My current set up at home is a little complicated, at least for me - modum/wifi router in back…read morecorner of basement in a box in the wall. A second, separate router upstairs because we didn't have a strong signal. Plus with the way the house is wired, it even took the cable guy a few hours to get us up and running when we moved in. Needless to say, I was excited to receive a set of eero wifi devices (1 pro plus 1 beacon) as a gift. Never having dealt with this mesh wifi network, I had a few questions about how I could set up this new eero system and how it works in general. Plus wanted to figure out if it would be a better/stronger signal than the current set up. Both my husband and I have been working from home, so we need a reliable signal, especially having to use Teams for all the meetings. When given an option, I always would rather go to a small family run business with a great reputation then a large corporate one. Luckily, I had a friend from high school that happened to own a company that helps with things like this for home owners. Even though we might be in IL, Louis was able to answer my questions and ensure I could set everything up. He provided quick, friendly service over the phone. Everything is up and running now, and the wifi from the eero is great. Want to say a big thank you to Louis and Incision Network. I would recommend his business for any personal computer needs. If I need any assistance in the future, I know who I will be calling.

I contacted Lou to wire our house with ethernet cabling so that we would have several internet…read moreaccess points throughout our house without having additional wifi. Most people aren't aware of how sick all of the wifi is making us. Lou is very friendly and seemed very knowledgeable about what I was requesting. However the job turned out to not give us what we wanted. He sold us a package of wifi routers that all rated very high on my RF meter, something he assured me wasn't the case and when I sent him the video of my RF meter reading, he never even responded. Lou also assured me that the products he sold me had the ability to be turned on and off, this turned out to be false info and so we have a new system that is WORSE than our old one that I hired Lou to help us make safer and better. When I sent him a text message stating we wanted to return the products, he also never responded - and later said I was "stringing him along" trying to avoid paying his invoice, which completely false. He also initially did a very sloppy job, my husband was horrified when he saw it and insisted Lou fix it as much as he was able - Lou did make several improvements but we still had to spend 300$ patching and painting around the large holes he drilled (it was not explained to me how big the holes would be and how much the wiring would show.) Lou might be great at doing wifi but it turned out that he did not know a lot about a wired system. The worst part of my experience though was in trying to communicate with him about all of this in regard to settling our bill, he went several weeks without even responding to me and then claimed that I was stringing him along and threatened to send me to a collection agency. I'm sorry, that's simply acting in bad faith. I paid the bill in full, rather than deal with the situation any further but I will never work with Lou again.

Nathan and Gio are total pros. Super attentive. Very customer service oriented. No question is too…read moresilly or small. This is a real find! I had dealt with them back in July and of course I returned for the current problem. This store is a GREAT resource for Boomers who didn't grow up using iPads in school! I took my 92-year-old friend there to get a new keyboard and they were great helping him. Lots of patience, very informative. If you have any computer issues go to these guys!

My experience with Compco was terrific. I had issues with my new Mac Pro and Jeremy really came…read morethrough. He knew everything about the computer not to mention his ability to work on third party programs (Adobe Photoshop and Illustrator). VERY well done Jeremy. Worth every penny and time. Rick M.

Stratatech Group is a great local resource for Lenovo laptop owners. I used them twice a decade…read moreago to resolve a couple of IBM/Lenovo ThinkPad laptop problems when I was active as an Executive IT consultant. Always happy with their quick professional support and problem resolution. Now long retired, I recently had a prolem with my 7 year old Lenovo T440S Thinkpad... could not get it to reboot. Brought it in to Stratatech 10:30 am for analysis and repair. Service rep friendly, knowledgeable, professional. Looked up my prior service record (still on file after all these years.) Used serial number to verify details of my T440S on Lenovo support system. $75 up front for problem analysis. Got a phone call at 3:30 pm saying problem resolved, ready for pick-up. Total bill $150 (including $75 for problem analysis) included complete check and clean-up of garbage files, Windows updates, and Lenovo BIOS and driver updates... plus fixing a broken fan (which explained to me why my laptop had been running very hot.) It's past time to get a new laptop, but in the meantime, great to have my current antique up and running... (and able to function as a trusted source for migrating to a new ThinkPad which I am going to oreder immediately.) Bottom line: Highly recommended.

Anytime I have any type of computer issues these are the only guys I turn to and trust to resolve…read morefor me. I have been purchasing all my computers from them over the years and recommend anybody I know looking for one to do so as well because of the personal level of service I receive from not only Fior Lostumbo, but the entire staff!

I have been working with The Network Support Company for quite some time now, and I couldn't be…read moremore pleased! Everyone that I have spoken to has been very knowledgeable and friendly. I really enjoy working with TNSC and highly recommend them.

Mike is absolutely fantastic. He got back to me right away and knew how to solve the issue within…read moreabout 30 seconds. If it was not for me, I think he would have solved it in less than 10 minutes. He reached out to me and was willing to work around my schedule, patiently working with me when I had time. Mike knew just what to do an solved the issues remotely. We had a problem that involved my computer and my son's, and Mike solved the both. If you are looking for someone who solves the problem quickly with expertise and confidence, Mike is your man!

The quicktex response was excellent. I had a mail problem and he fixed it in under a half hour…read more Excellent service and very professional. PT

Fast, perfect, computer repair. It's nice to have a local business to rely on for quality computer…read morework. Anthony was very experienced and easy to do business with. I highly recommend Glenville Technologies.

We were in a bind & Doug fixed everything & made our PC better than it was! Thank you for the peace…read moreof mind!

After many years of passing by, and not knowing we needed help, we were in recently to pull data…read moreoff several old machines that we were not able to do ourselves despite trying. Doug, the proprietor was understanding, very knowledgeable, efficient, and honest. I would recommend this business for anyone in need of any type of computer upgrade or repair, and/or most importantly data retrieval, etc.

Brought my PC in when it kept crashing and giving me generic blue screen errors…read more Bobby and Jenn were attentive, prompt and communicated with me throughout the entire process. It ended up not being a huge deal but the turn around time was fast and the labor pricing was fair. I definitely recommend them to anyone that is having computer issues!

Without a doubt, the place to go when you have a problem! Very rare these days to find a place that…read moretreats you like they do. They retrieved over 116GB of photos and 180GB of video from my damaged hard drive. Installed a new/faster one. Gave me back a "like new" - "even better" than what it was when I purchased it new. Great communication, very organized, fare prices and quick service... Thank you again!!!