Online reservations. Rent for half a day (4-hr minimum) or more, no hourly bike rentals…read more Knowledgeable staff. This is a shop seems like it's geared more for serious cyclists who know how to operate a bike and fix flats, as the bike came with CO2 cartridges and a spare inner tube. They have bikes for every height, surface area (mountain, road, gravel), tandem, hybrid electric, pretty much everything you could possibly want/need, they have it here. You can tell this city has a huge biking community, or is a biking destination city, because this is real bike store, not one of those touristy bike rental places.

Allegro Cyclery wrote the definition of CUSTOMER SERVICE! Our 3-day bicycle rental coincided during…read morethe weekend of a MAJOR gravel bike event. Their shop was BUSY, yet they managed to treat us as VIPs, as if we were their only customers. They made great recommendations and were very flexible and accommodating. No doubt we found OUR NEW BIKE SHOP when traveling! THANK YOU ALLEGRO!

Tony went above and beyond checking out my 87 year old Aunt's Schwinn Merlin Trike. He was able to…read moreadjust everything so it worked flawlessly when she rode it. Patty was SO HAPPY! That is all I could ask for. Thank you Tony for taking care of us! We are customers for life!

They scam people by coming off very charming and personal and over charge people that are new to…read morebiking and have no idea what they are doing and looking for advice. Also people " allegedly " are known to get bikes from them and then fall apart (while riding) causing injury. When confronted by said people they throw free stuff at you to not give negative reviews. Also this pasco location is being shut down for not paying his landlord. Also also he doesn't have a business license " allegedly " I don't recommend this place. Literally any other bike store locally is better and won't rip you off and put your life in potential danger.also do your research on bike prices!

Stick the place we go to for outdoor and shoe needs! As we continue our journey to this location,…read morewe will add our reviews. This is the only REI in the Tri-Cities of WA state.

I came here for one thing: a sun hat that I could wear on my next cruise since the last time I saw…read moremy dermatologist, he said I had to stay out of the sun. Yea, right, on a cruise? I need vitamin D3, says me. Back to The Hat. I had a couple of requirements for The Hat. It had to be a lighter color like tan, be packable, have a drawstring so that it didn't end up in the ocean, guarantee 50 SPF protection (in case my dermatologist is reading this), and be somewhat stylish (like that is possible), plus I didn't want to mortgage the house or sell a kidney. First stop on my shopping trip for The Hat: REI. Before I could even find the hat section though, I was sidetracked by the winter sale--mittens, scarves, hats, coats. I like to do my Christmas shopping early. Name brand stuff like North Face at low prices. Handed off those items to the hubby who was busy eyeing the snowshoes (maybe he is taking up a new hobby) and continued my quest for The Hat. I knew this place would have some great choices (I checked their online selection), brands like Columbia, Outdoor Research, and REI, of course. I found one full aisle (both sides) and a sale rack on the adjacent aisle full of potentials. I eventually chose one after some consultation with the hubby. It came from the sale rack, too! While purchasing the winter gear and The Hat, the clerk asked if we had a membership or if any member of the family had one. Sure, let's try a family member's name. Bingo. The clerk explained that attaching my purchase to a membership allows me to bring the items back within one year of purchase if not completely satisfied. There are other benefits (check the REI site for information).

We stopped by Markee's for the first time while traveling over to the TriCities. We were helping a…read morecouple to research e-bikes. The owner was extremely helpful and informative. He had high-end, and bargain e-bikes, which fit the bill. He explained the pros and cons and had some good recommendations. The owner really knows what he is talking about. While we didn't purchase anything, the information for our cycling friends back home was very valuable.

I recently picked up a new bike from Markee's, they were super helpful and low-pressure…read more If you're looking for a good bicycle, go to Markee's.

Extremely helpful folks went above and beyond to help us out of a bind…read more We were moving from Oregon to Pennsylvania and our bike rack collapsed on the highway. They offered to pack them for shipping, but we didn't have an address to mail it too, so they offered to hold on until we found a permanent address. The guy I spoke to, Whit, was very friendly and helpful. I wish I was a local so I could go there regularly.

Terrific Service for my bike tire repair. They have all you need there either great attitudes!read more

1. Fast, friendly service 2. Reasonable rates…read more3. No upselling 4. Top notch shop cats.

They had a booth at the safety fair. When my kids went up to their table to get stickers on their…read morepunch card the guy refused to give them stickers and started yelling about how they needed to speak English. English is their first language.

Just bought another bike from B&L. And I read the other reviews, both good and bad. Here's the…read morething. Bikes, in the U.S., instead of truly being mainstreamed into our culture, still (especially on the Palouse) are still kind of a niche thing. The people that dedicate their life to cycle-culture in a part of the country that still kinda rejects it, are not going to be the standard issue. They're interesting, friendly, but also a little quirky. They're real people, and I'm glad of that every time I go into the store. If you want an upper end bike on the Palouse, with great service, and real personalities, this is the place. I think I'm on Bike #7 from them, and have been satisfied with every single one of them. Do I wish, sometimes, that there were greater choice? Yes. Am I glad, at least, that they are a distributor for Trek, most definitely one of the top brands? Yes. Do I recommend them all without reservation? Absolutely. Go in, get to know them, and buy a bike from them. It will definitely put you in your happy place!

Have bike trouble? Tough luck they are closed Sunday and Monday so I hope you have what you need…read more The selection is not great at all. Limited grip take, mostly e bikes for sale and little gear. The old guy who runs it won't even check you out. Opting instead to talk to his buddies while you stand there waiting to pay worse than retail prices. Multiple times I have had bike trouble and need a quick fix. But nope. It's the weekend, and B & L isn't open. I have to take time off work and school to make it to this bike store. I would trust REI more.

It's so cool we have a Trek in the Tri Cities! While I feel they are a bit pricey, the staff are…read moreknowledgeable and were nice.

Traveling from Oregon to Richland Washington we pulled in to purchase a Kuat double bike rack. At…read morethe register we found out that Washington state no longer removes the sales tax for out of state customers so we'd be hit with an additional $65.00 charge on our $749.00 bike rack. When I asked about the tax I was told I could go online and request a refund later. I did that this morning, 3 days later and found out the state of Washington won't accept refund requests until the following year. Pretty frustrating. The $65.00 isn't the end of the world and the sales staff was very nice. It just seems like a good business practice to advise your out of state customers of the implications of their purchase rather than give them just enough information to get the sale and let them figure it out when they get home.