They are thieves!!! I used Beverly Canvas Awnings for years to seasonally install a large patio awning with screens and doors. They would also remove, clean, and store it until the next year. I paid all of the storage, cleaning, and installation fees on time every year. Then they just never came back to install it in 2020. I called at least 30 times and was only able to get a hold of a human once. The man who answered said that they were running a little behind on set ups, but it should be installed in a week. They never came. Never installed or ever returned MY PROPERTY. It's theft! I still have not been able to get into contact with anyone that worked there. I ended up paying thousands of dollars to buy a new patio awning, screens, and doors! read more

Caveat emptor! Apparently this company was bought by another owner. Was sent a card stating a notice of price increase way back in the beginning of summer. Signed card and agreed to increase. Was not notified that they cannot take our awnings down for storage before the snows fly. Kim said "the mistake was entirely theirs". She talked to owner and called back. They cannot or will not pick up my awnings before snows. No notice. They just don't care. I'm now stuck in late November looking for a new awning storage company. Kim stated that she is uncomfortable. Perhaps she might want to think about finding a new job as she is not customer service oriented. Anybody know of a good awning storage facility in Chicago? read more

Had Beverly Awning for over 20yrs, put up, take down spring and fall. Last fall 2018 they saw moving boxes and said they didn't hear our dogs bark, so they left the awnings up..I called months ago and in the the past month and they gave me lame excuses why they didn't take them down...they actually came to our house but assumed we had walked away or whatever...said they called and left messages on two phones..never got a message...now we want to sell our house and they said they would be out by May 15. I said awnings are shredded (because they were not taken down last fall) they could care less and I have to sweat and wait for them to come back and take down. I cannot put a For Sale sign up with a shredded awnings hanging...it looks awful, and they continue to tell me they will get to them when they feel like it.. Any upstanding company would have said we will get out immediately and remove them...you have been a great customer all these years. I was even going to have them do our next house which has 2x as many windows...DO NOT HIRE BEVERLY AWNING out of HAMMOND IND. They are PATHETIC and as I read other comments they have gotten progressively worse in how they treat their long term clients..whomever buys our house I will tell them to contact CHESTERFIELD AWNINGS!! Jennifer L read more

When we bought our home in 1980 there were cloth awnings on the home. We did not care for them properly and by 1988 they were shabby and needed replacing. Shopped around within our Beverly community and prices were high. Came across Beverly Tent and Awning, now called Beverly Canvas Awning. With proper care and awning removal in the fall, putting back up in the spring, our awnings have lasted for 14 yrs. This company has made 3 sets of 5 awnings for our home now since 1988. They are beautiful and add so much character to our home. I have found that both the old owner, and now new owners to be receptive and on the spot with any concerns. read more

I am not sure where the closed information came from but they are open. When we bought our house in northwest Indiana 12 years ago it had awning already on it, Beverly Tent and Awning comes out every spring and puts them up and then takes them down in the fall. I have found them to be excellent and reliable over all these years. read more

I have been a customer for years...always have had great service. I appreciate when there are repairs needed they give me notice and will not automatically do them without my authorization. It helps with this economy... I can also make payments in the winter while they are in storage so my bill isn't a lot when spring comes. I love that that are a family business. Thank you for years of great service and kindness... Hope to have many more read more

We had Beverly Tent and Awning Co. for a couple of years to put up our awnings in the spring, take them down in the fall and store them over the winter. We never had any problem until this past fall. They usually just automatically come and take them down when they are in the neighborhood. They never came, so I called and they said that we were on the list and they would be out within the week when they had other jobs near us. So, we just assumed they would be out soon. When it started to get colder out, within days of it starting to snow, I called them again. They said they were running late and it would be taken care of. On Friday of that week I called in the early afternoon and they informed me that they were not going to do it (and they never even let me know this - I had to call them to find this out)! I asked to speak to the owner, supervisor or someone in charge. I called at least 6 times and he was always "busy" and "not available" and he did not ever return my calls. They left me hanging with no notice late in the season, about 10 days before it snowed. I will never use Beverly Tent and Awning again and will not ever recommend them to my friends and neighbors. In fact, I will tell everyone I know about their shoddy business practices. I can't believe that a company that has been in business for as long as they have did not have the decency to call us and let us know they did not want to service us anymore. Plus, the owner didn't have the decency to call us back when we requested to speak to him over and over again. Fortunately, I found Eclipse Awning LLC, from Worth, IL, who said they would come out and take care of it, which they did. I was there when they did this - it took them about 20 minutes with no problem. They were courteous and efficient and the owner (who was there also) thanked me for my business. Everything went well. read more