First, I want to apologize because this is going to be a very long review! I was asked to complete a customer survey, but honestly, I wasn't a fan of the survey portal, so here I am... back on Yelp! So buckle up, because this one is going to be a long one. I wanted to make sure everyone received the recognition they deserve--especially Alisha.
Alisha is an absolute gem! My husband and I stopped in last week and then again today, and every experience has been fantastic. In my opinion, she's one of the very best people at this store. When we walked in today, she even apologized because she was on a phone call. It wasn't an issue at all, but we really appreciated her thoughtfulness, professionalism, and manners. That simple gesture said a lot about the kind of person she is.
Every time we've visited, Alisha has made us feel welcomed and appreciated. She always greets us with a smile, is eager to help, and somehow manages to make every shopping trip enjoyable. She has such a genuine, kind, welcoming, and delightful personality that you can't help but leave in a better mood than when you walked in.
We will absolutely keep coming back because of associates like her. Customer service like hers is hard to find these days, and she truly makes the drive to the Vacaville store worth it every single time.
I'd also like to recognize the other associate who usually works mornings--the lady with the glasses. I believe they may even share the same name! She's always been incredibly friendly and helpful as well, and she deserves recognition too.
One thing that really touched my heart was the positive messages written on the bathroom mirror. It genuinely made me smile. You never know what someone may be going through, and seeing words of encouragement in an unexpected place can make all the difference. It's such a thoughtful touch and speaks volumes about the culture of kindness at this store. We need more of that in the world.
Alisha, I hope you know how much your kindness and hard work are appreciated. I wish you nothing but happiness, success, and endless opportunities in the many years ahead. People like you make a lasting impression, and it's employees like you who build loyal customers.
Thank you to the entire BevMo! Vacaville team for always making us feel welcome. We'll definitely be back again and again! read more