Horrible customer service. Christmas just passed. My husband accidentally threw out his gift…read morereceipts from 2 separate gifts. We went in to ask if we could exchange them. We assumed they'd give us store credit without a receipt. Both items had their tags on. The store said they'd take the items back but take off 20% value for not having a receipt. They're getting their item back in perfect unused shape and want to take extra money from you for an accident? You can find better stores that will build better loyalty without ripping its customers off.

My parents and I have been loyal customers of this store for years (I'm reclining against a pillow…read morefrom the store as I write this) and I always make a point to visit whenever I'm back in Buffalo, even though I now live in Las Vegas. This winter break, I found a gorgeous sequined Bills jacket (blue base, red sleeves) priced at $217. They were offering 25% off Bills gear at the time, but I wanted to think it over before making the purchase. Laux had the same with colors reversed for $115 but I prefer the jacket to be more of the blue than red. *The one pictured is the Laux one. Unfortunately, due to a flight issue, I wasn't able to return to the store as planned before leaving town. On January 2nd, I emailed the store explaining the situation and inquiring about having the jacket shipped. I received no response. I sent a follow-up email and again got no reply. I finally called the store to explain what happened and asked if they would honor the sale price since I had tried contacting them earlier. The woman said that they don't ship if it's not listed in the website, which is fair.I even mentioned I have a relative who could pick it up for me. The response? They wouldn't honor the sale price as the sale is over. I understand policies, but the lack of response to my emails and unwillingness to assist a repeat customer felt like poor customer service as I attempted to get in contact with them during the sale. I've always enjoyed shopping here, but this experience has left questioning if I will be back or recommend it to others.

I'm not one of those die hard "this is my hometown" kind of people. Sure, I'll roll my window down…read morein the dead of Buffalo winter for the sake of Cheerios, but I don't watch football. It may be just because we are in the midst of Mafia season that it seems like half the store is chock full of Bills merch. For all the fans, it is a well stocked gift giving haven. And for the rest of us, there's plenty else to see. There's local snacks, novelties and teeny tiny duckies to brighten your day. I got greeted by two associates, so you know that hometown hospitality is their thing. They've recently expanded so that there's some much needed elbow room to step back and appreciate all that Buffalo artists have to offer. Which is apparently a lot.

Great little business that supports other local small business owners…read more It's the perfect place to go for little unique goodies and gifts.

Everything ASAP at BUF is the perfect name for this little shop I totally agree with this little…read moreshops mantra, this place seems to have pretty much anything you may have forgotten but really really need or those things that can make your time here a little more tolerable. It's a great place to kill 30 minutes or so while waiting on your flight, the prices here are comparability to most airport convenient stores - forgot to buy your coworker a souvenir chances are they'll have something cheesy here...

Probably the largest convenience store/gift shop in Buffalo Niagara International Airport. It's…read morelocated post-security - make a right after security, head down the concourse a few steps - and you'll see it on the right. All the traditional convenience store goodness is here: bottled water and soda, snacks, newspapers and magazines, some books, toiletries, and tourist knick-knacks and local Buffalo-branded merchandise. It's pretty large, well stocked, brightly lit, and well-staffed. I restocked my supplies of bottled water here for the wait and flight from Buffalo to Washington Dulles.

I was stopping into Aldi last night and decided to take a peek in this store. I haven't been in…read morehere since they moved locations years ago. I had a great time looking around at all of the neat stuff! I wasn't in need of anything so I was just window shopping. My favorite find were cans of spaghettios and ravioli that looked totally real, but we're actually safes you could store valuables in. Very clever. Here are some items you can expect to find here: Clothing: novelty tshirts of local restaurants that are no longer around, such as the ground round, Bills gear, Buffalo-themed shirts Costumes and accessories to buy (kids and adults) and rent. Toys / games Glass smoking accessories Gnomes Greeting cards Cards for play/magic Prank toys (candy that actually tastes horrible, fake vomit, fake dirty adult diapers, and a million other things) Novelty drink ware Unique gift ideas It's the kind of store you find one-of-a-kind items you don't see everywhere you go.

On the one hand, this place probably doesn't have a lot of direct competition. On the other hand,…read moreservice was great. A cast mate recommended it when I asked if she knew a good place to find stage makeup. They have a small but solid assortment of both grease and water based paint. Prices were good, comparable or better than what I've seen online plus they helped me choose between grease and water based paint. I was in and out in under five minutes. I'll definitely be back the next time I need stage makeup when street make up is inadequate for my needs. They also have an assortment of costumes, magic items and various other things, but I didn't have a chance to check it all out. Cool place.

I wanted specifically to review the exceptional changing room in the food court. I was amazed at…read morehow cool it was. Easy to get the stroller in, a nice secure table and a sink. A curtain to hide without having a door to go through (awkward with a stroller) and a curved glass block wall to let in light. Great. The rest of the mall is nice, clean, easy to get around with lots of store. This place is huge. Dave and Busters is fun. escalators are pretty easy to find (again the stroller). Bathrooms were clean and can accommodate many. Good variety at the food court. Large parking lot surrounding the entire mall with many entrances. Easy access from the highway, dedicated entrance from the I-190.

This is the kind of mall you'd see in a movie. I remember going to this mall in high school and…read morecollege and it was one of the coolest places to be. Fast forward to today and it is still a cool place AND most importantly, it still is open with a bunch of new stores. I think what makes this mall special is the collection of things it has in and around it. The restaurants here are all really good if you need any ideas for dinner. The stores are all good size and there's a movie theater. That's my main reason I have been there a lot recently. It is a huge mall and they're open early for folks just to walk around before stores opening. There really is something for everyone at this mall and I am glad it's still open and continuing to keep improving with new stores opening up.

As the company sign states "wonderfully unnecessary". All souvenirs are Buffalo related and very…read moreample. Shirts, caps, hats, sweats etc were available. The store was well laid out and nice staff. They offered self and regular check out. Airport WiFi available.

This is one of my all-time favorite stores! They have the CUTEST selection of items and really…read moreunique brands. I wish they had another location or website outside the airport, but that's what makes it fun to visit every time I travel.

This is the best small business in South Buffalo. Their Aran sweaters are very nice and fairly…read morepriced.

Awesome selection of Irish / Scottish items. Lovely shopping experience. Local owner and in the…read morefamily for years. Prices are great and comparable to online, so support this great small business! I look forward to the website soon.

Pictured: Butter lambs from Malczewski's Butter Lambs and stuffed banana pepper pierogis from…read moreBabcia's Pierogi BuffaliciousBites gives The Broadway Market 5 stars!

It is strange to write a review for a candy/chocolate vendor with no name, but I saw no name posted…read moreover the counter of this vendor at the Broadway Market. I purchased 4 pieces of sponge candy, 2 milk chocolate orange(for a present) and 2 dark chocolate. These four pieces of sponge candy weighed slightly over 1/2 pound!!! I have never seen sponge candy cut into such large pieces. I ate most of one dark chocolate piece. It had a very thick coating of chocolate over the sponge, and it was pretty good chocolate. It was the sponge that was not great. It was very dense, and it seemed not very fresh. It was difficult to bite off a piece. I could not eat the whole four plus inch piece of sponge all at one time. At $23.99/lb. the candy at this stand is reasonably priced compared to other candy stores. I just wish the sponge had been less dense and fresher.

I wanted to give the owner the benefit of the doubt, but these reviews confirmed our experience…read morewasn't a fluke. This store has wonderful art treasures and I love stores that support local artists. Unfortunately the store owner is insolent. I work in a customer facing role and I would never treat my customers the way she did. The owner obviously only cares about making money and not representing local artists because there's been reviews to give the owner an opportunity of growth, but clearly no growth was had. I feel bad for the artists that lost sales because of her. I would not recommend this store from a customer experience OR an artist looking to collaborate. 5/5 stars for the Dina (the cat) though!

Spending time with SCFG, who moved last year up to Buffalo NY. Discovering this town has some…read morepretty cool vibes, Elmwood Avenue being kind of like a Main Street Manyunk in Philly. This store is the crown jewel of the scene. We enter to a serene, chill vibe. Open and easy to navigate, with well curated displays of local and sustainable items. So many great choices. I picked up a candle set inside a beer bottle from a local brewery, as Lion is a big micro brewery fan. The sales associate carefully wrapped and boxed it so it was basically ready to be given as a gift for his upcoming birthday. Parking on Elmwood is street and metered, so be prepared. Definitely a great stop for the lover of the local, crafted, creative and funky.