If I could give a 0, I would. Cindy the owner is a complete phony - unless you spend thosands of dollars and make her "special customer list". Even after shelling out thosands of dollars on plants and trees, no invite. She is all about the money and is selective about her customer appreciation. Rude, full of herself and just completely disappointing - she just acts better than you and only willing to give you the time of day if you have deep pockets for her benefit. Only once did I have a good experience (first visit) and it was because I didn't deal with any staff. After that, any time I've visited, you feel like you're in a bad version of that scene from Pretty Woman. Her right-hand woman is just as bad and hovers you to press for a sale (it's so uncomfortable). I personally felt completely judged and unwelcomed by her specifically. The store may look nice, but don't be deceived. Anyone who lives in Russell knows not to shop there (word around town) because of the prices and the bad energy coming out of this place (selectivism). Be warned - it's all hype with no substance. read more