Great customer service! They were great at explaining and answering my questions with patience and…read moreunderstanding. They went above and beyond on my installation by making small fixes that they saw I needed for the proper functionality on my installation. This was done when they already had easy access in addressing the issue. Instead of them telling me I needed to come back for another appointment to address it. All at no additional charge! As an audio professional myself, I strongly recommend Advance Audio. Quality, value, and service, it seems like a lot of those basic qualities are missing when serving customers. Thank you Advance Audio!

I got the automatic start installed. My Toyota battery began to keep dying, Went back for them to…read moreuninstall it and had no more issues with my vehicle starting. Whatever they did was draining my battery but they said it was my new battery the whole time , wouldn't take accountability for it. They refused to refund our money. Just a bunch of kids that don't know what they're doing there.

I called and spoke with Joad, he was awesome. Asked for a rather specific part that nobody else…read moreseems to have and he had it in stock! Before he got off the phone with he made sure to put eyes on the product so I didn't waste a drive here. The product was listed at the same price as anywhere else online which was nice. Will definitely be coming back when I install door speakers!

Customer service is amazing! They definitely go above and beyond from installation to explaining…read morehow the new system operates. Highly recommend!!

I had a very disappointing experience with 316 Customs. I initially called and explained the issues…read moreI was having with my car stereo, and they assured me over the phone that they could fix it. I brought my vehicle in, they worked on it all day, and I paid $250 when I picked it up. Unfortunately, the stereo was not fixed. It had a noticeable reverberation issue that was not present before. When I brought this to their attention, I was told, "that's just the way it's going to be," and they refused to offer any type of refund or partial refund. During that visit, my boyfriend became frustrated and made an inappropriate comment, which I do not condone. However, we tried to handle things more appropriately afterward. The following Monday, I called again to report that the Bluetooth was also not working. They told me to bring the vehicle back in and promised they would fix it. When we returned on Wednesday morning, they took one look at my boyfriend and immediately told us to "get the f*** out" and refused to do any further work on the vehicle. At this point, I paid $250 for repairs that were not completed, and they refused to make it right or even attempt to fix the remaining issues as promised. Very unprofessional and disappointing experience.

I had an alarm installed last July. The remote stops working within the year warranty. Then the…read moreshops owner comes out to tell me I damaged the remote with water. The button just fell out of the back of the remote. I never got the remote wet and there was no water indicator on the chip board inside the remote. Then they keep my remote, tell me they will order me I new one which I paid for, and because I left an honest review on their Google they refunded my money and banned me from the shop. Now I have no remote and am out over $700.00. Beware of this shop and viper products. They don't honor their warranty or stand behind the product they sell.

Fabulous job!!! Aron and Kathy were awesome. I will, and I have recommended them to friends and…read morefamily.

From the owner: Car audio alarms ..intoxalock service centerread more

Took my money and never delivered my stereo. Found out later that he's done this to multiple…read moreothers. Took him to small claims court and Butler County was very familiar with him. He didn't bother to show up and never made good. Guy is a complete crook.

From the owner: Sounds of Heaven designs complete audio systems for all needs and budgets. We work by appointment…read moreonly so that we can give you our full attention and focus on your specific needs and desires. Mobile installation is available to your driveway, Marina, storage unit, and more.

Needed some new beats in my truck. Tried this place in the past, wasn't to impressed but decided…read moreto give it another try. I like JL and Alpine. Jordan and Brannon were very knowledgable and friendly. NEW OWNERS are great. Place is a lot different, cleaner and more professional. Easy drop off. The even asked if they could pick my vehicle up for me and when I couldn't pick it up, they delivered it back to me. No hassle experience! Bonus - had my windows tinted by Rebecca. She did an amazing job!!! Thanks Street Beat!!!

I wouldn't even give this place one star if possible. Very rude employees and TERRIBLE customer…read moreservice. I bought a remote start and they told me that they would make a secondary key for me. 2 weeks later I have paid $300 and still cannot remotely start my vehicle. I've gone back several times and each time have met an increasingly hostile workforce. DO NOT GO HERE!! There are much better places in Wichita to get the same products and better service.

Ryan and his team exceeded my expectations. I presented them with what I thought would be a…read morechallenge and they knocked it out of the park. They troubleshooted my vehicle, told me what they found and provided a solution. They communicate well, their services are priced fairly, and they also work fast and efficiently. If you need any car audio work done, I can't recommend this place enough.

Amazing! They helped with installing one of our fleet cameras! Ryan was super responsive and super…read moreprofessional. Will definitely use them again.

I recommend this business highly. I have bought a new audio system from them and a remote start…read more They did a great job. When my remote start quit working on my phone app they took the time to explain everything and it ended up only needing programming. I had previously taken it to a place closer to me because I thought it wouldn't matter since it had been longer than a year. They told me I needed a whole new system. So I Decided to get a second opinion at Precision Audio and they were able to get it up and running at a lot less cost than the other company quoted me. They were very nice courteous and knowledgeable

They got me into the shop fast and early in the morning which was great. I needed a new double din…read morestereo installed. I already went ahead and took the old radio out and had the dashboard taken apart. They took too long in my opinion. Almost 3hrs. The stereo was not working as it should. I couldn't access my setting or any other features, due to manufacturers safety. I had ordered a bypass module to get around that. They said they didn't know what else to do. "I don't normally work on that brand of stereo" was his excuse, and told me to figure it out myself. He also said that I ordered the wrong product. I ordered specifically for my vehicle and stereo. Not impressed. Their service" was almost more than what I bought my stereo for. I went to these "professionals" to get the job done fast and right the first time. They could've offered to trouble shoot at least. Not recommended.

Not the has been closed for years don't go there it's a dispensary now unless ur looking for thatread more

They helped me get some new equipment kn an older RV. For me it would have been a challenging…read moreinstall but they made it look like it was a factory job. The price was fair as well!

I shopped online at several places and found the tires I wanted at the cheapest price. I went to…read morethe Discount Tire website and noticed that they price match, within a couple of hours I got a call from them saying they would not only match the cheaper online price but gave me an additional $3 per tire off, it's not a lot but a great gesture. I went to the store a week later and purchased the tires and another week later they were installed in about 35 minutes. Outstanding customer service and installation experience. Thank you Cody. The day after I had the tires put on I made a 100 mile drive and found at least one tire fairly out of balance at highway speeds (75-80 mph). I called when I got back and they did not hesitate to make it right. We'll see how they are when I take them in to actually get the balance checked.

I arrived to the store around 9 AM and requested service to help remove a nail from my tire. Joe…read moresaid that it should be about an hour and 15 minutes so I told Joe I would stay at the shop and waited there. At 10:04 AM I got a text message with an invoice, but no one notified me of any updates. I wasn't sure what the workflow was, so I sat and waited patiently. Three hours later around 12:20, a little irritated from seeing many people come in after me and leave before me, I go to the front and ask if I hop over to Chick-fil-A to grab some food, how will I be notified? And the other guy said I would get a text message. After ordering my sandwich, I thought about if the invoice was the text message he was referring to. After wasting money on a meal to kill time, I head back and then Joe runs up to me and hand me the keys and said they just finished up but they didn't call me because they did something weird with the paperwork. I have a feeling that Joe lied to my face and the car was done earlier, he just did not give it to me. I finally left around 12:40 PM. I'm not sure why Joe did not follow up with me when it was taking longer than expected. I tried being as patient as possible, but waiting at the tire shop for almost 4 hours when being quoted 1 hour and 15 minutes is very painful. I normally get tires here for my other car, however the service was so bad that I will have to look into Costco or Bosley.