Jeremy had me pretty convinced he was a great mechanic with a kind heart. He even committed…read moreinsurance fraud to make sure my vehicle was fixed (I did not have $1000 for my deductible, so he worked it in to the total, insurance paid him). After spending close to 6K on an engine replacement with Jeremy, I was assured from him personally that he has never had any problems with the engines he has purchased in the past from this dealer and he has never ever had any issues completing a warranty exchange. Warranty included parts and labor for 1 year from the date of install. Even after staying on top of oil changes and other normal maintenance required for the vehicle, less then 6 months after the replacement the engine needed replaced, AGAIN! I was given a bad engine. My original engine only needed the timing chain fixed but instead of being ethical, he wanted money. He told me I basically had to replace the engine and so I did. Since the timing chain was the only problem with my original engine and he lied to me, basically forcing me to replace the engine and not fix the timing issue. Jeremy doesn't follow any business ethics guidelines or rules and is only looking to make a quick buck when he can. I was not refunded my money, my engine wasn't replaced and not once has he offered other options to make this right so my family has a working, safe, reliable car!!!!

I am spent years taking my automobiles in for services and getting robbing. I take my car in and…read morethey tell me I need things done that doesn't. I found Biddle's auto repair I know I found an Honesty Mechanic that does not Rob me and tells me what I need. Biddle's is well priced and provides professional service. Biddle's is the place to go for any automotive need. thank you Biddle's for being there

give this review with much shock and disappointment as I have been a longtime customer of truck…read morestuff for more than 12+ years. I have purchased many of things that truck stuff and I've been a loyal customer and always felt appreciated and always felt valued and always have enjoyed shopping there. I recently placed an order for something around $200 did a little research it took longer than I expected for it to come in and ended up not needing it. I contacted them and told them hey after some research, I will not need that part dealt with the Manager Bryan and he stated so now you're telling us that we ordered this part for you and we're stuck with the restocking fee and the back charge of the shipping and I stated I'm sorry I don't need the part. How much are you guys being charged after almost 5 minutes of back-and-forth while I'm on my way home from work he refused to tell me the amount told me it was irrelevant, and then had the audacity and the disrespect to tell me that I returned things on a regular basis, which was inaccurate and then had the disrespect to tell me to take my business elsewhere as it would be easier and more pleasant in the future my last purchase there was over $4600 now there's many of people that have spent more than me. I would imagine but at the same time after I called back after I was hung up on from him and spoke with him. I was informed that I spent too much time with each person when I make my purchases I've never been spoke to from a parts store, and I will unfortunately never shop here again and everybody that I know I will make sure they know to never come here and never spend their money here I always valued going to truck stuff even with their markup and over prices, but I was told by this person directly on the phone I would be better off taking my business elsewhere and they would be better off. I quote his words that is disgusting and tasteful and ridiculous for a manager to speak to a customer like that I've dealt with the owner seemed like a great guy, but to have a manager like that speak with an A customer is unbelievable

I purchased Weather Tech floor Mats for my 2017 GMC Canyon. The purchase price was a couple…read moredollars higher than the online price but I didn't have to pay shipping saving me $40 and they had them in stock. I've made several purchases I've the years and never had bad service.

3 hours into our move my Fiancés car broke down in Wichita. Tim was literally the only guy i could…read moreget on the phone since it was a holiday weekend. He picked up right away, from the very beginning he was incredibly helpful. He was open and honest about all pricing, and was even teaching me what he was doing on the car so i could learn for future sake. I highly recommend to anyone who needs a repair, he got us on the road very quickly!

I have taken two cars to Knuckles , both times the did an excellent job. The first time my bill was…read moreactually lower than the quote. The second time it took a few days to get fixed but they did keep me posted on the status of parts and when they would be able to get it back to us. I would highly recommend them

The mechanics will duplicate the problem and fix it right the first time. This is the Only place I…read moretrust in Wichita, KS area. I was referred by word of mouth for A/C and the prices are reasonable. The whole staff is dedicated to performing quality maintenance without braking the bank. Thanks Zack for performing sound fault isolation, your philosophy to isolate the root problem to ensure it is right the first time; Dedicated customer. Thank you! S. Hoss

I had a very disappointing experience with 316 Customs. I initially called and explained the issues…read moreI was having with my car stereo, and they assured me over the phone that they could fix it. I brought my vehicle in, they worked on it all day, and I paid $250 when I picked it up. Unfortunately, the stereo was not fixed. It had a noticeable reverberation issue that was not present before. When I brought this to their attention, I was told, "that's just the way it's going to be," and they refused to offer any type of refund or partial refund. During that visit, my boyfriend became frustrated and made an inappropriate comment, which I do not condone. However, we tried to handle things more appropriately afterward. The following Monday, I called again to report that the Bluetooth was also not working. They told me to bring the vehicle back in and promised they would fix it. When we returned on Wednesday morning, they took one look at my boyfriend and immediately told us to "get the f*** out" and refused to do any further work on the vehicle. At this point, I paid $250 for repairs that were not completed, and they refused to make it right or even attempt to fix the remaining issues as promised. Very unprofessional and disappointing experience.

I had an alarm installed last July. The remote stops working within the year warranty. Then the…read moreshops owner comes out to tell me I damaged the remote with water. The button just fell out of the back of the remote. I never got the remote wet and there was no water indicator on the chip board inside the remote. Then they keep my remote, tell me they will order me I new one which I paid for, and because I left an honest review on their Google they refunded my money and banned me from the shop. Now I have no remote and am out over $700.00. Beware of this shop and viper products. They don't honor their warranty or stand behind the product they sell.

Brian and Joann are amazing to work with. Great customer service and skilled mechanics.read more

This place will scam you.. tried to charge me $2100 for a $35 fix! Ladies do not go here!read more

Dave does awesome work. He worked on on our 2022 triple black Mustan Convertible and had it looking…read morelike a new car again. He is easy to work with and will always answer any questions you may have. We highly recommend him along with several of our club members from the South Central Kansas Mustang Club

I was referred to Dave to get my DAV Transportation vehicle cleaned. We really needed to get this…read morecar cleaned quickly. We transport Veterans to their medical appts for the VA and being down a vehicle is not an option. Dave got us in so quickly. He was very professional, kind and answered all of my questions. He went above and beyond for us and I will be recommending him to all VA and GSA vehicles here at the VA as well as my friends. Highly recommend Dave Detail shop. Customer Service is Top Notch!

Stopped in when I got in my car and realized I had a low tire. Called ahead, they said just swing…read moreby. Super super helpful. Checked my tires. Aired them up and answered all of our questions. Great people! And great service!