very courteous and helpful this is my second car I bought through Drivetime at this location in…read moreWichita Kansas. The staff was excellent. I got special Ethiopian and repeat Customer and a tremendous Toyota Camry. Thank you, Drivetime.

From the time of first contact with this dealership it only took 6 days until we were driving down…read morethe road most of the days were because I lived 135 mi from them and had to wait till a day off. The energy is really high at this dealership they are out the police and will do all they can to make sure you are happy. From greeting you at the door to finishing and walking you through your car excellent experience. If you're looking for a newer model used car this is the place to go

Nice, friendly customer service. Ready to work s good deal for you. Nice, clean cars. Well kept,…read morelittle business on the corner. We came over to look at a vehicle that was almost like one we used to have. Salesman turned the car on, opened up the hood and all the doors, let the car idle and really sold all the features of the car. Chico's doesn't have a lot of cars, but the ones on the lot are nice, clean, well taken care of merchandise.

Stopped by to look at a truck and test drove it. After reviewing the numbers i decided i wanted to…read morewait a day to decide to purchase the truck. The experience became hostile as the salesman started pressuring me to buy the truck then and there. The financial associate also made unnecessary multiple inquiries on my credit without my permission.

First I would like to start with, My family, extended family, and husband and I will NEVER purchase…read moreanother vehicle from this business ever again. Within one month of purchase (2024), I noticed oil spots in my driveway and the engine warning light illuminated. Additionally, the rear AC control was not functioning properly. I promptly brought the vehicle in for repairs, only to find that after the service, the engine light came on again, the rear AC control remained faulty, and the only issue resolved was the oil leak. Despite these ongoing problems, I continued to rely on your service department and had the vehicle scheduled for additional repairs multiple times. Most recently, in September 2025, I scheduled repairs for several issues, including the engine light, a squeaking noise from the front end, windshield wipers that would not turn off, and transmission problems. It has now been over two weeks, and no repairs have been completed. Furthermore, the extended warranty I purchased through your dealership, which was supposed to cover transmission repairs, remains unapproved by the warranty company. Additionally, the warranty excludes coverage for any other vehicle issues I have encountered, leaving me responsible for significant expenses despite my expectation of comprehensive protection. This experience has caused considerable inconvenience, financial strain, and loss of confidence in your dealership's commitment to quality and customer care. I have had the vehicle at Park City and Derby locations for "repairs". I purchased the vehicle at the west location in Wichita.

I purchased a vehicle from wessel family motors and ran into transmission issues on the warranty…read moreit said they cover 10% of the cost to fix it but on a handshake deal they said they would cover 50% of it and they held up to their word

From the owner: Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you…read moreneed your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment.

Great experience at CarMax Wichita! We worked with Sales Consultant Vernon Nelson and he was kind…read moreand helpful throughout the entire process. We felt zero pressure from him, which was a stark contrast to another dealership we were working with who pressured us hard and had an attitude when we didn't buy on the spot. Vernon just wanted us to have the best car for us, regardless of whether or not that was from CarMax. They offered us a fair price on both the trade-in and the vehicle purchase itself as well, so no we'd have no hesitations recommending them to others.

DO NOT PURCHASE FROM CARMAX. CARMAX sold me a piece of junk. I purchased a '21 Ram pickup in August…read more2024. By February of '25, I had to have my cam heads and lifters replaced. In May of '25 my entire engine had to be replaced. I then had to have my radio replaced December of '25. CARMAX was not willing to make this situation right. Offered to purchase the vehicle back from me for 3K less than the original asking price and of course did not offer to take care of all the additional fees (7K worth).

I am not easy when it comes to buying a new car. When it comes to buying two, I can turn into "The…read moreWicked Witch of the Midwest." It's a lot of money and a ton of details to decide upon. Our negotiation would hardly even qualify as that because the GM, our salesman, and the finance manager were upfront, honest, and problem solving for us the moment we ran into roadblocks. As a business owner, we have purchased at least 10cars at another dealership over the past 25 years, so we ended up at Eddie's due to an acquaintance and our son's recommendation. I didn't intend to stay--it was a courtesy visit. Their absolute integrity, genuine care for our best needs was absolutely remarkable. They gave us more care than we deserved and I will never forget how valued they made me feel.

Updating my review. DO NOT SHOP FOR A CAR HERE OR ANY EDDYS AT ALL UNLESS YOU WANT TO BE SCAMMED…read more After looking through our paperwork it seems the price offered via email from the "boss" was not honored, nor was the rate that was offered. Did not get the extra $1500 for the trade in, nor the down payment match they advertised. No where in the email did it say any conditions applied to receive the price, or interest rate. Was supposed to be 29,999. Sales contract shows 34,880. Seriously deceptive and scammy. The special financing was offered by VW credit, whom Eddys did not even run my credit though as I would see it as a hard inquiry. They went with a local credit union (who I was already pre approved for) I'm assuming because they get a kick back for sending the loans to. Was also supposed to get a call to schedule an appointment for interior warranty, never got a call. I have reached out to resolve the issue and was told "the paperwork can be confusing." Yet the new FTC CARS rule explicitly states "clearly and conspicuously". The only thing confusing about this situation is how I will end up paying nearly 60k for a Volkswagen Tiguan, would've got a NEW BMW for that! I have purchased cars from Walser (both Audi and Mercedes) and have NEVER been treated the way these "people" have treated me. Seriously, take your business to Walser or anywhere else the STEVENS don't have a hand