This is a tough review because:
Bioluminescent bay- 5+ stars
Clear bottom kayaks - 5 stars
Guide on the water - 5 stars
Logistics - 2 stars
I'll explain: We signed up for 7 pm tour. The company was quite firm about the need to be at the meeting spot on time. We even got a reminder text the same day. All ten people on the tour are there before 7:00. All the other tour companies depart at 7:00 and ten of us are waiting in the dirt parking lot.
At 7:15 one guy in the group gets a text (no one else brought phones) saying the driver is on Her way. She shows up about 7:35, doesn't apologize, collects money, goes through check in and tour spiel and we set off about 7:50. My main complaint is this: we were their second tour of the evening (no problem), so why tell us to be there at 7:00 and keep us standing around uninformed for 30+ minutes? Why not tell us to meet at 7:30? Anyway, the entire group was put off with this bumpy start.
Which is unfortunate because the bioluminescent bay on a moonless night was a spectacular experience. Just AWESOME. The clear bottoms on the kayaks really added to the fun. The tour guide on bay was helpful and really knowledgeable.
So, excepting the rough beginning, this was a great experience. read more