Great customer service! They were great at explaining and answering my questions with patience and…read moreunderstanding. They went above and beyond on my installation by making small fixes that they saw I needed for the proper functionality on my installation. This was done when they already had easy access in addressing the issue. Instead of them telling me I needed to come back for another appointment to address it. All at no additional charge! As an audio professional myself, I strongly recommend Advance Audio. Quality, value, and service, it seems like a lot of those basic qualities are missing when serving customers. Thank you Advance Audio!

I got the automatic start installed. My Toyota battery began to keep dying, Went back for them to…read moreuninstall it and had no more issues with my vehicle starting. Whatever they did was draining my battery but they said it was my new battery the whole time , wouldn't take accountability for it. They refused to refund our money. Just a bunch of kids that don't know what they're doing there.

I had a very disappointing experience with 316 Customs. I initially called and explained the issues…read moreI was having with my car stereo, and they assured me over the phone that they could fix it. I brought my vehicle in, they worked on it all day, and I paid $250 when I picked it up. Unfortunately, the stereo was not fixed. It had a noticeable reverberation issue that was not present before. When I brought this to their attention, I was told, "that's just the way it's going to be," and they refused to offer any type of refund or partial refund. During that visit, my boyfriend became frustrated and made an inappropriate comment, which I do not condone. However, we tried to handle things more appropriately afterward. The following Monday, I called again to report that the Bluetooth was also not working. They told me to bring the vehicle back in and promised they would fix it. When we returned on Wednesday morning, they took one look at my boyfriend and immediately told us to "get the f*** out" and refused to do any further work on the vehicle. At this point, I paid $250 for repairs that were not completed, and they refused to make it right or even attempt to fix the remaining issues as promised. Very unprofessional and disappointing experience.

These guys are top notch. I needed my old remote start removed due to battery issues. I ended up…read morehaving them install a new one and they were able to do it same day. They did a wonderful job and the price was way better than expected. If you need a radio or automatic start install, don't go anywhere else!!!!!

Outstanding service. Checked on the requested job and they were the lowest price and they had in in…read morestock. Several complicated steps later they were still working on it. Not going to give up. Highly recommend.

I went up there with a 5 port amp (installed and wired to the speakers) and a box for subs. I…read moreasked them to help me find 2 subs that would match the amp and the airspace in the box. They did that great. My amp didn't have 4 rca cables stretched to it so they sold me 2 adapters to get sound to all speakers. The guy said he could either rewrite the entire system and install the subs or just sell me the subs. He said 3-4 hours for the installation. I have the wires ran through the door jams (properly) and under the trim. @$50 an hour plus the $300 for the subs. I decided to simply purchase subs and try to finish the job myself. I should have stayed home and called crutchfield.com. They will walk you through and help you find the right subs to match your amp without ever leaving your house. Maybe I'm just being cranky because I just got off of night shift, but I really expected more from them and was not impressed. Sorry guys, not sorry.

Needed some new beats in my truck. Tried this place in the past, wasn't to impressed but decided…read moreto give it another try. I like JL and Alpine. Jordan and Brannon were very knowledgable and friendly. NEW OWNERS are great. Place is a lot different, cleaner and more professional. Easy drop off. The even asked if they could pick my vehicle up for me and when I couldn't pick it up, they delivered it back to me. No hassle experience! Bonus - had my windows tinted by Rebecca. She did an amazing job!!! Thanks Street Beat!!!

I wouldn't even give this place one star if possible. Very rude employees and TERRIBLE customer…read moreservice. I bought a remote start and they told me that they would make a secondary key for me. 2 weeks later I have paid $300 and still cannot remotely start my vehicle. I've gone back several times and each time have met an increasingly hostile workforce. DO NOT GO HERE!! There are much better places in Wichita to get the same products and better service.

Jeremy had me pretty convinced he was a great mechanic with a kind heart. He even committed…read moreinsurance fraud to make sure my vehicle was fixed (I did not have $1000 for my deductible, so he worked it in to the total, insurance paid him). After spending close to 6K on an engine replacement with Jeremy, I was assured from him personally that he has never had any problems with the engines he has purchased in the past from this dealer and he has never ever had any issues completing a warranty exchange. Warranty included parts and labor for 1 year from the date of install. Even after staying on top of oil changes and other normal maintenance required for the vehicle, less then 6 months after the replacement the engine needed replaced, AGAIN! I was given a bad engine. My original engine only needed the timing chain fixed but instead of being ethical, he wanted money. He told me I basically had to replace the engine and so I did. Since the timing chain was the only problem with my original engine and he lied to me, basically forcing me to replace the engine and not fix the timing issue. Jeremy doesn't follow any business ethics guidelines or rules and is only looking to make a quick buck when he can. I was not refunded my money, my engine wasn't replaced and not once has he offered other options to make this right so my family has a working, safe, reliable car!!!!

I am spent years taking my automobiles in for services and getting robbing. I take my car in and…read morethey tell me I need things done that doesn't. I found Biddle's auto repair I know I found an Honesty Mechanic that does not Rob me and tells me what I need. Biddle's is well priced and provides professional service. Biddle's is the place to go for any automotive need. thank you Biddle's for being there

This will be a different review than the ones I have read on the website. I am not very happy at…read moreall with the installation and the time it took to get it done. I stopped in to the store one afternoon because I was thinking about putting a Stinger 10" screen stereo in so I could put a backup camera in my truck. I found out that they were a dealer for the Stinger stereos so wanted to see one up close. They did have one in stock so got to look at it. He said the system was awesome. I showed him the sale theywere having on the website and since he couldn't order it for the price they were selling it for said they would install it. I also ordered a tailgate handle backup camera. I paid for the camera at that time and was handed off to the ladies up front to schedule the appt for the install. I received the stereo on a Tues. My appt was setup at 2pm on Friday. I called Wed to see if I could get in earlier and was told on Thurs at 11am. I called before I came to the store and was told the backup wasn't in and they hadn't shipped it yet. So was back to the original appt on Friday at 2pm. From the ladies up front was told the installation for the stereo was 99 dollars and the backup camera was 150. I had the vehicle there at the scheduled time and my friend and I went to eat. Was told that it would be done around 6pm which it wasn't. Was called by the person who I had first talked to the installation was an all day job and not what the lady had told me. The installation price went up to 199 then and was told that was a discounted price because of the difficulty of the installation. We were told 6:30 then and finally with not hearing from them we went to the shop to see what was going on. This was about 8pm on Friday. We got there and it wasn't even close to being installed. There was an open bottle of crown on the workbench and the one helping to install it didn't act sober. He kept telling me over and over on how hard this installation was and how this was a universal kit I ordered. I kept telling him I asked if it was the right one and was told yes and to go on and order it. He kept repeating they were another 3hrs from having it done and kept saying over and over how difficult it was. He kept telling me for me having to leave it there over the weekend and the problems of the installation he would put some new door speakers in the doors. The way I left it on Friday was I wanted the hole in the dash covered which there was a boot to cover it. He still kept saying he would fix that and put the new door speakers in it. It finally got finished Monday late afternoon. No new speakers and the hole behind the screen was not covered up. The backup camera has a terrible resolution so it is very blurry. I am not very happy with this deal at all. I have debated and debated rather I should write this and post it. I didn't get my hole filled up and didn't get the speakers.

I called into the good vibrations very optimistic they would do the job quickly and do it…read morecorrectly. I had this assumption because a friend referred me to them. They set me up with everything I needed and told me my appt. was at 9 am just over a week away. I let them know on the phone I was an hour away and wanted to take care of this the day we set it up to avoid multiple trips. I made it clear it was not an option if we did not do it the same day. They assured me it would be done on the day of the appt but it could take all day. I was fine with it taking all day as long as it was done in one day. Dropped it off and was picked up by a friend. That afternoon they called and told me they would need to keep it 3 more days to get it done. I wasted my entire day and 120 miles of driving in diesel. My ride wasted 50 miles of driving in gas and some of her day. Why have me come in at 9am if you are not starting in the morning? They did nothing to my truck and had it there at least 5 hours, probably more. All because they can't schedule properly. I would not have been upset if they had called the day before and asked to move mine back or done anything to prevent me from wasting all this time and fuel. All they had to say was sorry. Zero respect for my time. No offers, No deals, No coupons, Nothing to make up for screwing me over. I got sorry and asked if I wanted to schedule down the line. Maybe schedule me properly the first time.