Great customer service! They were great at explaining and answering my questions with patience and…read moreunderstanding. They went above and beyond on my installation by making small fixes that they saw I needed for the proper functionality on my installation. This was done when they already had easy access in addressing the issue. Instead of them telling me I needed to come back for another appointment to address it. All at no additional charge! As an audio professional myself, I strongly recommend Advance Audio. Quality, value, and service, it seems like a lot of those basic qualities are missing when serving customers. Thank you Advance Audio!

I got the automatic start installed. My Toyota battery began to keep dying, Went back for them to…read moreuninstall it and had no more issues with my vehicle starting. Whatever they did was draining my battery but they said it was my new battery the whole time , wouldn't take accountability for it. They refused to refund our money. Just a bunch of kids that don't know what they're doing there.

I called and spoke with Joad, he was awesome. Asked for a rather specific part that nobody else…read moreseems to have and he had it in stock! Before he got off the phone with he made sure to put eyes on the product so I didn't waste a drive here. The product was listed at the same price as anywhere else online which was nice. Will definitely be coming back when I install door speakers!

Customer service is amazing! They definitely go above and beyond from installation to explaining…read morehow the new system operates. Highly recommend!!

I had a very disappointing experience with 316 Customs. I initially called and explained the issues…read moreI was having with my car stereo, and they assured me over the phone that they could fix it. I brought my vehicle in, they worked on it all day, and I paid $250 when I picked it up. Unfortunately, the stereo was not fixed. It had a noticeable reverberation issue that was not present before. When I brought this to their attention, I was told, "that's just the way it's going to be," and they refused to offer any type of refund or partial refund. During that visit, my boyfriend became frustrated and made an inappropriate comment, which I do not condone. However, we tried to handle things more appropriately afterward. The following Monday, I called again to report that the Bluetooth was also not working. They told me to bring the vehicle back in and promised they would fix it. When we returned on Wednesday morning, they took one look at my boyfriend and immediately told us to "get the f*** out" and refused to do any further work on the vehicle. At this point, I paid $250 for repairs that were not completed, and they refused to make it right or even attempt to fix the remaining issues as promised. Very unprofessional and disappointing experience.

These guys are top notch. I needed my old remote start removed due to battery issues. I ended up…read morehaving them install a new one and they were able to do it same day. They did a wonderful job and the price was way better than expected. If you need a radio or automatic start install, don't go anywhere else!!!!!

Fabulous job!!! Aron and Kathy were awesome. I will, and I have recommended them to friends and…read morefamily.

From the owner: Car audio alarms ..intoxalock service centerread more

Needed some new beats in my truck. Tried this place in the past, wasn't to impressed but decided…read moreto give it another try. I like JL and Alpine. Jordan and Brannon were very knowledgable and friendly. NEW OWNERS are great. Place is a lot different, cleaner and more professional. Easy drop off. The even asked if they could pick my vehicle up for me and when I couldn't pick it up, they delivered it back to me. No hassle experience! Bonus - had my windows tinted by Rebecca. She did an amazing job!!! Thanks Street Beat!!!

I wouldn't even give this place one star if possible. Very rude employees and TERRIBLE customer…read moreservice. I bought a remote start and they told me that they would make a secondary key for me. 2 weeks later I have paid $300 and still cannot remotely start my vehicle. I've gone back several times and each time have met an increasingly hostile workforce. DO NOT GO HERE!! There are much better places in Wichita to get the same products and better service.

Ryan and his team exceeded my expectations. I presented them with what I thought would be a…read morechallenge and they knocked it out of the park. They troubleshooted my vehicle, told me what they found and provided a solution. They communicate well, their services are priced fairly, and they also work fast and efficiently. If you need any car audio work done, I can't recommend this place enough.

Amazing! They helped with installing one of our fleet cameras! Ryan was super responsive and super…read moreprofessional. Will definitely use them again.

I recommend this business highly. I have bought a new audio system from them and a remote start…read more They did a great job. When my remote start quit working on my phone app they took the time to explain everything and it ended up only needing programming. I had previously taken it to a place closer to me because I thought it wouldn't matter since it had been longer than a year. They told me I needed a whole new system. So I Decided to get a second opinion at Precision Audio and they were able to get it up and running at a lot less cost than the other company quoted me. They were very nice courteous and knowledgeable

They got me into the shop fast and early in the morning which was great. I needed a new double din…read morestereo installed. I already went ahead and took the old radio out and had the dashboard taken apart. They took too long in my opinion. Almost 3hrs. The stereo was not working as it should. I couldn't access my setting or any other features, due to manufacturers safety. I had ordered a bypass module to get around that. They said they didn't know what else to do. "I don't normally work on that brand of stereo" was his excuse, and told me to figure it out myself. He also said that I ordered the wrong product. I ordered specifically for my vehicle and stereo. Not impressed. Their service" was almost more than what I bought my stereo for. I went to these "professionals" to get the job done fast and right the first time. They could've offered to trouble shoot at least. Not recommended.

They helped me get some new equipment kn an older RV. For me it would have been a challenging…read moreinstall but they made it look like it was a factory job. The price was fair as well!

I took my car to D&B this morning for an oil change & routine service call. They found an oil leak…read more& instead of fixing it & charging me. Brad suggested I call Nissan as it should be under warranty. As it turns out, there was a recall for that very reason. I just want everyone to know how honest they are. They are very friendly, thorough, knowledgeable and can I say it enough....honest!

john I think his name had a terrible attitude and was short tempered with me. I had a problem with…read moremy vehicle and they couldn't find it