I always dread, and hate, eye exams. Mainly, I hate the drops, and the bright lights, and the…read moreglaucoma test, and... well, most of what goes on. This is the first time I could almost say I ENJOYED an eye exam. They have a new machine that scans the eyes without drops, which means not having to drive home with the bit of film over your eyes! (It does cost extra but frankly I think it was worth it). He was also able to scan my corneas, as I have thick corneas that always register high on the glaucoma test (being a new patient, he couldn't just take my word on that!). It was nice to come away knowing that I'd had a more thorough checkup than I'd had in years and all was OK. Plus, my previous doctor was trying to talk me into getting cataract surgery, and this doctor assured me that I was nowhere near needing that yet. I would definitely recommend this clinic.

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

If you live in the Des Peres, Kirkwood, Glendale, Rock Hill area you should be going to West County…read moreVision to see Dr McReynolds for your eye care needs. We had the pleasure of knowing Dr McReynolds for about 10 years. Then lost touch with her when she moved to another practice. Then when we lived in Kirkwood and found out she had opened up West County Vision we were happy to have her close by again. She took care of all our family optician needs during our stay in Kirkwood. She is friendly, thorough, knowledgeable and compassionate. The office staff and optician will make sure you find the right pair of glasses that best suits you. We have never felt rushed, they take the time to get to know you and your family. West County Vision reminds me of that small town practice that knows their patients. Check them out, you'll be glad you did. (Full disclosure, we no longer live in the area)

If you're looking for the best eye doctor in metro St. Louis, I can confidently recommend Dr…read more McReynolds. Everything about her office is spot-on: West County's staff is friendly & efficient, they have top-of-the-line diagnostic equipment, and Doc McReynolds is kind, perceptive, and professionally astute. She's also great with kids. The office has a selection of eye gear & frames in the lobby, and they will facilitate contact lens orders for you. It's definitely one of the most thoughtfully managed medical-related groups our family has used, and Dr. McReynolds stands above any optometrist we've met over the course of multiple-state relocations. The St. Louis/Kirkwood area is fortunate to have such a great resource.

Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

Fantastic experience today. If you wear glasses run, don't walk to Warby Parker immediately. The…read moreselection and prices can't be beat. Their pricing includes frame, single vision lenses and scratch protection. Frames are sectioned off most either $95 or $145 all in. You can add blue light protection for $50 which is a must for us computer workers. And the sunglasses had several different colors for lenses to match your preferences. There was a deal 15% off 2 pairs so got a new pair of glasses and sunglasses for less than the last pair of glasses I bought and hated with insurance. They don't take insurance, but that's ok because their pricing is better all in than most insurance plans in my past experience. There is a 30 day return policy if you are not pleased with your selections one you get them. And a 6 month scratch cover on lenses. This place was bustling a steady stream of people in and out so plan accordingly.

The Warby Parker in Town and Country provided the GREATEST shopping experience I have ever had…read more Don't go anywhere else. Ask for Nick and you will be treated with kindness and respect and will end up with eyeglasses that are gorgeous and flattering. He is a genius!

I had an emergency eye situation and was not hopeful that Dr. Steele, my very reliable but annual…read moreoptometrist, would make room for me within an hour's notice but Dr. Steele and his team got me in asap. I had an acute cornea abrasion and Dr. Steele accessed me, provided some medicinal help, then made the call to a cornea specialist where I was seen within 12 hrs. Dr. Steele was compassionate, helpful, and most importantly, treated me like I was the most important person in his life at that moment.

Dr. Steele. saved my vision! I walked in his office,…read morewithout an appointment, and told him that I had huge globs floating in my eye. He sat me down, took a picture of the inside of my eye, and said, "You have a torn retina. You need surgery, immediately". He called the Retina Institute, got me in within 30 minutes and they performed emergency surgery. Afterwards, the surgeon told me that if it had not been for the fast action of Dr. Steele, I could've lost my sight. Dr. Steele now has a patient for life!

I had to switch doctors because my previous eye care provider no longer accepts my insurance. I…read morewanted a place with a nice variety of glasses and this place is it. Huge store with many options of Eyewear for the family. Once I saw the selection, I scheduled an appointment for me and my family with staff (you can also schedule online). They were able to accommodate a day and time that could fit everyone in within a reasonable date. The doctor is nice, thorough and really listens to his patients. Staff was friendly, patient and understanding as well. Some staff employee are new and still learning which causes a delay but we are also patient (us adults more than the kids). I totally recommend this place if you are looking for eye glasses as they have nice frames for all price points.

Always go to Ace, shes the best eye tech there. I live in a different state and she made sure I got…read morethe type of glasses that look amazing on me, made sure to pair on time and even went the extra mile to inspect before sending out. Mosr definitely need a raise!!!!!!

Excellent care and very professional. Dr Luken very nice. She was very thorough. I felt like I had…read morean overall good eye exam.

Excellent. I am very nervous about eyes and was made to feel comfortable. I recommend them.read more