Online reservations. Rent for half a day (4-hr minimum) or more, no hourly bike rentals…read more Knowledgeable staff. This is a shop seems like it's geared more for serious cyclists who know how to operate a bike and fix flats, as the bike came with CO2 cartridges and a spare inner tube. They have bikes for every height, surface area (mountain, road, gravel), tandem, hybrid electric, pretty much everything you could possibly want/need, they have it here. You can tell this city has a huge biking community, or is a biking destination city, because this is real bike store, not one of those touristy bike rental places.

Allegro Cyclery wrote the definition of CUSTOMER SERVICE! Our 3-day bicycle rental coincided during…read morethe weekend of a MAJOR gravel bike event. Their shop was BUSY, yet they managed to treat us as VIPs, as if we were their only customers. They made great recommendations and were very flexible and accommodating. No doubt we found OUR NEW BIKE SHOP when traveling! THANK YOU ALLEGRO!

Tony went above and beyond checking out my 87 year old Aunt's Schwinn Merlin Trike. He was able to…read moreadjust everything so it worked flawlessly when she rode it. Patty was SO HAPPY! That is all I could ask for. Thank you Tony for taking care of us! We are customers for life!

I have had three experiences with Reborn. Not to spoil the review, but each time was a bad…read moreexperience. First two times I allowed it, third times a bit too much. People need to know about this shop. First time I left my bike, a Fuji Royale with Reborn for a general tune up. When they finished, I picked up my bike from the shop. I road it around the parking lot to see how it felt. Felt good at first, then something slipped. Turned out they didn't tighten in the back wheel. Just gave it to me loose. Took it back in, mistakes happen. They fixed it. I road it again and it seemed fine. Walked away fairly happy. Later I found out about the paint on my bike (showed in photos below). Kind of a bummer but no big deal, I don't ride my bike for looks so I let it slide. Wife took her bike to Reborn later that month. She got the brakes redone. We went on a 15 miles ride around the Tri-cities. In the middle of the ride one of the breaks go out. Turns out it wasn't tightened all the way. Also, the brake line was already frayed. This is the first ride out of the shop mind you. Went back, they fixed it. Okay, kind of lame but they fixed it so no harm. Next time I took my bike in the handles wrapped. Just get normal black basic wrap. Nothing special. Get it back, seems fine to me. Now less than two weeks into ridding they're all coming undone. Basically wrapped incorrectly across the board. At this point I'm getting my handles wrapped elsewhere. Not even worth having them redo it. I WOULD NOT ever recommend people get their bikes worked on here. They ARE NOT mechanically sound In their work. Take your business elsewhere. Letting them touch your bike is nothing short of dangerous.

Stick the place we go to for outdoor and shoe needs! As we continue our journey to this location,…read morewe will add our reviews. This is the only REI in the Tri-Cities of WA state.

I came here for one thing: a sun hat that I could wear on my next cruise since the last time I saw…read moremy dermatologist, he said I had to stay out of the sun. Yea, right, on a cruise? I need vitamin D3, says me. Back to The Hat. I had a couple of requirements for The Hat. It had to be a lighter color like tan, be packable, have a drawstring so that it didn't end up in the ocean, guarantee 50 SPF protection (in case my dermatologist is reading this), and be somewhat stylish (like that is possible), plus I didn't want to mortgage the house or sell a kidney. First stop on my shopping trip for The Hat: REI. Before I could even find the hat section though, I was sidetracked by the winter sale--mittens, scarves, hats, coats. I like to do my Christmas shopping early. Name brand stuff like North Face at low prices. Handed off those items to the hubby who was busy eyeing the snowshoes (maybe he is taking up a new hobby) and continued my quest for The Hat. I knew this place would have some great choices (I checked their online selection), brands like Columbia, Outdoor Research, and REI, of course. I found one full aisle (both sides) and a sale rack on the adjacent aisle full of potentials. I eventually chose one after some consultation with the hubby. It came from the sale rack, too! While purchasing the winter gear and The Hat, the clerk asked if we had a membership or if any member of the family had one. Sure, let's try a family member's name. Bingo. The clerk explained that attaching my purchase to a membership allows me to bring the items back within one year of purchase if not completely satisfied. There are other benefits (check the REI site for information).

We stopped by Markee's for the first time while traveling over to the TriCities. We were helping a…read morecouple to research e-bikes. The owner was extremely helpful and informative. He had high-end, and bargain e-bikes, which fit the bill. He explained the pros and cons and had some good recommendations. The owner really knows what he is talking about. While we didn't purchase anything, the information for our cycling friends back home was very valuable.

I recently picked up a new bike from Markee's, they were super helpful and low-pressure…read more If you're looking for a good bicycle, go to Markee's.

Terrific Service for my bike tire repair. They have all you need there either great attitudes!read more

Good experience nice people they let me use Elementary when I showed up one day and and I have I…read morebought three bucks from there will definitely be coming back

1. Fast, friendly service 2. Reasonable rates…read more3. No upselling 4. Top notch shop cats.

They had a booth at the safety fair. When my kids went up to their table to get stickers on their…read morepunch card the guy refused to give them stickers and started yelling about how they needed to speak English. English is their first language.

Have bike trouble? Tough luck they are closed Sunday and Monday so I hope you have what you need…read more The selection is not great at all. Limited grip take, mostly e bikes for sale and little gear. The old guy who runs it won't even check you out. Opting instead to talk to his buddies while you stand there waiting to pay worse than retail prices. Multiple times I have had bike trouble and need a quick fix. But nope. It's the weekend, and B & L isn't open. I have to take time off work and school to make it to this bike store. I would trust REI more.

I recently took my old GUNNAR Rock Tour into B&L Bikes to get it ready to start riding again. Since…read moreI had concentrated on dirt bike riding. My Rock Tour is set up for more road riding I had to get it back into shape as it had been parked for a few years. Well I took it in and Bryce and his crew were as great as when I first bought this bike back in the early 2000's. Yes it has been a while but B&L is still the best. I also have a Gary Fisher Paragon and a Trek Stache-5 also from B&L. Only place for me. Thanks Bryce

It's so cool we have a Trek in the Tri Cities! While I feel they are a bit pricey, the staff are…read moreknowledgeable and were nice.

Traveling from Oregon to Richland Washington we pulled in to purchase a Kuat double bike rack. At…read morethe register we found out that Washington state no longer removes the sales tax for out of state customers so we'd be hit with an additional $65.00 charge on our $749.00 bike rack. When I asked about the tax I was told I could go online and request a refund later. I did that this morning, 3 days later and found out the state of Washington won't accept refund requests until the following year. Pretty frustrating. The $65.00 isn't the end of the world and the sales staff was very nice. It just seems like a good business practice to advise your out of state customers of the implications of their purchase rather than give them just enough information to get the sale and let them figure it out when they get home.