Excellent Customer Service. They always go above and beyond to help me when I need help with parts…read moreor auto expertise.

Aaron, Corbin and Chris went out of their way to help me with my vehicle. They were creative and…read morewent above and beyond what other auto parts stores would do. I will continue to return to this location for all of my automotive parts and supplies. I highly recommend this location and if you end up with one of these guys then you will be richly blessed.

bre was awesome!!! she help me twice changing my car battery my wife car and my mine...she goes…read moreabove and beyond ...great service and she knows her stuff!!

staff is so lazy and unwilling to do their ONE job. I came in for a battery change and asked them…read moreif they do that. mind you i'm usually so over kind to service workers cuz I understand the struggle so I was genuinely just nicely asking and the lady said she wanted her lunch break, the other man working said he's leaving town (which I saw him come back in 30 mins later) and the other man who was at the register said he couldn't do it since there were so many customers in the store and he couldn't go outside (which understandable) so the lady told me to come back in an hour. I was so annoyed by this but I respected that and was about to leave, then my car died on me for the 3rd time that day. i went in to ask for a jumpstart and they unhappily obliged. as i'm sitting there distressed, the lady is outside just looking at me while she smokes her cigarette. just really rude. for someone to have a part of their job being customer service, there were so many better ways to approach this situation. after waiting about an hour, I finally got the battery changed. bad customer service, and they act mad about doing their job that you pay for. wierd. just wierd. obviously I was nice to all of them but I wouldn't recommend this location of autozone to ANYONE. unless you want to cry out of frustration

I like the AutoZone at 9:10 South Oliver they're good hard-working people and young men and women…read morethat work there thank you AutoZone for your hardship and training for your employees hey keep up the good job I'm an army veteran to serve 13 years I know what a hard work is and I see it when I come in at AutoZone

My daughter's jeep was needing its water pump replaced, so I was able to park out front of the…read morestore and attempt to replace the pump myself right there and then. As my daylight was running out, I asked one the employees if I could leave the jeep and come back in the morning and continue to work on it. They were very understanding and let me do just that. I came back the next day and brought along someone that knew what they were doing and was surprised at how much they were willing to help by loaning tools instead of making me buy them, and answering any questions I had. I appreciate their kindness and understanding of my issue and allowing me to leave the jeep and come back the next day.

There are not many honest places left , especially in the automotive field…read more But fortunately, this is one of them. I have used this shop for all my vehicle parts and modifications. The mechanics are very knowledgeable and do a very good job, and aren't just some guy, but have been an employee for a long time. The owner is upfront on pricing, and if something is going to cost extra, he makes it a priority to inform you before proceeding on the repair. I have referred this shop to friends and family, and they all have had a good experience. This shop is primarily jeep focused, but can accommodate trucks and SUVs with the same professionalism and knowledge. Try them out and see yourself, you won't be disappointed.

From the owner: We specialize in Truck and Auto accessories and repair. Jeep, truck & 4x4.read more

they have all sorts of hidden fees. they bill you for removing parts you don't want…read more patently counter , they charge you to go see if they have a part. then when I btrought the wheel I needed up, they added on an environmental fee that per the receipt for s refunded with purchase of a guarantee. that is a lie. they tried to charge $10 to dismount the tire they wanted to keep, or $20 for the tire. what they originally said would cost $22.00 ended up costing $64.51- 3 times what they said, then made all sorts of excuses why. even the manager Robert painter had no explanation other than that's how they do it. I'm 48 and this was literally the worst salvage yard experience I've ever had. I'll never come back.

Do not waste your time. All they have is junk and not one car or truck parts that I need. You…read morehave to pay an entrance fee to just go in and look. I saw the guy tell this man he could not bring in his 15 year old auto mechanic apprentice son. He was the tool boy with the cart full of tools. Go online and buy a brand new part for the same as used. Time is money and you have to walk a mile in the cold and rain for a stripped junker.

I love this mechanic. It is really difficult to find an old-fashioned mechanic shop in Wichita that…read moreseems skilled and honest. Have complete faith in these guys to fix my car and treat me fairly. I do not have the same confidence and local competitors.

I have always gotten great service on my vehicles at Peniston's. They fix my cars right the first…read moretime and don't over-charge. Fast service always and we're talking 20 years I've been going here with multiple cars. I've never gone anywhere else. 5 Stars.

If I could give zero stars, I would. My husband was hit by a drunk driver in March, and his bike…read morewas taken to Savage Cycles for repairs. It took eight months to get the motorcycle back, and when we did, the paint was done incorrectly and the bike wouldn't even turn over. We brought it back, hoping they'd make things right -- instead, it took another two months. When we finally picked it up again, the brake lights didn't work, the shift lever was placed higher than the primary cover, and the levers and grips had all been moved. The bike was still not properly repaired. The owner, Paul, was extremely unprofessional throughout the entire process. When we tried to address the issues, he became rude, dismissive, and even mocked me. He refused to let us start the bike before leaving his shop, and said he was done working on it -- despite never fixing it correctly in the first place. After months of waiting and thousands of dollars tied up in insurance repairs, we're left with a bike that still isn't right. I would never recommend Savage Cycles to anyone. Their lack of professionalism, accountability, and respect for their customers is beyond unacceptable

I took my bike (2007 VTX 1800) there for steering neck bearings installation and both forks to be…read morerebuilt. Paul and Stacy estimated the cost, kept me informed, and let me know when the job was completed. I could immediately feel the positive impact on the steering and handling of the bike. I am very happy with the quality and care I received.

My wife and I walked in with negative equity and the credit scores of slugs. We fully expected to…read moreleave with the same car we drove in with, but Rosalie went above and beyond and through some miracle was able to get us into a brand new vehicle. We've gone through dealerships for all our vehicle purchases, and we were absolutely skeptical of this one, but this was the first time we left a dealer not feeling cheated.

STAY AWAY!!! SERVICE CENTER TRIED TO RIP ME OFF $340 FOR FULLY COVERED WARRANTY REPAIR!!…read more I travel frequently for work and found myself in Wichita earlier this week when I began to have issues with one of the parking sensors on the front of my L-Certified 2022 Lexus ES. While it's not my regular dealer, I took my car to Lexus of Wichita to be looked at for the faulty parking sensor, which was covered under warranty. When I dropped my car off the service advisor informed me that the dealer charges a roughly $160 diagnostic fee, which I would be responsible for if the repair was not covered under my warranty. About an hour after dropping my my car off I got a call from the service advisor telling me that the part was covered under warranty but a portion of the dealer's labor fees would not be covered and I would be responsible for an additional $180, so over $340 total. I've made claims under my L-Certified warranty before and never paid anything out of pocket so this seemed odd to me and made me feel like I was being taken advantage of. When I pressed the service advisor about this she was indignant and told me that's all the warranty program would cover. After asking for contact information for the warranty program she gave me two phone numbers, both of which were not customer-facing or related to my type of warranty. This sent me on a wild goose chase calling various different Lexus customer service centers to try and get some information. After spending over three hours and wasting an entire morning I called my dealer, where I purchased the car, Hendrick Lexus of Kansas City North. After explaining the situation to my dealer they felt that the repair should be fully covered under my warranty, which confirmed my suspicion that I was being taken advantage of. I immediately reached back out to the service advisor at Lexus of Wichita and shared what I had learned from my dealer back home and that I knew I was being taken advantage of. The service advisor waived the diagnostic fee; however, the whole ordeal still cost me over 5 hours and around $20 in gas when I returned the loaner car. When I brought the loaner car back I waited in the service center for someone to come help me for at least 10 minutes but no one did. Eventually I realized that one of the porters had moved my car right outside of the service center and left it running with the key inside so I left without speaking to anyone. In the day since, no one from Lexus of Wichita has reached out to apologize or follow up. I can honestly say I've never received such apathetic service or had a dealer try to rip me off so blatantly. Thank goodness it was only a parking sensor and not a major issue that would've prevented me from driving home to have it repaired by an honest dealer like Hendrick Lexus.

I was in need of a car and bought a 2020 Camry from them, however, I didn't pay attention to the…read morefront and back bumper and I did not know that they were not attached all the way... then a few months later i took it to a car wash and during the wash the rear bumper came off and caused some denting and paint damage. I would recommend checking all bumpers and trim thoroughly before buying from here because the inspection department is a joke and the company will not make it right (I tried reaching out and was given the 'run around'). I will be buying vehicles elsewhere from now on. Ive always had good luck at Don Hattan Park City as for my saleswoman, Cathy.... she was rude and impatient as well as rushy about the whole process. She is not the salesperson you will want to go with.

I called to ask a few questions about my title and the lady Danielle that answered my call was very…read morerude and hateful towards me. She kept getting louder and talking over me. She would not let me get a word in.

They had the best price for the motorcycle I was looking for and called me back to tell me they had…read morea hard to find one still in a crate. Arrived after a 4+ hour drive and it was shined up, fully fueled and ready to go. Purchase process was easy and the price was what they said it was going to be. These bikes are going for several thousand over MSRP due to demand, and they had a very small dealer fee tacked onto the MSRP and that was it. Great communication leading up to me arriving, and despite me being early and waiting a bit for other buyers ahead of me, it went quick. I'd definitely buy from them again.

I brought the bike in for an oil change and agreed to a chain adjustment after declining nearly…read more$1,000 in additional recommended work. I picked the bike up and within minutes my girlfriend noticed it was much louder than normal. We stopped and discovered the exhaust mid-pipe, clamp, and springs were missing. The slip-on muffler was only being held on by the rear mounting bracket. I immediately contacted the dealership and was told they had photos showing the bike arrived with the mid-pipe installed. My girlfriend and I retraced our entire route from the dealership but never found the missing parts. The response from the service department was simply that the technician "wouldn't have had a reason to touch it." There were no photos taken after the service was completed, and I was told the camera covering the service area was not working. When I asked what they were willing to do to make the situation right, the response I received was, "Make what right?" I then spoke with the General Manager, hoping for a fresh set of eyes. Unfortunately, the conversation was disappointing. He had already made up his mind before hearing my side, repeatedly talked over me, argued with me, and ultimately refused to consider any resolution. I'm not accusing anyone of intentionally taking my parts. I'm simply stating the facts: the dealership's own intake photos show my motorcycle arrived with a complete exhaust system, and it left missing the mid-pipe, clamp, and springs. Instead of investigating or trying to work with a customer who purchased the motorcycle from them, the dealership became defensive and dismissed my concerns. Mistakes can happen. What separates a good dealership from a bad one is how they handle them. Unfortunately, my experience left me with very little confidence in this service department, and I won't be returning.