The space was indeed quite nice, HOWEVER, the barista's behavior was shockingly racist. He, an Asian man, was incredibly unkind to us. He spoke to us in a very unpleasant manner, informing us with a harsh tone that the seating area we were considering (though we had not yet sat down) was designated as a 'no laptop zone.' He insisted that we should squeeze into the social area with other patrons, even though there were no other customers waiting for those seats!
Reluctantly, we accepted this policy and made our way to the social area. However, our frustration only grew when, mere minutes later, another Asian customer arrived and promptly occupied one of the supposedly restricted seats with his laptop, remaining there for over two hours without any intervention from the staff!
Furthermore, the barista's rudeness persisted throughout our visit. He was abrupt and impolite when we first arrived and, after a mere two minutes, he approached us and demanded that we place an order, despite the fact that we were still undecided between coffee and tea!
As I was leaving, I couldn't help but address the barista about his discriminatory behavior. I questioned why he had been so strict with us while allowing others to flout the rules without consequence. To my dismay, his response was even more disdainful. Disregarding my inquiry entirely, he simply reiterated, "policy is policy," and insisted that we should have vacated those seats regardless of others' actions. This dismissive and confrontational attitude only served to exacerbate the already unpleasant experience.
Overall, while the space itself was pleasant, the blatant discrimination and poor treatment from the barista left a sour taste in our mouths. read more