PLEASE READ MY 2 EXPERIENCES BEFORE RUINING YOUR LIFE AND HAIR!
THEY TRAIN UNLICENSED STAFFS AND TEST PRODUCTS THEY KNOW NOTHING ABOUT ON YOUR HAIR. ALL FOR THE DAMN MONEY! THEY DONT KNOW WHAT THEY ARE DOING! PLEASE PLEASE PLEASE SAVE YOUR MONEY TIME AND HAIR.
Almost 4 years ago 02/2011 I went there for the first time asking about different kinds of hair treatment for my thick FULL wavy/curly hair to make it easier to tame. Mind you my hair was soft, shiny, and healthy at the same time. The manager told me about the "best and most recommended" package in the salon, which was the Japanese perm. She said its gonna make my hair transform into Asian hair.. Pin straight, smooth, and shiny just like her hair and that I would wake up, wash it, and go out without ever needing to iron or blow dry it. She was trying her hardest to convince me to get it. I asked how much it was, thinking it would be $200 max.. No it was $400 for my thick hair but because It was my first time coming she gave me $20 off. (It ended up being tips anyways) I asked for the menu to look at other packages. They were all $150, from Brazilian to keratin treatment, etc. I wasn't sure if she was trying to rip me off or if she really cared about her job and clients. But I was like maybe the Japanese perm is most expensive because it's better quality. She promised me Asian hair and I went through with it. The whole process was 8 hrs long. During the whole process I felt my scalp burning, you could of cooked eggs on it.. After 3 days I washed it like she instructed.. My hair turned out so thin, like spiderwebs kind of thin, and would stretch like a rubber band then rip off or fall out.. I waited to see how it was when it dried....... I HAD NAPPY BURNT STRAIGHT HAIR WITH FRIED UNEVEN ENDS! It wasn't even African hair! I could of used my hair as a broom.. I PAYED $400 FOR A BROOM ON MY DAMN HEAD! When I furiously went back to show her my hair she got shocked but quickly changed her facial expression and said oh you need to buy a special shampoo and conditioner for $110 to help out my hair. Till this day my own hair is weak, dry, damaged and fried. It doesn't grow like it used to. Even after the perm is gone, I can't get my normal hair back unless I use heat on it.
On NYE 12/31/14 I went back for a 5 o'clock appointment wash and blow out.. I was taken care of at 6:35 pm. The Russian lady started doing my hair quickly and careless. Parts of my roots and hair were wet, frizzy and curly. When I nicely pointed it out, she rudely told me if I didn't like it then I should go to someone else. I complained to the manger and she expected me to wait till someone else is available. When I fussed about being late and how the lady doing my hair isn't even certified, (she doesn't do hair cuts and there was no proof of license on her station like everybody else) the manager sat me down with someone right away. The other lady who "redid" my hair left my hair frizzy, poofy, with half my hair fried. I thought I would pay $50 for a fast, professional and salon quality.. Turns out I could of got the same service from my little brother for free. They just lost a client.
P.s waxing is the only decent service they offer. read more