I was preparing for a party and Christine was absolutely delightful. She helped me several times with a ton of special items, so nice to see customer service of this magnitude. read more

This BevMo! in Rancho Cucamonga is the second location that I have visited. First location was in Glendora. I was so looking forward to my visit at this location because I was amazed by the first location. However, I was slightly disappointed to see most of the food and snack items were not present. I was informed the food related items aren't big sellers especially at a full on beverage store. Anyway, I came here for one reason and one reason only... to buy lots of Bundaberg ginger beer. It is non-alcoholic and it's so good. I ended up with 6 cases of the small cans for a work lunch and 1 case of the bottles for home. This store isn't as big as their Glendora location I don't think, but still a good size. Tons of alcoholic drinks... aisles of them! I was overwhelmed by the different variety of brands and flavors to say the least. And I don't drink alcohol regularly... maybe one at most two drinks per year LOL. Staff were super friendly and helpful. Store was bright and clean. At the end of each aisle, you may find your favorite snack hanging... just waiting to be grabbed! Go grab one! I'll be back for more Bundaberg ginger beer for sure. Thanks BevMo! read more

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Placed an order for delivery, half of the bottles were missing. No follow up from the store even though after calling they said that the remaining bottles were still sitting there for over a day. No initiation for a refund. No initiation for a resolution. Weeks and months of going back-and-forth to try to get a refund for the bottles that were not delivered. Zero follow up. Absolutely atrocious and unprofessional customer service. They still have not initiated a refund and it's been two months. I've literally spent hours working on this and nothing. read more

I love that the staff is friendly and knowledgeable of the wine, mixes and spirits. The staff greets you as you enter and willing to answer any questions you may have. What I did not understand is why I was told to show my drivers license; when I have presented my date of birth and year at the BevMo in Glendora, CA store nor the Upland location the week of March 9th. I do not know if the gentleman that behind me purchasing wine was "carded," but it was strange to me. read more

Had the most absolutely amazing time here and the help that u got from Christine she was an absolute pleasure to talk to she knows her stuff and was able to get us what we needed thank you so much Christine read more

Andres is awesome!! The dude knows his beer!! He came to the store about a year ago and the craft beer selection keeps getting better and better. And he always tries new beers so he can tell me what they taste like!! So great!! I come in weekly just to see him. read more

Very poor customer service. Trying to return a whiskey bought from last night by error and the rude guy just said I can't return it. California law says you can return alcohol if bought by mistake. The whiskey is unopened bottle and it is within the 7 days. The rude guy said you can just choose any vodka if you want without even helping me out. Very very poor customer service !!! Don't even try going here to purchase anything because the people who work here don't treat their customers right. Bad experience with BevMo never again will I go here !!! read more

christine was the absolute best she gives the best recommendations for our event and showed us the best deal.

It's a smaller store but it has a great selection. The employees are great and they are very helpful. The ambiance is mellow and welcoming. They do have great sales which is always a plus. read more

Terrific spot for amazing beer, good music and nice food truck options! We always enjoy ourselves at Solorio Brewery!

Good selection but sometimes I can get lost in here. Hard to find someone to help further back in the store but they're always nice

I came into this store for the first time 12/20/24 at 5:15 pm and I was looking for a bottle of Piper Heidsieck Champaign. There was a heavyset black gentleman working on the floor, when he was finished with the lady he was helping I asked for what I was looking for and he told a story about a woman whose daughter was named Piper and she only drank Piper Heidsieck and had bought the bottles on the shelf. He did some half hearted explaining that their system said they had it but the people running the store never update their system so he wasn't going to try. I think this was absolutely despicable because the wine was probably in the back and he didn't want to get it for me. I also believe this was reverse racism and I just feel sick about it. The present I was hoping to give never got done and that made me very sad. Everyone says they won't come back but that's just so common so what I'm Praying for is this location completely fails and closes because they don't deserve to be in business especially when they are so rude to their customers. A few days later I found the wine at Total Wine in Rancho and they were super nice, I'm struggling with arthritis and they pulled the wine and left it up front for me. Everyone at Total wine were so nice and so different from Bev Mo and their complete lack of humanity and professionalism. If you can skip this place, these people and their utter lack of care and read the other reviews because I can guarantee they're real. 01/01/25 I just got a message about how sorry they are, how much they care and Blah, Blah, BLAH! Yet the bad reviews go way back, same complaints, same virtue signaling lie, same lack of care. It's just the same going on. Nothing changes, the apology was nothing and nothing is going to get done. The hateful guy will keep this job until one day he doesn't show up. This is the anti business rhetoric by 20 somethings who don't see is destroying business. So Jessica S. it's worthless, mindless crap that your spewing and it means nothing. read more

Checked online for my fave ipa. Karl Strauss hoppyalis. Very good price at this location. Didn't have any cold ones ready but they had plenty in stock. And a few choice as far as bottle or can and 12 or 16 oz choices which was nice. Jack Daniels was a great deal I think at 16 for the larger size. Cashier was attentive and very friendly. I had a coupon to use which I could not find and she was able to assist me with a small discount anyways. Which is much appreciated. I will def stop back in when it's time. read more

Well we've lost another useful store. Just left my closest BevMo disgusted. They now have oral care, toilet paper, typical convenience store stuff. All at the cost of space that used to hold more interesting beers, spirits to try. Not much of a beer department at all. I've no reason to go back... unless I need toothpaste. Ridiculous. read more

BevMo! - Fewer beverages, more groceries. Fail. - Beer, Wine & Spirits Near Me - Upland, California

BEWARE!!!! Bevmo now has a company policy to scan your ID into their system. BEWARE!! Your CA ID has all sorts of information that can be lifted and used and stolen. I WILL NEVER EVER GO TO BEVMO AGAIN! Sorry for the poor people who work there and have to ask you to hand over your most personal information. The cashier should be able to view your ID for verification. BEWARE!!!!! read more

OUR BOY ERIC IS THE BEST!!!!! Any time we have a party we come to bevmo to get our goodies and Eric is always so kind and helpful to us, literally the only bevmo we come to now!! Thank you so much Eric!! :D read more

I get out of my car and realize I didn't have my wallet. So I call to see if they take Apple Pay, and they do, so I'm relieved. I go ahead and get 2 bottles of wine and 2 bottles of bourbon. Go to check out and the cashier asks for my ID. I ask if he's serious. He says yes, he is required to card anyone who looks younger than 40. I tell him I'm 45, and his response is, you look like you're late 30's. Gee thanks, but not.... All the times I have shopped here and had my ID, I've never been carded. I'm so pissed. I'm clearly over 21, with grey hairs. I hope it's not because I'm black and called before going in to see if they took Apple Pay. But I don't know what else to think when I'm 45 years old and being denied to purchase alcohol. Update: Responding to Jessica. Thanks for reaching out. I do agree with you. Prior to this situation, customer service has always been excellent. I definitely appreciate everyone who goes above and beyond, to make sure you find what you are looking for, or even offering new suggestions. Thank you! read more

I cannot believe this just happened. I responded to their store at 10:32 and the doors were locked. I read the sign on the door that says the hours are from 10 to 8 or whatever time they close. I called the number and the manager says he's not going to open the door because he's the only one in the store and he has no employees to help him. what is going on here? I've never heard of this before in my life. What a way to run a company.. read more

This place was clean and had great customer service. However I was not able to find Canadian beer, they stopped carrying it for whatever reason. I was disappointed with that, they are pretty much well stocked in everything else. read more

Claudia was absolutely amazing! She was quick at the register and answered all of our questions with a wonderful customer service attitude. Yes, I was carded for buying a glass but it's an alcohol pop I would definitely recommend this location to others. read more

Went there yesterday to purchase some items for Christmas dinner. Couple of bottles of wine and beer. Got to the register and the clerk, who I assumed was all of 22 years old, asked to see my ID. I thought he was joking. I am almost 70 years old with grey hair. He said it was company policy. I showed him my drivers license assuming he would note my birthday and I could complete the transaction. He then asked for my license so he could "scan it". At that point I had had enough. There is no reason for any business to have the ability to enter your personal information into their system . I left my items on the counter all left the store . Beware, avoid this business at all costs. read more

Shopped here the other day and Daniel went above and beyond with his service! Super chill and very helpful

I usually go to the south Upland location, but when I frequent this end of town, this is my BevMo. It's conveniently located when you want an adult beverage with your Chipotle bowl, Habit burger, Panera bagel, Which Wich samie, etc., or take some over to your hair stylist, you get the idea. Just keep it on the dl and pour it into an appropriate container. Staff has always been pleasant and offered help, but I don't need help. I know exactly what I want. Only reason I took off one star is because they stopped wine/beer tasting on Saturdays. Now it's only done on Fridays nights and ends by the time I roll into town. Come on peeps, add Saturday again. I promise you, I buy more after I have tasted. read more

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Horrible ... actually non existent service. No employees in the store available to assist with anything except checking you out at the register. They can care less if you need any assistance. read more

Dan the man! Our group was heading to Coachella and Dan helped us stock up and find the deals around the store. He signed us up for BevClub, and now we will be drinking well. Cheers! We will be back :) xoxoxo read more

Ryan was so awesome! He helped us from the very start. Probably came in like 6 times to get stuff ready for our wedding. He gave us great tips on alcohol for our budget, gave us a wine tasting, and estimated the amount which turned out to be the perfect amount. The bad news, something happened to our shipment on the wedding day. Won't go into too much detail as this was completely the delivery companies fault and not bevmo. But Ryan took full responsibility and is working it out with the delivery company to reimburse us somehow. Ryan and others at bevmo really went above and beyond to help us out. We would highly recommend and plan to use their service again read more

Today was the grand opening of another BevMo located in the North Upland area. They had free gift bags for the first 500 customers that visited the store. Music playing by the DJ, a young Asian lady (easy on the eyes) taking photos for the event, two ladies making fresh coffee drink for the public, etc...etc... Another beautiful store with tons of selections of beverages that you can choose from! read more

BevMo! - Beer, Wine & Spirits Near Me - Upland, California

Wow, having a hard time understanding why customer service is severely lacking at this North Upland location. We have been in this store 2xs in a months time and each time asking for service was rather bothersome to these employees. If items are in a locked cabinet the expectation should be that customers will need an employee to assist. Customer has a question on a particular Liquor bottle? FYI sarcastic remarks are not needed. Cashier, it doesn't hurt to say hello and thank you to the customers, those whom keep your job going. Needles to say, coming back to this store will not happen anytime soon. read more

Fairly good selection and price. Could use some higher end Tequila. Convenient location. Nice staff.

fred was extremely rude and did not listen to what we were asking for. poor customer service

How can BevMo not have things I can get at the grocery store! Sorry we didn't order Piper Sonma champagne and I have no idea what kind of wine your looking for but I sure found the Marcos the street at Albertsons. read more

Rose and Ryan have great customer service skills. Ryan was so informative about the cigar collection at Bevmo and helped me make decisions on my cigar purchases that I couldn't have done on my own. He was super friendly and patient with me the entire time I asked him questions on the quality and taste of certain brands of cigars. He made my shopping experience comfortable the entire time. As I was leaving Rose noticed I was looking at a prepared sangria in a bottle and immediately started telling me about the taste, quality and popularity of this specific beverage. She got my attention right away and directed me to where it was located. I grabbed 2 bottles and purchased them both. Rose was super helpful and friendly. Great customer service at this location. read more

Rose was very lovely she helped us pick out a wine for my best friend wedding. The one we wanted was not in stock but she made great suggestions and let us know of the stores deals. I appreciate the great customer service and help. read more

Great Store! Carina was friendly and checkout was fast. They had everything I needed for an anniversary party.

I hadn't been to this location previously. The staff was extremely friendly. Good prices. Great service. I will definitely recommend this store to my friends. read more

Came in today to purchase a nice bottle of wine for an anniversary gift. I had no idea what to get and was hoping to get some input from an associate. Wow was I wrong. I was there for almost 45 minutes and not one associate asked me if I needed help or a suggestion. I left and went elsewhere. I live close by in the Colonies but will never step foot in this Bevmo again. read more

Stopped off this BevMo in a rush to get in and out (I was already late) for a friend's party. When I walked in I was greeted by someone that was stocking shelves who asked if I needed any help. I said "no, I'm good, thanks" and proceeded to take a few more steps before realizing I had never been to this BevMo location before. Since I was in a rush, I turned back around and asked the lady working if she could help me find Lindeman's Framboise... as we walked she gave me the options of chilled or not and took me directly to the product. I was in and out of the store so fast that even my boyfriend waiting in the car was surprised as how quick the run was. Great store, super nice employees, even the guy at the register was on the ball. read more

Thank you for contacting me last month about my pick up. I appreciate you taking my review seriously and not brushing it under the rug. It's mean something when the business reads and responds to the review. read more

Why is his Bevmo getting such a bad rap for doing what they're supposed to do and carding? And second any bevmo I have gone to has to run my license. It's just policy. I work in the shopping center and have gone here for just a soda on my break to getting alcohol when I need after work. No complaints from this happy customer. But losing a star because I already told them their yelp page was messed up and they haven't fixed it yet. read more

this bevmo is second to none ! excellent curbside service. quick and service with a genuine smile ! ryan is on top of his game ! salud ! mando read more