn't buy the cheap $4.99 power bait either I bought the Gulp! That's like $6.49. The MANAGER KEPT REFUSING to exchange the bait basically saying that it was ME who used it and now trying to return it!!!!! I would never in my life use up a bait and return it to the store and lie about it. LIKE DUDE WTF NOR HAVE I EVER BOUGHT BAIT IN MY LIFE I DIDNT REALIZE I SHOULD CHECK THE SEAL BEFOREHAND... IF THERE IS AN ALL SALES FINAL POLICY THE BAIT NEEDS TO BE CHECKED BY THE CASHIER BEFORE LETTING IT LEAVE THE STORE! I know I had just came from the river and was looking a bit rough but seriously she was treating me like I was a total scumbag... I have money to spend but not money to just throw away!! On bait that someone in this crazy town STOLE before I bought it!!!!! She kept refusing and saying that I could have a discount on another jar... like, NO I want what I paid for! A huge chain store especially Big 5 should have better policies, security, and customer service! They should tape the outside and check them upon purchase if you have an all sales final policy! I had to make a big ol' scene which I absolutely hate it was embarrassing and belittling, I was completely flustered, frustrated even accidentally cursing before the manager finally did the right thing and just exchanged the damn used up crusty bait that no one would ever spend their hard earned money on. Honestly I think this is probably a common occurrence too because seriously on my first fishing trip ever I bought different bait from both Walmart, and Big 5 two of which were already used and dry, the difference is Walmart exchanged it no problem and didn't treat me like a thief and liar BECAUSE I AM NOT ONE! I definitely will never come here again, EVER. ALWAYS ALWAYS CHECK YOUR BAIT BEFORE YOU BUY, IT'S NOT WORTH THE HEADACHE never in my life have I been treated this was it was the worst management/customer service ever! At least she was happy to know I would be taking business elsewhere. Ashley (that's what my receipt said), you are genuinely terrible and it was sincerely a displeasure to have met. read more

Take your money elsewhere they rip you off I bought leggings on special and was charged almost the original price.

Take your business elsewhere. Their asst. Manager does not know what she is doing and Is completely rude. Learn the laws before you judge people and lose out on a sale. Oh well money well saved. Customer service sucks read more

They rip people off!!! They had several sets of kettle weights priced at 29.99. When my sister in law went to the register to pay them they charged her $99.99. They refused to honor the price they marked them at!!!!! read more

Big 5 Sporting Goods - Sporting Goods Near Me - Merced, California

Just about the biggest and nicest Big 5 I've seen in a long time. Lots of product but it isn't crammed in there. Service is good as well. Will be doing more shopping here for sure. read more

We stopped at this store to get some last minute snow supplies for Yosemite. We checked the map and yelp reviewed this a 1 star. We were hesitant but it was in our proximity so we wandered in. Upon arrival we greeted and within 3minutes of being in the store Brianna approached us with a friendly smile and a genuine interest in helping. She stuck with our group until we were all supplied with what we needed. She offered sensible recommendations. She was friendly and attentive. Thank you Brianna for making this stop pleasant and ether than what Yelp previously suggested by others. You and the floor staff is what make a brand better. read more

First and last time visiting this store. Walked out after 15 minutes of looking for an associate to help me with some shoes. Shame I was going to purchase shoes and a few other items but will take my business elsewhere. read more

Great service. I went the other day and they had a good selection. It does say on here that they open at 930 but they don't so they should probably change that. The fitting rooms were nice and clean when I went. Although it could be because I went in the morning. Overall it was a good experience read more

Great selection , nice customer service, nice shopping atmosphere. Average pricing for spandex Capri and pants.

What a wonderful Big 5! The workers are friendly and helpful! It is clean and well organized! I have had 3 top notch experiences here and will continue to use this as my local sporting goods store! read more