Absolutely LOVE the knowledgeable and friendly staff. Varity and availability of the products that I need is always on point. I don't know everyone's names, but special shout out to Jalyn. read more

This placed started out good but they're so inconsistent and their hours suck too. They close at 6 on Sunday. In a college town. You used to be able to go in and get whatever, then all a sudden you HAVE to put an order in online. Annoying, but okay whatever. I do that (this isn't based on a one time visit. Multiple) i place my online order, it tells me the price, I get cash because using a card they charge you $5, I get to the store, the price is wrong by $2 something. THEIR website told me $38 and some change, cool, I get 40 out, I get there and they tell me it's $42 and some change and just say, "ahhh yeah we've been having problems with out online switching people to medical sorry about that" not a care in the world. I the customer get effed, im the one who's out. Not a care in the world. The dude was condescending about it all too. These people come off as really genuine and nice, until there's an issue then their colors show. Do not go here. Go to Consumes by shell on 27. Their service is awesome every time. I will definitely not be back to this store after 3 issues with them. I'm done. read more

Used to buy a decent amount of product here. Some decent sales, but not often enough. Last visit ALL extracts were advertised as 20%off. I placed an order online, but was told when I picked up that RSO was excluded from the sale even though it was listed as such. I didn't purchase it. I contacted Beyond-Hello and was told I should've gotten the discount. They have a points rewards system. Beware that they are only good for 6 months, then they expire. Was saving up to reach 1000 for a $60 reward and was about 200 points away. Haven't bought anything in a while because i can get better deals and products elsewhere. All but 200 points have been erased, leaving me with only $10 in rewards. Suppose I better use it before it expires. Won't be coming here very much if at all the in the future. read more

This was my first dispensary experience and it exceeded my expectations. As a beginner I was nervous, but Marques was so patient. I left not only with great products, but an education! read more

Beyond/Hello - Beyond Hello shop interior - Cannabis Clinics Near Me - Philadelphia, Pennsylvania

Worked so hard to get to a 1000 point to redeem just to have them tell me some of my point expired without any warning so now I don't get the discount. Will find a new dispensary, do not recommend read more

I usually got my needs sufficed at this place until an incident I have today. Since I am not an American citizen, I usually use my passport as an ID to get in. This whole summer I never had a problem, but today I was met with a guard with under-average IQ, who said that my passport was not American so he couldn't let me in (every passport has English translation next to the native language), then I flipped over to my VISA page, and he said that since the VISA was expired, he couldn't let me in either. I've been here in the States for over a year, of course my VISA expired. Honestly, if you're not an American, never come to 1401 Mississippi Ave, Sauget, IL. read more

I had been using Columbia, Beyond hello was closer so I said let's give them a try. Worst mistake of my life. Customer service is horrible, people working have a don't care attitude. Drive 45 minutes for an internet order, only to be told the system was down and oh well sorry for your luck. No call or any type of notification. I would only use this place as a last resort!!!. read more

On my second visit (Sunday, 8/30/2020 around 5:30 pm), the woman at the front desk was surprisingly rude. I began by explaining that I'm new to this, a defense mechanism in case I ended up asking her a stupid question. She gave me a RBF that clearly said "I don't have time for this." I asked about a particular strain--which their website said was in stock at this location--but I couldn't hear her because (a) she wasn't speaking loudly enough and (b) the music was pretty loud in there. (I enjoy music in a shop and in fact, they play pretty good music here, but not sure why it has to be quite that loud.) When I asked her to repeat herself, the eyeroll to end all eyerolls let me know that she and I were never going to take a cruise together. Forging ahead, she said they actually had two options available (like an eighth and a dime or whatever) which made her seem possibly more human: Could she sense that I didn't want to purchase the large quantity that was advertised on their website? I said I'd take the smaller amount and then she told me to take a seat and my purchase would be brought to me. After a couple minutes, she called me back to the window (again, not speaking loudly enough) to tell me that actually, they were sold out. Matters not what the website says, nor that the mouth of that very RBF had told me that it was in stock. If she felt the least bit sorry for the inconvenience, she was being a real trouper about it. Tonight, I tried one of their competitors, a place called Ethos at 807 Locust St. I'd been in that space before it was Ethos so I was expecting a very cramped experience. I checked their site and found they have an enormous inventory so they must have more room than I was imagining. To my surprise, it's a beautiful space with some of the nicest people I've met in a long time. Everyone was very helpful and attentive. They had in stock what they advertised, so I was in and out of there in well under 10 minutes. Ironically, when I told the lovely girl at the front desk that I was having trouble hearing her, it led to a brief but enjoyable conversation. Quite the contrast. read more

Came in with a broken pax I purchased in February. The person who helped me was condescending, rude, terrible tone in addressing my request for a replacement and Refused to look up my points info on two numbers. She treated me like a drug addict, not a patient. read more

Don't fall victim to their donations bucket. Each time you bring their branded bag with you they claim to donate $1 per transaction to a charity each month. Last August they chose ours and we were told the check would arrive no later than Oct. We called, emailed and I even went there many times and was told that they know the check is late but it's coming. Still never came. It's a scam to make them look like they are giving back to the community when in fact they are keeping the money for themselves. It's sad that they exploit the work of non-profits to make them look good. read more

I went in for the military special and they refused the special to me because the military Id is 30 year old when I ETS into the reserves . they said it needEd to say it on the drivers license in Nevada which I do not have a Nevada license . I thought pretty unprofessional if they are not educated on military ID 's and acted like it's no big deal that they lost the sale. read more

The Bristol Dispensary was the very first Dispensary I accessed when I was prescribed this medication. I moved out of the area a couple of years ago but my experience had been top notch so I was in the area and made a purchase today. To my surprise, they have now planted TIP boxes on the counter! Why are you putting ANY patient in the position of feeling like they "should" leave a tip? With the prices that are charged for MEDICATION, why aren't you paying your people well enough to not have to ask a PATIENT to supplement their income? This is a horrible practice by your company, to ask a PATIENT to TIP their healthcare provider. PAY YOUR PEOPLE BETTER! read more

I gotta say, the money people are putting into these stores tells me that recreational will be legal in PA sooner or later. Great space, great service and a well curated menu and open an hour later then the next closest place. It's little too close to Fergie's Pub for my good. Seriously. I have to carefully monitor my medicinal intake, keep the THC low and take frequent breaks or I start to get stupid But after two beers (okay, 3 or 4) I gotta say it can be very tempting to pop over for somea that Lemon Skunk or Space Monkey. read more

This place is basically an Apple store that sells a shit ton of medical grade nugs. Extremely impressive staff, customer experience, and quality of products. If you have a medical card, go here. You will not be disappointed. Highly recommended. Full review forthcoming read more

Clean, organized, and kind service with good information provided in a responsive manner. I got what I needed and felt informed and respected the pricing. read more

This is a great dispensary. Walking past the armed security guard ( always remember to bring your i.d.) and walking in is a little nerve wracking but once they take you back all the staff is knowledgeable and really helpful. They make you feel comfortable enough to ask any questions and the order ahead service is awesome read more

U go in ur order is ready because u put it in on line the staff are great no problems product is great never a problem

Place totally rocks - it's a little gem on Samson street I read some reviews that the wait was long and about a year back I came on a busy Saturday and there was a bit of a wait but today is Sunday and I ordered online they had my order and I was out in 5 minutes people were sooo much nicer than other places I've been too- no attitude and the prices are awesome this is going to be my new place for sure A +++++ read more

I go here because it's convenient. If you need to get in and out dont expect that will happen. It takes long. I feel like when i go in the staff is much nicer then when you do curbside. They are over priced and some times i get extract that is really dried out. The rewards system is not as great as other places. If you spend $1000 you get $60 off. It takes FOREVER for your points to be applied to your account but when you use them they come off automatically. I have waited over a week for points that were never applied. Not sure how they manage the updates but it's inefficient especially when they expire so quickly read more

I visit this location at least once a week and every time I'm satisfied, and walk out happy. They have a great selection especially with tinctures and have had flower a lot lately! Also they do a lot of fun promotions and discounts for fun holidays. Love the staff - so knowledgeable and really try to get to know you so you get the best medication you can get. These people have become friends, and i life that. I also frequent the WC location as well. read more

Same products as all the other dispensaries popping up in Philly. The DIFFERENCE is Beyond/Hello's prices are higher than other shops and they only offer 10% discount to seniors. And the discounts are NOT stackable. Now, tell me why I should buy from this store when a few blocks away I get cheaper products with bigger discounts. read more

I tried to purchase something at the price that was advertised and they will not hold up their end. And then tried to charge me triple the price. read more

Cop outside was awful to me as a disabled person. Refused to communicate with me when my phone died and I was looking for my partner. I'm nonverbal and he wouldn't even look at me or interact. Like I wasn't even a person. It felt degrading. Disabled people should stay away from this dispensary. read more

I am new to the medical marijuana scene and was totally clueless about how PA dispensaries worked when I walked in to Beyond/Hello shortly after receiving my ID card. All the employees were extremely helpful and informative, from initial paperwork to going over the menu and chatting about my individual preferences/needs. I felt heard and supported the entire time. They also have a great program where they donate to charity every time you bring their branded bag (that you get on your first visit) with you to the dispensary. I've only been to the Northern Liberties location, but I like that I can browse the stock for all locations on their website. I am totally satisfied and will definitely be going back! read more

This place exceeded my expectations in every way. Beautiful store. Amazing knowledgeable and caring staff guided me through every step. Both putting me at ease & making recommendations based on my needs and desires. I really cannot say enough good things. Bravo Beyond / Hello, keep up the exemplary work! read more

Great array of products in a clean environment. Friendly, knowledgeable staff with great discounts! Would definitely recommend.

Terrible customer service stemming from the web page ordering. Constant mistakes and miscommunications. Today was my final business with them as the screw ups happen almost every visit. Not going to spend my money on people who just dont care. read more

Managed horribly. Hour long waits, overpriced product. DC is worth the trip. MANASSAS LOCATION

I watched nepotism at its finest yesterday. After standing in line for 20 minutes outside then finally once I got inside the order of the line was gone. The pharmacist and the sales associates are serving the larger orders. Somebody like myself who may only purchase a few grams was overlooked. This was my second time and I'm not sure if I'll be back. It's disturbing when you have to assert yourself to the staff that's there to serve you. Why am I reminding you of my place? Isn't there a system in place for COVID? I watched the white patrons served with efficiency and care and even addressed by there name. The brown/black patrons were all kind of sitting in the waiting area to be served. As a black woman we are used to being overlooked. Not anymore especially when my money does the same thing as everyone else's money. Despicable Beyond Hello. It's a hot mess, there's no order. I only came because Herbology was out of flowers so this place was a convenience run which has turned into an inconvenience . That was a huge waste of time. If you have time to waste after placing an online order and having to still wait over 30 minutes this place is right for you read more

I love the professionalism of the employees they help you with recommendations that suits best for your ailments I love this place and the staff read more

This place is so nice inside and the products are amazing...great selection and prices..you will definitely find whatever you're looking for here! Staff is super nice and helpful too :) read more

Truly surprised to find such a quality dispensary in the middle of Center City. The waiting area is really beautiful, they have classy menus to browse while you wait, and I always appreciate that they have candy out. They have a pretty expansive selection but what I appreciate most is the friendly and helpful customer service. They have made spot-on recommendations for me but never make me feel like they're trying to upsell me on more products or explain things I already know. read more

Great staff and great selection! Their online menu and presence on Instagram is amazing! They are my favorite dispensary in the area just because of their internet presence! They also post new arrivals and sales or promotions all the time! read more

I was really happy with the friendly. Way i was treated. Had alot. Products. To look at. Nice place