We had a water emergency on a Saturday and our Insurance company contacted Service Master, Reading,…read morePA. They called us within 10 minutes and said they would be here in 2 hours. they were 1 hour away from our home. When they arrived they inspected the damage and immediately began water remediation. They were hear until 12 midnight! Excellent, explained everything they were doing and what to expect next. Sure enough Monday morning, the next crew came in and tested everything possible that could have been affected by the water. Gerard and his team were so thorough. Again, explaining what they were doing and why. The whole process has been quick and easy to the point I thought maybe something was wrong. But they are credit to their professional trade and work ethic. Hands down I would hire again.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

From start to finish, I was impressed with the SERVPRO group from Reading. We had a sewer line that…read moreseparated past the basement wall where the honey pot was coming back through the wall of my 108 year old basement. The communication, professionalism and quality of the job was better than expected.

I had a terrible experience recently with ServPro of Reading/Pottsville. Not with the employees,…read morebut specifically with the owner Timothy Wilson. Long story short...he initially sent a crew to do a consultation and they found water damage (I had sewage pipes burst in a closet in my downstairs..it was a mess). I was never given official results of that consult, but was contacted by them a week later to set up an appointment for them to come for what I assumed was treatment of the damaged areas. He then arrived with a totally different crew and told me suddenly there wasn't any damage worth treating. He was condescending, arrogant, and rude to me in my own home. He insinuated that I was wasting their time because the area was no longer wet (well because the initial damage had happened three weeks prior at that point and I had the worst removed at that point and fans and dehumidifiers running). So why even send a second crew if your own consultation did not warrant it??! Makes no sense. He made me feel as if this was somehow all my fault. I suffer from asthma and other respiratory issues and I had lost sleep since I had this water damage and wanted to be sure I wasn't living with any type of mold. Timothy Wilson was rude on the phone from day one, to being rude to me in my home. I ended up having another company do the job. I would never recommend him to anyone. I had tried several times to then follow up with him by phone, but conveniently every time I called he was "unavailable" or "in a meeting", and he never called me back, so he left me no choice but to take to leaving this review (among others). I am a reasonable woman and it didn't have to go this way. And just to clarify, his employees were polite gentleman the entire time, and I'm sorry they have to work for him.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

Reece and his team did a fantastic job helping us get our 18th century special needs house back in…read moreorder after it flooded in July of 2025. First of all, they actually answered the phone the first time I called and showed up the next day, ON THE 4th OF JULY, to check things out. The next day, on the Saturday of 4th of July weekend, they were in there cleaning up, removing the old muddy carpet, and getting the house dry. Reece was available instantly throughout the process and did a great job working with our FEMA flood insurance policy. I highly recommend Heat Restoration and will absolutely be calling again the next time we, unfortunately, flood.

Reese was initially very responsive and helpful. However, when insurance did not pay why he thought…read morethey should, he suggested that I hire an independent arbitrator that happened to be his wife "to get what I deserved and come out on top". I declined as it felt dirty. He took his money for mitigation and did nothing to arrange repairs. Calls and texts went unanswered. I found a great contractor that actually did the repairs for less than what insurance had already paid. This made the whole operation seem shady.

Absolute nightmare to deal with. 0 starts not an option or that's what it would be. Sent multiple…read moreunqualified employees to do the job. Never finished. Our kitchen. Lots of empty promises. Lied to us over and over and expect to get paid for the poor work no matter how unsatisfied we were! DO NOT USE!!

From the owner: SERVPRO of Adamstown Mohnton, founded by Kevin and Mary Paul in 2022, represents a partnership with…read moreBrian and Elizabeth Dougherty, pooling their extensive 37 years of collective experience in property damage restoration. Together, they have established a formidable SERVPRO team committed to serving both residential and commercial property owners across Northern Lancaster County and Southwestern Berks County. Their mission is clear: to uphold the highest standards of professionalism in property damage cleanup and restoration. As a small family business, SERVPRO of Adamstown Mohnton prides itself on its close-knit team of highly trained professionals. Their production managers and crew members hold certifications from the IICRC, demonstrat...

Wonderful customer service. John was able to repair damage from movers that other restorers deemed…read more'unrepairable'. Highly recommended!

They responded to our flood same day, set up fans and dryers, and sent Brian to do an estimate…read more Unfortunately, we had a third party insurance company to deal with. It took 3 weeks to come to an agreement, but after the Wright restoration guys started, it was smooth sailing! One day, Bill came with his 14 year old son Logan, who had gotten his working papers. I can't say enough good things about them. They work all day long, take no breaks, and are super polite and careful. The job turned out beautifully! How much do we admire a dad who teaches his children how to work? Way to go, Bill! Even my husband was telling people" these are the people that you want". He is very hard to impress! Thanks to Sunny and the whole team!

I had this family owned construction company work on my historic home in Pottstown recently. I give…read morethem five stars for punctuality, communication, professionalism, quality work, and fair pricing. Their workers were polite and pleasant and I felt comfortable with them being around myself and my family. I highly recommend J&M Construction because they are excellent and it is important to support local companies!

From the owner: We are a family owned and operated company who love to help people fix problems or turn their ideas…read moreinto a reality with their home or commercial projects. We have worked in the industry for years and have gained lots of hands on experience and product knowledge!

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

I have a teenage son and his carpet was very dirty. This company did a great job. I will call them…read moreagain. The pictures of the before and after speak for themselves.

Great service and is reasonably priced. They got pretty much every stain on our couches out and the…read moreliving room looked great just before our party! Will definitely use them again. We were fully informed of each step in the process. Kevin M.